Davis Gainesville Automotive- Service Center

Oil change , tire rotation completed, window , blinker and driver info center not resolved. These problems are intermittent and ongoing since purchase. and driver info center not resolved. These problems are intermittent and ongoing since purchase. More

I recently moved from Louisville Kentucky and have used a Chevrolet dealership for oil changes outside of Louisville every two months. I made an appointment for oil change with David Gainesville. I dropped t Chevrolet dealership for oil changes outside of Louisville every two months. I made an appointment for oil change with David Gainesville. I dropped the truck off and the oil change was estimated around $100. This is what I generally pay so I had no issue. I received a call from the service department stating the air filter was needing replaced. I asked how much and I heard the service representative say $88 plus of minus. When I picked the truck up the bill was $320. I questioned this and the service rep said she quoted $188.00 for the air filter. I would not have approved this and have never spent this much on an air filter. There was no attempt to resolve the discrepancy or seek management involvement. The rep said the manager would see my comments on the invoice I signed. I will not be returning to Davis Gainesville Chevrolet. The misquote was egregious and no customer dissatisfaction recovery was attempted. I was very disappointed. I paid the $320.00 and left. More

I brought my truck in clean and when I got it back it was dirty and mud all over it. When I questioned this I was informed that the back lot has dirt. Not sure why no one would clean it before I got it back! dirty and mud all over it. When I questioned this I was informed that the back lot has dirt. Not sure why no one would clean it before I got it back! I also have an Acura and anytime I bring it in for service they ask it and vacuum it before I pick it up. Very disappointed as I am very busy so instead of enjoying my evening I had to go home and wash my vehicle!! More

My car was delivered to Chevrolet of Gainesville after the battery died and the car was locked. The dealer took care of the car very efficiently and made sure that I could get a loan vehicle. As I was get the battery died and the car was locked. The dealer took care of the car very efficiently and made sure that I could get a loan vehicle. As I was getting ready to pick up the loaner car, Josh called me to let me know that the car was fixed. I'm very happy with the result. My car looks like new. More

The Service Manager, Tyson, is excellent, stays on top of what my car needs and when. Professional and friendly. what my car needs and when. Professional and friendly. More

Service people are very good and helpful. However I feel like your advertised $89.95 oil change and tire rotation is a bait and switch. It always ends up being $110+ And yes I know about s However I feel like your advertised $89.95 oil change and tire rotation is a bait and switch. It always ends up being $110+ And yes I know about shop fees and tax. More

Friendly, explain everything in detail. Dealership is clean and comfortable. Complimentary coffee, tea and water. Dealership is clean and comfortable. Complimentary coffee, tea and water. More

I scheduled my appointment online for an AC diagnosis which I found out when I got there they don’t do diagnosis on Saturdays. At first I was frustrated that the website let me book a diagnosis if they d which I found out when I got there they don’t do diagnosis on Saturdays. At first I was frustrated that the website let me book a diagnosis if they don’t do them on Saturdays, but Sharon Keen told me they had one guy who does diagnosis and he could take a look at it for me. The service was about 2 hours and they were able to fix the issue. I was very grateful for the guy to be able to look and fix my AC, but if there is a way for the website to not let people book a diagnosis appointment on Saturdays that would be awesome. More

Mazda has always given us good maintenance service. Tyler gives you complete accounting of the activity undergone by the car. Tyler gives you complete accounting of the activity undergone by the car. More

Total rip-off. We sold the Mazda after this visit and will never buy another one after this service experience. Your center overcharged my elderly mother for labor We sold the Mazda after this visit and will never buy another one after this service experience. Your center overcharged my elderly mother for labor and when we tried to pull out and just pay for diagnostics the service person made us pay $300 additional and buy the part recommended and said it could not be cancelled instead. The service rep accused her of planning to go somewhere cheaper for repair. We had planned to just go over to sales and have her buy another Mazda but after the service experience we took her to another dealership as we can never trust your service again at the Mazda Gainesville dealership. More