Dayton Andrews Chrysler Dodge Jeep Ram St. Petersburg

Very happy with my experience I had a wonderful experience. All of my requests were met and I was able to drive away with my dream Grand Cherokee with zero hassle. I had a wonderful experience. All of my requests were met and I was able to drive away with my dream Grand Cherokee with zero hassle. More

Sales man was courteous but manager a game player I was in the market fora pre-owned mid sized SUV with 40K or less mileage and found ads on the dealer website in my price range fro Dodge Journeys. 3 I was in the market fora pre-owned mid sized SUV with 40K or less mileage and found ads on the dealer website in my price range fro Dodge Journeys. 3 were of interest and 1 was ruled out as a "smoker" the stunk severely when i got in. The one I zeroed in on was clean and in good condition and when i tried to make a deal the manager would not quote me a price on a deal that would include my trade in. he gave me a price range of 2 to 3 K for it. He took my keys and examined the vehicle but would not give a specific trade in value unless I committed to buy on the spot. I declined but was assured a deal could be made with in that price range for the trade in. When I returned after examining other deals at other dealers suddenly my trade in was only worth $1000. The asking price for the suv was severely inflated and "the internet special price" was not special at all but in the mid range of the Kelly Blue Book value. NO deal for me. More

New Car Purchase I would like to comment on the extremely pleasant experience I had in dealing with Thomas Dundas the Internet Manager. He contacted me both by email I would like to comment on the extremely pleasant experience I had in dealing with Thomas Dundas the Internet Manager. He contacted me both by email and telephone upon my entering the Dayton Andrews website to research both new car availability and trade-in allowance. Through these contacts we were able to set up a mutually agreeable time to meet and review my needs and wishes. I was able to find a vehicle that met my expectations and all necessary paperwork was completed in an efficient and timely manner. 3-1/2 hours later I was leaving the Dealership in my new Dodge Charger! I would definitely recommend both Dayton Andrews Dealership as well as Tom Dundas to my friends who are looking to purchase or lease a vehicle. Diana Brominski More

Awesome Experience with Tom Dundas at Dayton Andrews Dodge! I highly recommend contacting Tom Dundas at Dayton Andrews Dodge if you are looking for a new vehicle. I truly put him to the test with several vehic I highly recommend contacting Tom Dundas at Dayton Andrews Dodge if you are looking for a new vehicle. I truly put him to the test with several vehicles I was considering. He was patient, attentive and enthusiastic regarding my personal story of why I was looking for a new vehicle. Ended up leasing the new 2015 Jeep Renegade Latitude for my son away in college. What a remarkable job Tom did in working the numbers and getting me the best deal locally available. He took his time to listen to what I was looking for, my price range, why my criteria was so important in finding the right vehicle. Personable, Professional, Knowledgeable and Trustworthy! All a mix of the must haves in my book. Will refer many more customers to Tom. A. McGlone, Proud GATOR Momma! More

Horrible service They were dishonest with me in regards to the repair to my vehicle. In addition the "service director" was rude ,unprofessional, and intimidating .I w They were dishonest with me in regards to the repair to my vehicle. In addition the "service director" was rude ,unprofessional, and intimidating .I would never recommend them to anyone. More

Dayton Andrews #1 I stopped in several times to see Mark Auger and the team at Dayton Andrews Jeep and with no pressure they gave the information that I asked for. each I stopped in several times to see Mark Auger and the team at Dayton Andrews Jeep and with no pressure they gave the information that I asked for. each time. I went back yesterday and Leased my New Cherokee and I coudnt be happier Thanks Guys More

Loved the Body Shop for my BMW I was a little leary of bringing my BMW to this dealer but the Progressive office was right there and i got to see the kind of work they did. And sinc I was a little leary of bringing my BMW to this dealer but the Progressive office was right there and i got to see the kind of work they did. And since the work was guaranteed, "what could i lose?", i thought. So i did and boy am i glad. You'd never know the front bumper was completely replaced with the grill and the hood straightened. Wow! Thank you SO much! More

Worst. Service. Department. Ever. Short Version: I Worst. Service. Department. Ever. Short Version: I brought my Dodge Nitro in for A/C repairs 3 months ago... I just had to go back for the 3rd comp Worst. Service. Department. Ever. Short Version: I brought my Dodge Nitro in for A/C repairs 3 months ago... I just had to go back for the 3rd compressor in 3 months! Long Version: Customer "service" here is the worst. I brought my car in for some A/C work, they replaced the compressor and days later had to replace it again because it was faulty. Days after that it stopped working AGAIN. Now they had to replace my evaporator. While they had my car for a week they felt it was ok to toss my brand new in dash DVD player around the shop floor and scratched it all up. Since it was literally a week old, I still had the receipt, did they cut me a check to fix their mistake? No. They had me buy myself a replacement out of pocket, give them the receipt for that one and wait 2 weeks for a check. While they had my car for a week I had to get a rental, which my warranty covers so that should be simple and painless... was it? No. They sent the PO to the wrong branch so I was charged for the rental even though my warranty had already paid Dayton Andrews. I then had to wait 2 weeks for a refund from the car renter. Because of mistakes made by the "service" department I was out hundreds of dollars for weeks on top of the cost of the repairs. Now, that should have been enough to keep me away but unfortunately, the A/C went out AGAIN less than 2 months later. I had to bring it back to them because it should still be under warranty. It was the compressor again. 3rd one in 3 months. So, they had to order one, said it would be 3 days. A week later I got a return phone call (from the MANY voice mails I left) and they still didn't have the compressor! In fact, the voicemail said the tech working on my car wouldn't be available Saturday so I should wait till next saturday... that would be close to 3 weeks with no AC in FL in August. I'm out! Done. Cancel that order! Do not call me! I'd rather go somewhere else and pay for a new compressor than deal with these people. They are the worst. THE WORST!!!!!!!!!! Stay away!!! More

I had a bad time from the beginning and don't ask me why I went through with the purchase of my new Truck. First thing was sales: I asked for all stickers and wording to be removed from the truck before I went through with the purchase of my new Truck. First thing was sales: I asked for all stickers and wording to be removed from the truck before I picked the truck up. This was not done and the reason was the salesman didn't think I really wanted it removed and then put Dayton's name and address with phone number in white letters on the tail gate of my new Black truck. Next was the paper work that kept getting messed up. ie. he added in a Van that I drove in as a trade in even though I told him repeatedly that it was not a trade in. Then tried to raise the price of the truck up $2,000 for something that was not agreed to in the first place. Next was financing: All I can say here is that I had a check for the truck in hand the next day when I went to pick up the truck and was told that the Financing person wanted to talk with me. He told me that he had a hard time finding someone to finance me and that he worked very hard to get me financed. My credit score at that time was 782 and I do not to this day miss any payments for anything I buy. I showed him my check and told him I never asked for a loan. and I was promptly called a SOB But it only took about 10 seconds to very nicely explain with the purchasing manager by my side that I never asked for a loan. and that being called a SOB was not the right thing for someone to do. I did get an apology but I at this time was not a happy camper. Back to sales: They did take the truck to the body shop to have the stickers and writing removed. but when the truck was brought back out to me it was scratched all up one side and down the other. razor blades are not what we should use to remove Vinyl graphics from a New Truck. Someone should tell them. I dealt with the Service department and the body shop and the story is all the same. More

Brought my truck in with a diesel issue. Got it fixed in a short time. Matt stayed in contact with me the hole time updating me through out the day. Fast and friendly service at a great price. Will bring in a short time. Matt stayed in contact with me the hole time updating me through out the day. Fast and friendly service at a great price. Will bring in my daughters car next week. More