Daytona Dodge Chrysler Jeep Ram and FIAT

**Review: Buyer Beware – A Breach of Good Faith and Ethical Business Practices** I am writing this review to formally express my deep dissatisfaction with my recent experience at **Daytona Dodge Chr Ethical Business Practices** I am writing this review to formally express my deep dissatisfaction with my recent experience at **Daytona Dodge Chrysler Jeep Ram**, which can only be characterized as deceptive, unethical, and entirely devoid of accountability. I entered into discussions with this dealership in good faith, based on clear and repeated representations made by their sales staff regarding the terms and conditions of a specific vehicle transaction. These assurances were central to my decision-making process and were presented as firm commitments. However, upon finalizing the paperwork, I was shocked to discover that the agreed-upon terms were either materially altered or completely disregarded without explanation or disclosure. Despite multiple attempts to seek clarification and remedy through their staff and management, I was met with evasiveness, shifting narratives, and a complete refusal to acknowledge their prior representations. At no point was there any effort to resolve the discrepancy or uphold the integrity of the verbal and written promises that led to the sale. In legal terms, this constitutes a textbook example of **bait-and-switch tactics**, **negligent misrepresentation**, or at worst, **intentional fraud**. This dealership has demonstrated a troubling lack of transparency, professional ethics, and customer respect. Their practices reflect a blatant disregard for both consumer trust and regulatory standards governing fair business conduct. I strongly urge any potential customers to proceed with extreme caution. Document everything, demand all agreements in writing, and do not rely on verbal assurances of any kind. In summary, my experience with Daytona Dodge was not just disappointing—it was a complete betrayal of trust. I am currently evaluating all options available to me, including formal complaints to the **Better Business Bureau (BBB)**, **Florida Department of Agriculture and Consumer Services**, and, if necessary, pursuit of **legal remedies**. More

Paul is a wonderful service advisor; he is very attentive to the details and provides great customer service. to the details and provides great customer service. More

Top Notch ! Seth....... best salesman ever !!!!works with you to get that best deal. possible Seth....... best salesman ever !!!!works with you to get that best deal. possible More

My service adviser, Paul, was friendly and knowledgeable. He was not pushy or overbearing and I would ask for him again the next time that I need assistance. He was not pushy or overbearing and I would ask for him again the next time that I need assistance. More

I brought my Jeep in for warranty covered service to replace a failed fuel pump, and injectors; the second of two recalls for the fuel pump on the Diesel. Daytona Jeep dealer kept my vehicle for a mont replace a failed fuel pump, and injectors; the second of two recalls for the fuel pump on the Diesel. Daytona Jeep dealer kept my vehicle for a month and a half, told me I had to go back to Hertz rent a car after a month to renew the contract, I'm assuming so they don't have to report me having the rental for so long. I got my vehicle back, it was not washed; still had grease smudges on the front fender, had a squeek when idling and they wanted to charge me for a new battery, after it was sitting on their lot in the hot Florida Sun for almost 2 months. My service advisor Paul did an ok job, but management and follow up are non existent at this dealer. I went in at the one month mark to talk to the manager Doug and he gave me updates for 2 days. On the third day dealing with him he didn't call me back so I called the dealer and they told me he no longer worked there. I was sent to another manager, who told me the same thing I was already told, and I was not offered any further follow up calls or texts or updates whatsoever. I bought the Jeep from this dealer, and would expect to be treated better as a valued customer. I was very unhappy with my whole experience at this dealer, and will never go back. More

Dave and the entire staff involved made buying a new 1500 pickup extremely easy. I highly recommend this dealership pickup extremely easy. I highly recommend this dealership More

This dealership had the exact Jeep that I was looking for with all of the options I wanted. After some texting back-and-forth with Joshua, we were able to come to an agreement on it. I live in Kentucky, so t with all of the options I wanted. After some texting back-and-forth with Joshua, we were able to come to an agreement on it. I live in Kentucky, so the dealership set up a third-party notary service to handle all of the paperwork so the only thing I had to do was show up at the dealership and pick up my new Jeep. It was very simple. I was able to make the most of my visit in Florida since my son lives there. I visited with him before driving back to Kentucky. It was a nice ride home, especially since the Jeep has massagers. Joshua checked on me several times to make sure I was enjoying my new ride and to see if I had questions. I highly recommend this dealership. More

Great service, quick and easy, thanks so much, love you guys, can't find 15 words! guys, can't find 15 words! More

Great deal. Great sales staff. Could not get a clear / good answer for accessories or future service expectstions. Great sales staff. Could not get a clear / good answer for accessories or future service expectstions. More

The customer service there is beyond excellent. Alana was attentive and stayed in communication with me throughout the process. Unbeknownst to me, I placed a call to her on her day off, not only Alana was attentive and stayed in communication with me throughout the process. Unbeknownst to me, I placed a call to her on her day off, not only did she take my call, but she even went into the dealership to resend the information about my service visit that my ISP clearly blocked for some reason. Like any dealership however, the parts and overall cost of service is astronomical. More