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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
700 Reviews

700 Reviews of Davis Gainesville Automotive- Service Center

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May 25, 2024

When I mentioned that my Tow eyelet was missing from battery cover after battery replacement Dealership staff were hostile and defensive in response. This is a significant negative change from service I More

by Linthicumken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Geisen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your feedback. We are disappointed to hear about the negative experience you had at Davis Gainesville Chevrolet. We hold ourselves to a high standard and your encounter does not reflect our usual level of service. Please reach out to me directly so we can discuss this further and work towards a resolution. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 24, 2024

Joshua is my Service Advisor, he is knowledgeable and helpful. My car was serviced quickly. More

by crystalmworkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Romain
May 28, 2024 -

Davis Gainesville Automotive responded

Thank you, Crystal! It's great to hear that Joshua provided you with a knowledgeable and helpful service experience at Davis Gainesville Chevrolet. I'm glad your car was serviced quickly. I appreciate your positive feedback and look forward to serving you again in the future. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 24, 2024

Since I keep getting bombarded with emails daily that “they need my feedback”, this is the rating. More

by Stopemailingme91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Geisen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your feedback with us. We understand how receiving multiple emails can be frustrating. We take your comments seriously and will work to ensure a better experience for you in the future. Please feel free to contact me directly if you have any further concerns. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 23, 2024

Took care of all the issues with my new truck. Wasn’t this dealership’s fault. The truck was transferred from Alabama to Gainesville FL and the dealership that took original delivery from the fact More

by randy100273
Recommend Dealer
Yes
Employees Worked With
Carl Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Dieter
May 24, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your positive experience with Davis Gainesville Chevrolet, Randy! We are delighted to hear that we were able to take care of the issues with your new truck, even though it was not our fault. We appreciate your loyalty as a return customer and are thrilled that you are happy with the service provided. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing us for your automotive needs! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 22, 2024

We had a great experience dealing with Ariel and Carl. All the staff was friendly, we felt respected and treated very fairly for our trades. Overall a very positive experience! More

by HUDSONHOMES18
Recommend Dealer
Yes
Employees Worked With
Carl Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Romain
May 24, 2024 -

Davis Gainesville Automotive responded

Thank you for the 5-star review! We are delighted to hear about your positive experience with Ariel, Carl, and the rest of the team at Davis Gainesville Chevrolet. We strive to provide excellent service and fair treatment to all our customers. We appreciate your kind words and look forward to welcoming you back in the future. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 21, 2024

Paula was very professional, friendly and clear in communication, appointment was available very next morning from time i requested service. Service was done timely and explained Thoroughly. More

by WAYNE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Davis Gainesville Automotive responded

Thank you, Wayne, for your kind words and for taking the time to share your experience. We are thrilled to hear that you found our service professional, friendly, and clear. It's great to know that your appointment was scheduled promptly and that the service was completed on time with a thorough explanation. We appreciate your feedback and look forward to assisting you again in the future. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 20, 2024

Friendly and keeps me up to date on what's happening during the maintenance visit More

by JANAELOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Davis Gainesville Automotive responded

Thank you for the fantastic 5-star review! I'm thrilled to hear that you had a positive experience with us at Davis Gainesville Chevrolet. I always strive to keep our customers informed and provide top-notch service during maintenance visits. I look forward to assisting you again in the future. Drive safely! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 19, 2024

Service and updates were great I was keep in the loop thru out my appointment. More

by FMBOYNTONJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your experience at Davis Gainesville Chevrolet! We are thrilled to hear that you had a great service and update appointment with us. Keeping you informed throughout the process is crucial, and we are glad we could provide that for you. We look forward to welcoming you back for your next visit! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 15, 2024

I hope this survey is for the collision dept they were very helpful I only wish they Would return phone calls instead of customer having to call Ralph was wonderful More

by youngfamily0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sebree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Ashley Brigett
May 17, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your experience at Davis Gainesville Chevrolet, we appreciate your feedback. We're glad to hear that Ralph was wonderful and that you found the Collision Department helpful. We understand the importance of communication and will work on improving our response time. If you have any further concerns or questions, please feel free to reach out to us. We look forward to serving you again. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

May 15, 2024

Very good service overall. Excellent customer service at check-in. Videos are important to understand what is being done. Everything is extremely expensive. More

by luisabel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing your experience at Davis Gainesville Chevrolet, Luis. We're thrilled to hear you had a positive interaction with our team and found our check-in process efficient. We appreciate your feedback on the importance of videos for transparency. We understand concerns about pricing and strive to offer competitive rates while maintaining quality service. If you have any questions or need further assistance, please don't hesitate to reach out. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

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