Davis Chevrolet’s service department are scammers. Please read my situation carefully.
I’ve had countless issues with my car that I’ve gotten repaired at Davis Chevrolet, but the only one that is relevant is the water leak in the trunk.
Over 6 months ago I had a water leak in my trunk that I took the car into the service department for. They “repaired” the leak and told me to go on my way. Days go by and the leak isn’t fixed. Every time it rains there’s 2-3 inches on water in the trunk under the rear fuse box.
I called Davis Chevrolet repeatedly about this to tell them the issue wasn’t resolved, and they said they’d call me back to schedule an appointment, but never did.
At this point my bumper to bumper warranty expired.
Cut forward to a few days ago and my car broke down and wouldn’t unlock what to speak of start. It was obvious the fuse box blew and therefore the car wouldn’t start.
I got the car towed into the dealership and they did their diagnostic. They decided to cover and replace the fuse box under the warranty, but added that I had a battery with low cold cranking amps, and had a loose ground wire. I declined all repairs except the warranty issue.
Here’s a note- my car is two years old and has never had issues starting. I brought the car in to get the warranty issue repaired which stopped the car from starting.
The fuse box issue has been repaired for free and now they’re saying I have to pay a diagnostic fee because they diagnosed the other two issues.
I see this as a scam. Davis Chevrolet Chevrolet screwed up the previous repair and is trying to make me cover the costs of their mistakes.
The truth is I’m in a situation where I have no choice but to pay for them to repair a mistake they made, that was covered under the warranty. It’s a weird loophole they found to cover it under warranty and still charge me for the diagnostics.
Needless to say I’m not coming back here ever again and recommend everyone to stay away from Davis Chevrolet. I’ve been here over 10 times in the past for warranty repairs on this car and apparently this loyalty means nothing to them.