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Davis Acura - Service Center

Langhorne, PA

4.7
1,811 Reviews
Call Service Center (215) 943-7000

1,811 Reviews of Davis Acura - Service Center

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October 11, 2021

Nothing but a high quality, customer focused dealership. Chris Yates well represents Davis in customer service. More

by RBENNISJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Davis Acura responded

Thank you for the 5 stars!!!!

October 10, 2021

I just recently purchased a tlx and couldnt be more happy with the service. Tim the sales consultant was very helpful and patient while I made my decision. Andrew the service consultant is the BEST, my car n More

by JEFFREYNUNEZ185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew picker
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Oct 12, 2021 -

Davis Acura responded

Thank you Jefferey!

October 10, 2021

Very good service.Love it.One of the best in the area.Had over 6 cars. More

by BRIANWILLIAM021955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

Davis Acura responded

Thank you Brian!

October 09, 2021

My issue was not resolved and no phone calls back. Left 3 messages. This is a first :/ More

by izaszura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
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Oct 12, 2021 -

Davis Acura responded

Can you please let me know with whom you spoke with or left messages for so I can make sure we get this resolved!

Oct 12, 2021 -

izaszura responded

It was your message center. Twice a women and then twice a male.

October 09, 2021

Service took care of a repeat issue quickly and were very thorough in making sure it didn’t happen again. Quick drop off, explained issues, and kept me posted on status. More

by M. Pearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Piker
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Oct 12, 2021 -

Davis Acura responded

Thank you for the 5 stars!

October 08, 2021

Bad customer serviceBad car wash after oil change2nd Bad customer service Bad car wash after oil change 2nd time the car wash was bad More

by mgraves123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Oct 12, 2021 -

Davis Acura responded

I am sorry that during your recent visit to service your car was not washed correctly. There are times that they are much busier then others and they do have to move rather quickly to get our service customers out as quickly as possible. You may certainly come back for another complimentary car wash anytime you are in the area!

Oct 12, 2021 -

mgraves123 responded

I work in health care and we are NEVER to say we are too busy to help someone. Additionally, my car was there all day. I left it night before and did not pick up until 5 pm next day. I would say that your quality review of work needs to be reviewed. I was told they wash inside and outside when I bought the car. This is a very nice perk, but if you are unable to perform the carwash with a quality outcome, it makes me wonder what else is lacking in your quality repairs? If you do not feel you can give good quality to both areas (inside and outside), why not just tell the customer up front that we only wash the outside? You are the ones offering the "free" car wash. Thanks anyway

October 07, 2021

Exactly excellent exceptional service with the customer service, your staff is always helpful and friendly with the customer satisfaction. More

by NROBERTGAYE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Diaz
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Oct 07, 2021 -

Davis Acura responded

Thank you!

October 07, 2021

I Always get the appointment time I need. No waiting to check in and everyone is very courteous. I asked for it by a certain time and it was finished, washed and ready early! More

by lisadwoodard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2021 -

Davis Acura responded

Thank you Lisa for the great feedback, We are glad to always be able to assist you!

October 07, 2021

The Lyft service is great and much faster then the shuttle. Keep using it perfect More

by last1827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2021

Super service!!Reliable.Highly recommended . The service department does an outstanding job for their customers. More

by DON.ZEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Diaz
Report | Print
Oct 12, 2021 -

Davis Acura responded

Thank you!

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