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Daytona Dodge Chrysler Jeep Ram and FIAT
Daytona Beach, FL
481 Reviews
Welcome to Daytona Dodge Chrysler Jeep RAM!
Whether it’s performance driving that interests you, fulfilling business vehicle needs, or just cruising through the countryside, Daytona Dodge Chrysler Jeep RAM has a variety of new and pre-owned vehicles to fit your needs and budget.
Here at Daytona Dodge Chrysler Jeep RAM, we pride ourselves on offering a no-hassle car shopping experience, so that you will never feel pressured when visiting our family of dealerships.
We want to be your “friend in the car business”, which is why we take special care to make sure that we are offering the very best customer service in central Florida. This desire was validated again this year, as we were presented with Fiat Chrysler Automobiles’ Customer First Award For Excellence. Only one of six dealers in the nation carry this designation and we couldn’t be more proud of our staff and loyal customers.
All of your automotive needs are just a phone call or email away. Call us at 386-777-9822 for information. Or email any questions to nrisley@daytonacdjr.com
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 481 reviews
June 02, 2018
No accountability for there mistakes Salesman David S ( Did you really not know there was no nav in the Jeep sport until time to show how the nav works ? Smh I guess they / the owner onl Salesman David S ( Did you really not know there was no nav in the Jeep sport until time to show how the nav works ? Smh I guess they / the owner only replies back to positive comments doesn’t care if your satisfied or not , no calls , no nothing to fix the problem BBB will listen if you won’t . You don’t have to lie to sell Jeeps ! Ur making Jeeps look bad Finance staff -male told him I didn’t not want GAP ins or ext warranty . Told me to sign stating I refused GAP when I got papers I was charged and had signed saying I wanted it ! Oh there gonna pay me back for it , it should’ve never been charged and if I wasn’t trading my Jeep In to another dealer bc they gave me a better trade on the NEW jeep I just bought from you and that’s how I found the GAP charge . This is how dealerships get a bad name is from business like you . You know what your staff is doing and you obviously training them to do it . More
by Jeep girl
Employees Worked With
Financing , GAP INS. ( Cory I think? ) David S (don’t know last name but it’s long ) manager ( who cared less if I liked the Jeep ) , Reputation Management
May 31, 2018
Poor service, unresponsive staff! Took my Dodge Dakota truck in for safety Recall service related to functions wired through the steering column on April 30th. The problem was not r Took my Dodge Dakota truck in for safety Recall service related to functions wired through the steering column on April 30th. The problem was not resolved. My repeated voicemails to the service department since May 1st have not been returned. A live on line chat with the dealership on May 14th produced a request for the last 8 digits of my vin number. I provided it, but this was unnecessary, because they already had it from the initial service record. I never heard back from them again. Poor service!!! More
by Kellyrob2
Employees Worked With
James
May 25, 2018
Smooth transaction. 5 stars! Second new truck I’ve purchased from Daytona Ram. And I can’t see myself buying a new vehicle from any other dealership. Kevin Killian and Charles Lup Second new truck I’ve purchased from Daytona Ram. And I can’t see myself buying a new vehicle from any other dealership. Kevin Killian and Charles Lupo as well as all the staff I’ve come in contact with are professional and friendly and I couldn’t recommend this dealership more highly. More
by Joe92020
Employees Worked With
Charles Lupo Kevin Killian
May 08, 2018
went in for serviceon the old veh,drove out with a new one I brought my 2012 challenger in for service, while waiting for my ride home I saw white rt challenger parked in front of the showroom.As I was checki I brought my 2012 challenger in for service, while waiting for my ride home I saw white rt challenger parked in front of the showroom.As I was checking it out,a salesman,Charlie Lupo,came up and asked if I needed any help.I began to ask him questions about the car.He was very knowledgeable about the car and all it's features.He was very friendly but not pushy.We talked about a trade in and within a half hour he had some great numbers for me.Within an hour I drove out with my new challenger.This was the second vehicle I've purchased from Daytona Dodge and I feel that I've always been treated courteously ,service has been great and the people that I dealt with were friendly and helpful.I would recommend Daytona to anyone who asks and I will be coming back to see Charlie in the future. More
