Dayton Toyota
South Brunswick, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Rob was great - I was concerned about an issue with the finance people and Rob was extremely helpful. Toyota was gracious about my concern and gave me free mats. I am very appreciative of the superb level finance people and Rob was extremely helpful. Toyota was gracious about my concern and gave me free mats. I am very appreciative of the superb level of courtesy and customer service shown by Rob DeFranco and all the staff. More
Jennifer was very helpful and courteous. We came to the dealership before 9am and the sales department was not yet opened. Jennifer was at work nice and early and was able to answer our questions without a dealership before 9am and the sales department was not yet opened. Jennifer was at work nice and early and was able to answer our questions without a hitch. She was very honest and forthcoming about our needs and wants. She knew all the information about how to handle various transactions too. More
Chris Foster was very friendly, polite, descriptive and proficient in details of sale as well in technical specs of Toyota cars. He answered all my questions to my satisfaction. proficient in details of sale as well in technical specs of Toyota cars. He answered all my questions to my satisfaction. More
I was looking for a scion fr-s online and I saw them have one in stock so I called Dayton Toyota to see if that one is available, they told me it's available and ask me to come to check it out, I went to tes one in stock so I called Dayton Toyota to see if that one is available, they told me it's available and ask me to come to check it out, I went to test drive it and liked the car but it's not the color I want, and it's automatic but I would like to get a manual one,plus they over charged the bespoke audio head unit and paint protection, so I put a 1k deposit to order one with port installed bespok audio head unit and no paint protection, one manager told me it is going to take 4-6 weeks, after came back home and talked about it with wife, she said get an automatic, so she can drive it too, or what if when there is an emergency event and that's the only car in house and she can't drive it, so we went back to see if she likes the one they have, after she get to know the car here comes the bs, I told them its not the color I want but if they are willing to work out a great deal I will get it, I was only asking MSRP + bespoke system 845 (845 on scion website, but they charge 1200+) + paint protection cost 500(400 if you get it installed by DCH Toyota and Dayton charge 1400+) , so salesman went to " talk to the manager", the other manager came and start giving the "buy it now or you will lose it, and we don't know when we will get one next time", " it's a hot car all dealers will only get 6-7 a year" " your order will take 4-6 months"those kinds of BS, so I asked him "why the other manager told me 4-6 weeks?" he said he has no idea ( not being honest, he just want me to buy it now with that over charged price) , then I told him the one I ordered, I don't want the paint protection installed by Dayton dealer, here is exact what he respond "we WILL install it, even it's an order car and no matter you want it or NOT, it's a HOT car, and we WILL make the MAXIMA PROFIT out of it". Wow! That's how you talk to your customer, I was like fine, I will take back my deposit if that's the case, so we left, Dayton Toyota, if you are watching this, this is why DCH Toyota got 9 FR-S within 2 months and you only get 6-7 a year, ok? Also I will send this to scion HQ because what the xxxx happened to "pure price"? The bespoke system is 845 not 1200+ ok? And force customer to buy what they don't want on their car? Why don't you install TRD CIA and exhaust and charge 5000 each , you will make more that way! More
Jeffrey Marcus was very helpful and courteous during the sale and until now he is ready to help for all my questions and requirements about the sale and all transaction. sale and until now he is ready to help for all my questions and requirements about the sale and all transaction. More
Terrible experience. Their stock of cars was good—they had the specific model that I was looking for. But that is the only good thing that I can write about them. The sales agent was okay. When I asked hi had the specific model that I was looking for. But that is the only good thing that I can write about them. The sales agent was okay. When I asked him for a discounted price on the car of my choice, he said that his manager wants to maximize their profit and does not like to sell low. He went away and came back with the manager. The manager was quite a character. He was rude, impatient, disrespectful, and quite aggressive. He offered me a price that was much more than what I was willing to pay. I later bought a car from DCH Freehold Toyota for about 1500$ less than what Dayton Toyota offered. Please don’t waste much time with Dayton Toyota. Even if you visit them to see a specific model, please check the price with at least two or three other dealers—you would save a lot of money. More
went to by a used car and they say my trade was in a major accident just to give me less money for it.the funny part is there car actually was in accident not to mention i was not in the car fax .i was major accident just to give me less money for it.the funny part is there car actually was in accident not to mention i was not in the car fax .i was fine for them to diss my car but the didn't want to hear what i have to say about there car . there car damage was so bad the you can see with your naked eye. ' More
Should change their motto from "New Jerseys 1st Totoya Dealer" to "New Jerseys WORSE Toyota Dealer". Do yourselves a favor and pay particular attention to the negative reviews regarding this dealer Totoya Dealer" to "New Jerseys WORSE Toyota Dealer". Do yourselves a favor and pay particular attention to the negative reviews regarding this dealership. I was the victim of a blatent "bait and switch". I was contacted by Vicki shortly after making an inquiry via the internet. This was on a Tuesday evening and I was told by her that the vehicle was still available. I communicated to her that I would come in the am. She also agreed to contact me should the vehicle sell before then although she was doubtful as there was only an hour left before the dealership closed for the evening (most likely lie 1). In the am there was no phone call received. Because of the proximity to where I reside (60+ miles) and the fact that I would need to miss a half day of work I decide to call in the am regardless. 2 phone calls to Vicki, no answer. I leave a message and begin the trip unaware of the xxxx that awaits ahead of me. Phone rings. It's Daniel, the internet sales manager. He assures me they have the car (most likely lie 2). They will have it ready for me when I get there. I arrive, meet Daniel in his office and have a seat. Daniel has some bad news. It seems they sold the car last night (possibly lie 3). He's appologetic. He neglected to check the inventory list (lie 4). That's his only job but it must have slipped his mind. He will get me some coffee, that will make it better. I decline as I doubt I could get anything past the knot in my throat. They are gonna make it all right though. Look its a newer, much more expensive vehicle they are pulling up as Daniel tunes his acting skills. A vehicle that is almost double what my allocated funds can afford. I step outside for air and am greeted by the salesman who drove up the "bait and switch" vehicle. He's nice enough. I express my outrage to him on the events as they occurred. He assures me they can get me in this vehicle and can get me financed although I already stated numerous time I am paying cash. Daniel comes outside with his boss now. I express my outrage to his manager. Daniel doesn't understand why I'm so upset. He states in front of his manager that he tried to call me after the initial phone call. I object and call Daniel a expletive liar to his face. Pull out my cell phone, go into call history. NO INCOMING CALL from Daniel (BLATENT LIE 5). Daniel's manager (name escapes me) asks me to leave as they can't do anything for me. Just when I thought I couldn't get any angrier I sit in my truck and watch the two stand on the steps and chuckle to eachother as I get ready to leave. Not very professional or smart. Like I said, avoid this dealership at all costs. More
Recently bought a Lexus RX 300. Test drove during the day, but while bringing car home at night, another driver on the light told me none of the back lights working. Though sales rep Gene told me it was day, but while bringing car home at night, another driver on the light told me none of the back lights working. Though sales rep Gene told me it was the car driven by the manager's wife, I requested him to find other keys of the vehicle. There was only one key. I went there in person and requested it again and was told they would get back. So far no call. This is the worst experience! Also the financing person was going to call me back with a lower interest rate. No call either. More