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Dayton Toyota
South Brunswick, NJ
933 Reviews
At Dayton Toyota you are always in competent and caring hands. You'll never experience high-pressure tactics and you will find expert advice and our best prices possible. It's no wonder that Dayton Toyota has been named by Toyota as an exclusive Toyota Signature Dealer every year since its inception.
Despite our accomplishments, we aim to continuously improve our service to you. Drive up anytime at our no-appointment-necessary Express Lube, experience our 1 Hour Express Delivery Service, take advantage our Online Guaranteed Service Appointments, Complimentary Loaner Cars and Shuttle Service and On-Site Toyota Certified Collision Center, or relax in our State-Of-The-Art Customer Lounge with Free Wireless Internet Service, our "Quiet Room" with Personal Computer Workstations, complimentary refreshments and children's play area. We will always honor you as our welcome guest and promise to respect your time and priorities.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you visit us online at www.DaytonToyota.com and browse our online inventory, schedule a test drive or investigate financing options. You can also request more information about any Toyota or pre-owned vehicle using our online form or by calling 888-274-0410. If you'd like a see a vehicle in person, just give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 933 reviews
April 14, 2011
Was going back to back on emails to get my car appraised. Was hard to find a time with my Schedual. I did not wish to trade the car in for a Toyota as I was just selling the car and wanted to see daytons off Was hard to find a time with my Schedual. I did not wish to trade the car in for a Toyota as I was just selling the car and wanted to see daytons offer. I was told it was fine to come by for an appraisal at 5:30 pm to 6 pm April 14 2011. When I arrived I was asked what I wanted buy the receptionist in the service area next to the CPO cars but did not get name. Tall white male all I can say. I asked him if he can direct me to dmitry and I was told no and what for. I told him I wanted to get my car appraised to sell and was told to come down. He said he can't help me and just gave me a random number off his head for the car. Then was told to go sell the car at another dealership. Was very rude and would not direct me to dmitry so I had to call him and he had no idea I was looking to only sell my car even though I stated it on the email. I took off from work early so I could come to the dealer and work things out but was pretty much thrown out the door. Horrible experience and all I can say is goodluck to the dealer with that attitude I tried to be reasonable. More
by Njzangel
Employees Worked With
Dmitry and service receptionist.
Helpful April 08, 2011
Bait and Switch Placed an inquiry about a vehicle on the Bait and Switch Placed an inquiry about a vehicle on the web site. I was called to come on in to see the vehicle. When I got there it was sold the pr Bait and Switch Placed an inquiry about a vehicle on the web site. I was called to come on in to see the vehicle. When I got there it was sold the previous day. What a rip off. In addition I saw the the dealer adds window etching and appearance package for nearly $800. Another rip off More
by billh730
Employees Worked With
Vicky
March 31, 2011
This is by far the worst dealership experince I had. I had to drive their (2 hours) for them to say that the price they quoted over the phone and in email was not valid and I had to pay $4500 more than wh had to drive their (2 hours) for them to say that the price they quoted over the phone and in email was not valid and I had to pay $4500 more than what they mentioned over the phone. Straight LIARS ! Waste of my time ! They do not honour their own words and confirmations ! More
by vidya413
Employees Worked With
Randy/Ivianna/Dan
March 12, 2011
Worst customer service EVER! When calling about a Worst customer service EVER! When calling about a car advertised locally on South Jersey Craigslist, I was asked to make an appointment for six Worst customer service EVER! When calling about a car advertised locally on South Jersey Craigslist, I was asked to make an appointment for six hours later rather than coming in immediately, because they "pride themselves on excellent customer service", and wanted to make sure that "someone had time for me." The person with whom I had the appointment left for the day half an hour before I arrived, though I was on time. The salesperson I saw allowed me to "test drive" the car I wanted only as far as the other side of the parking lot, where he could show me a car that had just come in (for which they would be charging me a lot more), and then left me in the car to "go inside and get the keys". I watched him chat with two other salespeople inside, before coming back out with no keys, but saying that he "had an idea", and asking me to come inside. Though I had not yet agreed to purchase any car, he had me fill out finance paperwork, and then asked, "Have you considered leasing a new Camry?" No, I hadn't... I was there to buy a used car. One that he had not even let me drive farther than across the parking lot. As I was continuing to fill out paperwork, and revealed that I am divorced, he complained to me about how much alimony he was paying his ex wife,bragged about how much money he makes, and then asked if my ex-husband ever hit me. Didn't ask if I like my job, or how old my children are, or any other topics that would have been pleasant and acceptable... just if my ex