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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews

1,811 Reviews of Davis Acura - Service Center

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December 17, 2021

Dealership did a great job while I was there but the contact system was awful- farmed out telephone reps that have no idea what they’re talking about and never delivered the message to the service peopl More

by Glynchdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Davis Acura responded

We are sorry about your experience on the phone. We will be sure to look into this!

December 17, 2021

I took my car in to be inspected, and the inspection was I took my car in to be inspected, and the inspection was completed in a timely manner. The waiting area is comfortable and clean, and they have grea More

by LAURALEANORHOLLOWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Davis Acura responded

Thank you so much!

December 17, 2021

We were served well by the service department advisor and technicians. The waiting area is excellent. More

by davehtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thomas
Dec 20, 2021 -

Davis Acura responded

Thank you for the great review!

December 16, 2021

I dropped my car off for service in the afternoon for an appointment the next day. Later that same afternoon I got a text that my car was already done. Yay!! I was very happy!! More

by PLINK156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Davis Acura responded

We are happy to have had everything completed for you so quickly!

December 16, 2021

Amazing! There’s already someone waiting to attend you. Really fast. The waiting room has all the accommodations that you need to wait (Starbucks coffee +++). Didn’t wait much for my car to be done and a c More

by willz.quizhpi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Davis Acura responded

Thank you for the Great feedback!

December 15, 2021

I always receive not only appointments that fit my schedule, but I am always greeted with a smile. Any questions or concerns I have are taken care of quickly and expertly. More

by BlondeTchr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Davis Acura responded

Thank you for the 5 stars!

December 15, 2021

I’ve only used the dealer for oil change and inspection so far but it’s been a quick and pleasant experience. More

by RGSAK99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Davis Acura responded

Thank you for the great feedback!

December 13, 2021

Jason was extremely helpful and knowledgeable, kept me up to date with progress and updates. Excellent service experience More

by JPM05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Thomas
Dec 13, 2021 -

Davis Acura responded

Thank you!

December 13, 2021

Been a Davis Acura customer for over 20 years and they first time I was surprised with a service that was needed on my car that could have been avoided car inspection in June and breaks were fine. Come fo More

by MICHELE.KRAVCHAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 13, 2021 -

Davis Acura responded

We do apologize you were caught off guard by the expense. It is possible your breaks were still okay in June to pass inspection and didn't need replacing until now. Would you like me to have the service manager double check with adviser?

Dec 13, 2021 -

MICHELE.KRAVCHAK responded

No need. Your manager I am sure will side with the service manager. I know how this works.

December 11, 2021

It was nice experience staffs are very cooperative very warm full atmosphere majestic behavior finally very fast service More

by BDINISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Davis Acura responded

Thank you!

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