Davis-Moore Chrysler Dodge Jeep RAM FIAT
Wichita, KS
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Exactly what I wanted Jacob and the team did a great job of getting the car exactly like I wanted. They made the buying process easy. Jacob understood and was able to easil Jacob and the team did a great job of getting the car exactly like I wanted. They made the buying process easy. Jacob understood and was able to easily demonstrate the features of the car. I would gladly buy another one from them! More
New Rubicon Our dealings with Tyree, Jayson and IC was what you hope for when purchasing a new car. Very respectful and attentive to the features we desired in o Our dealings with Tyree, Jayson and IC was what you hope for when purchasing a new car. Very respectful and attentive to the features we desired in our new Jeep. Tyree did a great job of explaining the features of the vehicle and unlike our experiences at other dealers he knew the answers to many of the detailed questions I had regarding the Jeep. More
Exceeding Expectations for Years Today I brought my wife's 2015 Dodge Journey in to have some recalls taken care of. We bought this vehicle new here, and bring it back if it needs any Today I brought my wife's 2015 Dodge Journey in to have some recalls taken care of. We bought this vehicle new here, and bring it back if it needs anything, and we are always taken care of. Today, although the service side was packed at opening, I was in and out in less than 45 minutes. Issues were fixed, car was washed, and they even took the time to answer some other questions I had. Our experience with Davis Moore CDJR from buying the vehicle with I.C. and Mr. Bass, to repair work with Brett Ruggles, has been seamless and stress free. Our next car/truck will come out of this dealership. Thanks More
No Preasure There was anxiety for months putting off going to a dealership to trade. Single woman,no money to put down and worried about payments. I headed out se There was anxiety for months putting off going to a dealership to trade. Single woman,no money to put down and worried about payments. I headed out several times,was gonna try dealerships in Texas and Oklahoma as I went through.Anxiety prevented that. So decided to go where I know and have had dealings with before. Davis Moore. I was not disappointed. The internet guy Chris was so nice and understanding. I wanted him to help but our schedules didnt match so I walked in and was introduced to Tyreese. He was so kind and genuine. I was adamant on what I wanted in the deal and he and his mgr made it happen. Lotsa back and forth but it was good in the end. A great experience. Even in finance the guy was helpful and friendly. Dont remember his name sorry,we discussed our love for reading too..lol All 4 people and the receptionists were great help. thx I love my Jeep Renegade! More
Wonderful Service and Patient! When we pulled up to the lot we received quick, smart service and plenty along the way. Everyone there was patient and helpful especially our Sales gu When we pulled up to the lot we received quick, smart service and plenty along the way. Everyone there was patient and helpful especially our Sales guy! Jacob made sure to always think of our budget and worked with us the whole way. I definitely recommend! More
Very prompt and knowledgeable We were traveling through Wichita and blew a water pump gasket on I-135 south on a Sunday afternoon. We called a wrecker and had him drop our Dodge We were traveling through Wichita and blew a water pump gasket on I-135 south on a Sunday afternoon. We called a wrecker and had him drop our Dodge Ram off at the Davis-Moore dealership on Kellogg Ave. The next morning I called the dealership and talked to Bob. He informed me he would take a look at our truck and get back to me. Very shortly he called to let us know we needed a new water pump and what the cost would be, and that it would take about an hour and a half. An hour and 15 minutes later, he called and informed us our Ram was ready to go. when we arrived at the dealership, our truck was brought around for us to drive away. It was beautifully washed. I would recommend Davis-Moore to anyone, and will let my Dodge dealer back in Spokane, WA know what great service we received from you. (They provide great service, too.) Best, Dick & Ann Reiter More
