Davis-Moore Chrysler Dodge Jeep RAM FIAT

Intermittant Issue - Did not fix I have gone to Davis-Moore several years back and the service was great and they fixed it right the first time ...........But they have changed someth I have gone to Davis-Moore several years back and the service was great and they fixed it right the first time ...........But they have changed something for the worst. I purchased a used RAM from Davis-Moore approx 3 months ago and it started having several issues. Most of the minor issues I fixed myself. However, I took the RAM to the Service Department to repair several dash lights coming on intermittently. They determined the RF Wheel Speed Sensor was bad and replaced the wheel hub bearing & sensor ($500). The issue did not return until 2 weeks later when I took a 350 mile trip and the same issue came back. I took the RAM back to Davis Moore Service and the Service Rep argued with me that they fix the original issue. I took an ABS code reader and the codes were the same codes as the first time (RF Wheel Speed Sensor). This time the service department said I had a wiring issue and adjusted the sensor connector and of course they charged me again for a repair that did not fix the issue. The lights did not come on until 3 days later when I was out on the highway. The moral of this review is that (1) Beware of buying used trucks from Davis-Moore. (2) The Service department appears to not spend the time to determine the real issues with car & truck repairs. More

Tyson Terhune Very Helpfull I took my 2008 Charger SRT8 in for a recall notice on the ignition switch. I was greeted in a timely manner by Tyson and he explained fully what the I took my 2008 Charger SRT8 in for a recall notice on the ignition switch. I was greeted in a timely manner by Tyson and he explained fully what the recall was and the approximate time it would take to complete since I was going to wait for the car. The service exceeded my expectations and was far superior to the last Dodge dealer I took my car into. Tyson was friendly and courteous and I will ask for him anytime I take my car back to Davis-Moore Service. More

Tom Moore is outstanding! A blessing to work with!! I ordered a new Challenger from Davis-Moore, and worked with Tom Moore. He kept me updated every step of the way. Davis-Moore and Tom were able to f I ordered a new Challenger from Davis-Moore, and worked with Tom Moore. He kept me updated every step of the way. Davis-Moore and Tom were able to find me the exact car I wanted to order when another Dodge dealer said they couldn't get the car, and a second didn't want to work with me on my trade. Outstanding service, and great people to work with!! More

Service Center is Garbage I use to love Davis-Moore Chrysler-Dodge-Jeep-Ram I've bought 3 vehicles and I've recommended some of my family and friends who have bought that I kno I use to love Davis-Moore Chrysler-Dodge-Jeep-Ram I've bought 3 vehicles and I've recommended some of my family and friends who have bought that I know of at least 4 vehicles between them. but over the past 5 or 6 years the service has just been getting worse. The service I received on 12/7/15 was the last straw for me. I took my vehicle in early morning for simple windshield wiper issue and tire pressure issue because my tires were supposed to have nitrogen in them. and a previous issue that never got resolved because I was waiting on them to order parts and they didn't even call me when the parts came in I had to call them but that's another story. Any way the keep my vehicle for four hours! Just to tell me that my windshield wipers needed tightendown and it would cost $110.00 dollars! Took it home and it only took literally less than five minutes to tighten them up. They didn't fix the previous problem again. Said they didn't know to check my tires and I verbally told them that when I dropped it off. Needless to say this kinda stuff just keeps happening with them and I'm highly dissatisfied. More

Didn't stand behind what should be warranty work My husband took our 2014 Dodge Avenger in because the brakes were squeaking really bad especially in reverse and it only has 28K miles on it. The tech My husband took our 2014 Dodge Avenger in because the brakes were squeaking really bad especially in reverse and it only has 28K miles on it. The tech told him that is typical for them to squeak. They didn't even back the vehicle up to hear the noise. It is NOT normal! It is so loud it's embarrassing if anyone is around. They informed my husband that it would cost over $100 for them to grease the brakes even though my car only has 28K miles. No thanks! We will not be taking it back there for service and will definitely remember the service we received when we go to buy our next car! More

not happy with this salesperson Was put with this sales person and purchased a jeep from him. After he sent us to finance, he went to sale another vehicle. Not a big deal however af Was put with this sales person and purchased a jeep from him. After he sent us to finance, he went to sale another vehicle. Not a big deal however after we finished he left us in limbo with no completion of the delivery. I put my own tag on and that in no way is this a challenge however "This is his job to do" seemed to ignore us and we left with our new vehicle with a VERY bad taste for not only him but the dealership. I give Dan an F More

Purchase Travis was awesome through the whole car buying experience. He was knowledgeable about the vehicle I was interested in, didn't try to stear me into s Travis was awesome through the whole car buying experience. He was knowledgeable about the vehicle I was interested in, didn't try to stear me into something I didn't want and made sure I knew how everything worked on the vehicle I bought before I drove it off the lot. More

Engine surged when driving highway speeds I was experiencing an intermittent engine surge when operating my '99 Dakota R/T at highway speeds. The service tech was unable to duplicate conditio I was experiencing an intermittent engine surge when operating my '99 Dakota R/T at highway speeds. The service tech was unable to duplicate condition but by using his test equipment and technical knowledge he was able to make the necessary repairs and correct the problem. More

Service I took my Rubicon into the Lincoln service center today to have a bulb replaced. Daryl Futhey changed the bulb and had my car washed in 15 minutes. I I took my Rubicon into the Lincoln service center today to have a bulb replaced. Daryl Futhey changed the bulb and had my car washed in 15 minutes. I appreciate the quick service and the friendliness. Not often to you find someone that offers you that kind of service. Thank you to Daryl Futhey and Davis Moore Lincoln. More

Service area I visit this dealership often for all my vehicle needs. I always work with Terrance in service. He is extremely helpful and a pleasure to visit with. I visit this dealership often for all my vehicle needs. I always work with Terrance in service. He is extremely helpful and a pleasure to visit with. He always goes out of his way to be helpful and remembered my name after just one visit! I highly recommend him and this dealership! More