by billyd
Employees Worked With
Lisa Thurston,Corey Haskell
April 24, 2018
HORRIBLE What an AMAZING Staff I THOUGHT!! Mark J was so great IN THE BEGINNING OF THIS PROCESS!!! ONCE FINANCED NOTHING!!! Having issues that should have been What an AMAZING Staff I THOUGHT!! Mark J was so great IN THE BEGINNING OF THIS PROCESS!!! ONCE FINANCED NOTHING!!! Having issues that should have been CAUGHT WAY BEFORE IT WAS EVER PUT ON THE DELIVERY TRUCK!! Cant use ANYTHING THAT IS ELECTRONICALLY CONTROLLED THROUGH THE RADIO SCREEN AND THATS EVERYTHING!! When I brought it to this dealership attention exactly what was wrong with it I was told "CALL CHRYSLER!!" Was told that my copies of my SIGNED paperwork would be sent to me NEVER RECEIVED!!! I truly thought customer concerns and customer service your DEALERSHIP FORTE BUT THATS SO FAR FROM THE TRUTH!! More
by 18srt
Employees Worked With
MARK J AND AARON(THE GENTLEMEN) FROM FIANCE, Reputation Management
April 05, 2018
Tire repair The dealership fixed my tire. I had a nail in it. When I went in Loretta helped me. She was really nice and made sure all four of my tires were checke The dealership fixed my tire. I had a nail in it. When I went in Loretta helped me. She was really nice and made sure all four of my tires were checked. She was really nice and easy to talk to. My car was ready really fast. Great service!! More
by Teresa
Employees Worked With
Reputation Management
February 09, 2018
Good Dealership I dealt with my service advisor, Jessica Vice. She is very professional and competent. She kept me informed during the entire repair process. It's a I dealt with my service advisor, Jessica Vice. She is very professional and competent. She kept me informed during the entire repair process. It's a pleasure to deal with people that are concerned about customer satisfaction. More
by Goatman
Employees Worked With
Jessica Vice
January 30, 2018
Great sales and service James K the service advisor was very courtesy and detailed when explaining my guarantees and service records.He showed he knew detail and the actual James K the service advisor was very courtesy and detailed when explaining my guarantees and service records.He showed he knew detail and the actual parts of the vehicle he is discussing, which is huge to me. Definitely puts off a positive vibe for the location and truly cares about what he does and the service he provides. More
by Cdiesel1
Employees Worked With
James Kohler, Joey Odle
January 16, 2018
SCAMERS DON'T GO HERE. THEY CHARGE FOR WORK THAT DON'T NEED TO BE DONE. THEY DON'T KNOW WHAT THEY ARE DOING. I WENT IN TO HAVE A RADIATOR REPLACED CAUSE THAT DON'T GO HERE. THEY CHARGE FOR WORK THAT DON'T NEED TO BE DONE. THEY DON'T KNOW WHAT THEY ARE DOING. I WENT IN TO HAVE A RADIATOR REPLACED CAUSE THAT IS WHAT I WAS TOLD THAT I NEEDED A NEW ONE AND THAT WAS NOT THE PROBLEM . ALL THAT NEEDED TO BE DONE WAS JUST TO TIGHTEN UP A CAP. DON'T GO HERE UNLESS YOU WANT TO BE RIPPED OFF.BEWARE. More
by JEEP
Employees Worked With
LISA
October 03, 2017
Scam Artists and Fraudsters, AVOID! Total crooks and fraudsters here, stay away! Lied to my wife about what work would be done, ended up charging her $150 for no work done, when she comp Total crooks and fraudsters here, stay away! Lied to my wife about what work would be done, ended up charging her $150 for no work done, when she complained they basically called her a liar. She came home in tears at how she was treated. I tried to get a resolution from Jeff Hernan, the Asst Mgr of Service, but he was an arrogant xxx who pretty much laughed in my face. I'm in the process of filing a fraud complaint with the BBB and talking to Dodge Corporate about this (who so far have been no help). My Dad was a lifelong Dodge/Chrysler customer, I inherited that from him, but no more...the Daytona Dodge Dealership has certainly cured me of that! I can't remember the last time I was treated so shabbily by a business. Stay far away from these scam artists, you have been warned! More
by Rusty Shackleford
Employees Worked With
Jessica Vice, Jeff Hernan, Reputation Management