Great Dealer, poor Jeep build quality Good dealership, does great work on the vehicles. Sadly they have to be good with Wranglers. The folks at the dealership aren't a problem at all BUT t Good dealership, does great work on the vehicles. Sadly they have to be good with Wranglers. The folks at the dealership aren't a problem at all BUT the quality control of the Manufacturers of the 2012 Jeep Wrangler I bought leaves a lot to be desired. Just spent over $900 our of pocket because a cooling tube WASN'T routed properly in front of the AC condenser during the manufacturing process. 0f course it took a while for the tube rubbing on a condenser to create a hole but it did it. But its really obvious to me or anyone with car knowledge or Engineering knowledge (I'm a retired Boeing Mfg Engr) and the only way that could happen was if it was either the tube was not bent correctly or not installed correctly. Highly likely installed wrong because the design was in a 3D environment and interference is checked. The ole "Jamb it in and make it work" ideas of the 60's and 70's that practically buried the US car makers. This is what that installer did. No doubt in my mind. No one has messed with the front of my Jeep since I bought it. And yes the Davis-Moore service tech tweaked the tube so that this ISN'T going to happen again. Was it engineered correctly or did the installed just not care enough when installing the part. I judge poor install. And I read the on line forums. I know all the negatives about Jeep quality. This really hit me because even Jeep corporate basically said "so sad but this is on you." I hate to say this but this attitude stung me. As much as I love Jeep, I will look around next time. It was a automatic resale for the next Wrangler. Not now. More
Awesome experience Came in to purchase a new vegicle and was very pleased with every detail of my experience. I’ve worked with Tyree in the past but didn’t find my perfe Came in to purchase a new vegicle and was very pleased with every detail of my experience. I’ve worked with Tyree in the past but didn’t find my perfect vehicle until this week. He was extremely helpful, but did not bother me constantly via phone calls or emails over the last three months as I was looking. He is definitely the best sales guy I’ve ever dealt with. More
I question the competence of the maintenance program at D-M I own a vintage Jeep Grand Cherokee Tsi that is 21 years old. For the past ten years, I've taken it to Tracy's Automotive for maintenance. A recent I own a vintage Jeep Grand Cherokee Tsi that is 21 years old. For the past ten years, I've taken it to Tracy's Automotive for maintenance. A recent bad experience at Tracy's led me to take my vehicle to D-M. Fortunately, and strictly by chance, Bob Garrison approached me and we established a business relationship. I explained I had what I believed to be an oil leak. He told me they would take the car in, thoroughly review all of its systems and let me know what needed to be repaired. Later in the day, Bob called and read me a laundry list of items to be repaired and estimated approximately $3700 in cost. Since I couldn't dispute any of their findings, I authorized all of the work to be completed as well as the estimated cost. D-M kept my vehicle in the shop for 7 days completing the repairs. On day 7, Bob called and said the vehicle was ready to be picked up. I picked it up that same day, drove it downtown to the garage where I park and it stayed there for 3 days before I needed to take it out to drive. When I looked, there was a large oily spot under the vehicle. Obviously, the leak wasn't fixed so I called Bob, told him, and he advised me to bring the vehicle back on the following Monday morning, which I did. Rather than leave it, I opted to stay for approximately 2 hours, while a mechanic (I'm not sure if it was the same mechanic who worked on the vehicle the first time) put the vehicle on the rack, inspected for leaks, cross-checked his computer multiple times and came to the conclusion that it had a leaking gasket around the oil pan. Bob explained it would take another 2 days to repair and an additional $775. Since I hadn't already paid D-M for this specific work, I authorized it to be completed and agreed to pay the additional cost. Late the following day, in Bob's absence from work, someone else called me and told me the vehicle was ready. I asked if they found and fixed the leak and he said "how would I know". Now, here's the bottom line regarding this experience with D-M service - my initial concern was an oil leak. D-M kept my vehicle 7 days and identified and repaired everything but an oil leak. On day 8, I returned the vehicle for rework and was told it had an oil leak. Really? At the end of 9 days, the oil leak was repaired and, thus far, there are no signs of continued leaking. That's a good thing. Establishing a business relationship with Bob Garrison is also a good thing. I trust him and believe he keeps his customers' best interests in mind. However, after leaving my vehicle at D-M for 9 days and spending almost $4400, can you understand why I titled this review "I question the competence of the maintenance program at D-M"? More
Perfect buying experience We weren’t looking to buy but Davis Moore offered to great of deal and Jacob smith is amazing guy to work with!!! Highly recommend and not from Wichi We weren’t looking to buy but Davis Moore offered to great of deal and Jacob smith is amazing guy to work with!!! Highly recommend and not from Wichita but worth driving 2 hours to deal with this dealership More