was abusive. Wildly inappropriate! After running my credit, it came to my attention that there are items on my credit report that do not belong to me. I was surprised, but reacted calmly. While errors on my credit are certainly not his fault, again, his reaction was entirely inappropriate, saying "Well, it has your name on it, so it has to be yours", and "Nobody in his right mind would finance this. Don't waste my time." He then asked if I wanted to pay cash for the car. Though I have the cash to do so, I have no desire to give him any profit from my business after being treated so rudely! I called the manager, once on my way home, and again an hour later, and received no return call. I have called again this morning, and for a third time, was patched through to voice mail and have received no return call. For a company that reports to have such pride in their customer service, this is nothing above shameful. Not only would I never go there again, I would tell everyone I know to avoid this dealership like the plague. More
by Jodi Green
Employees Worked With
Gene
February 14, 2011
I came to the dealership with an idea of which car I was interested in. Bill was very friendly and treated me like the most important person in the show room from beginning to end. He was very patient with interested in. Bill was very friendly and treated me like the most important person in the show room from beginning to end. He was very patient with my questions (being a first time buyer) and made me feel much more comfortable with making my purchase. Most importantly I didn't feel rushed into anything as some dealers can make you feel. I would definitely recommend seeing Bill for your next purchase. More
by Sophie87
Employees Worked With
Bill Barton
January 16, 2011
My experience at Dayton Toyota is very positive. I have been using the service department for years. They are reliable and honest which are 2 qualities that I admire most. When I was looking to purchase been using the service department for years. They are reliable and honest which are 2 qualities that I admire most. When I was looking to purchase a car, the sales department was prompt at asking if I needed help and gave a very fair price on my purchase. The salesperson, Justin Astrin, followed up with me but was not an annoying person. He gave me time to make my decision about my purchase. I have always felt the service department was excellent and now that I've dealt with the sales department, I feel the same way about them. I would highly recommend Dayton Toyota for the sales and service departments. More
by nsolarski
Employees Worked With
Justin Astrin
January 06, 2011
Everyone was very informed and helpful. They worked with me on both the price of my trade in and the cost of my new purchase. I was very pleased with their thoroughness and expertise. I had brought my car i me on both the price of my trade in and the cost of my new purchase. I was very pleased with their thoroughness and expertise. I had brought my car in to be serviced and found that the engine had seized. They accommodated me while I debated what was best to do (either repair or finance a new car). They made every effort to make sure I was happy with my purchase and that it would be affordable for me. I would definitely recommend this dealership and working with Jeff. More
by driccio
Employees Worked With
Jeff Marcus
January 06, 2011
My overall experience at Dayton Toyota was very enjoyable. This was my first time buying a new car and Randy and the team were very helpful and made me feel very comfortable. I feel I was well info enjoyable. This was my first time buying a new car and Randy and the team were very helpful and made me feel very comfortable. I feel I was well informed about the car and the services Toyota offers as well as given a fair price. I would definitely recommend Dayton to a friend. More
by kelli1029
Employees Worked With
Randy Sperco
January 05, 2011
My husband and I recently visited Dayton Toyota to purchase a new 2010 Toyota Prius. The salesperson, Bill Barton, was very knowledgeable about the vehicle and provided us with straightforward informa purchase a new 2010 Toyota Prius. The salesperson, Bill Barton, was very knowledgeable about the vehicle and provided us with straightforward information. He gave us an upfront price that reflected the internet quote he provided and the car was ready for us when we visited the showroom for a test drive. This is my first experience buying a new car and Bill made the process stress-free and easy. We were very pleased with the professionalism and friendliness of all the staff at Dayton Toyota which is more than we can say for another dealership we visited. We will definitely return to Dayton Toyota when we need to buy another car and we highly recommend this dealer to anyone looking to purchase a new car. More
by lktorres
Employees Worked With
Bill Barton
December 31, 2010
Having bought a Toyota several years ago from a different dealer; and having visited another dealer just prior to going to Dayton and having Max take care of me -- it was a relative pleasure. In just a very dealer; and having visited another dealer just prior to going to Dayton and having Max take care of me -- it was a relative pleasure. In just a very short time everything was taken care of to everyone's delight -- and Max as well as his superiors were a delight to deal with. Max was knowledgeable about the car (not at all like the salesperson from the previous dealer I went to) and it worked out very well for all of us. Leonard Machlis More
by Leonard Machlis
Employees Worked With
Max Antonucci
