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Daytona Dodge Chrysler Jeep Ram and FIAT
Daytona Beach, FL
481 Reviews
Welcome to Daytona Dodge Chrysler Jeep RAM!
Whether it’s performance driving that interests you, fulfilling business vehicle needs, or just cruising through the countryside, Daytona Dodge Chrysler Jeep RAM has a variety of new and pre-owned vehicles to fit your needs and budget.
Here at Daytona Dodge Chrysler Jeep RAM, we pride ourselves on offering a no-hassle car shopping experience, so that you will never feel pressured when visiting our family of dealerships.
We want to be your “friend in the car business”, which is why we take special care to make sure that we are offering the very best customer service in central Florida. This desire was validated again this year, as we were presented with Fiat Chrysler Automobiles’ Customer First Award For Excellence. Only one of six dealers in the nation carry this designation and we couldn’t be more proud of our staff and loyal customers.
All of your automotive needs are just a phone call or email away. Call us at 386-777-9822 for information. Or email any questions to nrisley@daytonacdjr.com
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 481 reviews
July 13, 2017
Best Buying Experience EVER! I love that new car smell as much as the next person, but when it comes to buying a new car I have always hated it! It usually isn't the salesperson, I love that new car smell as much as the next person, but when it comes to buying a new car I have always hated it! It usually isn't the salesperson, but the F&I folks that made the experience so awful. Hubby started talking about trading in our 2012 Grand Caravan for a new 2017....I dreaded it instantly. We went through the Sam's Club Auto Buying Program, and the "sharks" started emailing and calling immediately (I asked him to answer all of those calls lol). He talked to Patrick Graham who sent over information about one of the vans they had available. It was nice, but it didn't have the creature features I was hoping for, so I started looking at others and found one I liked. That was Monday around 3 PM. By Tuesday we had secured preapproved financing, agreed on a price for the vehicle and gap insurance and arranged to be at the dealership on Wednesday at 11:00 AM to sign the papers. We were passing the dealership on our way back from Ormond Beach, and I asked hubby if we could stop in and see the vehicle since we had only seen pictures until that point. The staff was so friendly! We first met Chris who was happy to show us the features of what would become our new van the following morning, he even got the keys and let us ride it around the block. As we were leaving the sales manager, Aaron, came out to see if everything was ok and offered to process our paperwork that evening, but it was around 7 PM, and we were tired and hungry, so we kept our appointment with Patrick the following morning. We arrived a little after 11 AM and found Patrick. we had already sent over our insurance information and driver licenses so he was able to get the paperwork moving for a quick close. He took us to meet the service manager, showed us their quick lube center, and their car wash while we waited for Manny to finish up with another customer. It did take a little bit to get in with Manny, but he was on his own that morning, so it was understandable. I have to admit, when I heard I had to go into F&I to sign the paperwork I was worried about how what had so far been a fantastic experience would end, that's usually where we encounter very rude and pushy people pushing the add-ons. Then it was our turn. I could feel the knots in my stomach as I worried that the deal we were so happy with was going to soon tank. But, it didn't! Manny was fantastic! We were just about done with the signing of the paperwork when hubby asked something along the lines of "Is this when you're going to start trying to sell me an extended warranty?" To which he responded that he couldn't as part of the deal because we had brought our own financing and they wouldn't allow it. However, we did talk about the options with him and will more likely than not be returning in a few months to purchase the unlimited service plan. Overall, this was my BEST experience ever! There is no doubt in my mind that our future vehicle purchases will be from them! More
by karenp
Employees Worked With
Patrick Graham and Manny Gramatikos
April 18, 2017
ridiculous Me and my husband have went to Daytona Dodge twice since he's got his new truck. When we first got the truck they tried to get him with the pricing ma Me and my husband have went to Daytona Dodge twice since he's got his new truck. When we first got the truck they tried to get him with the pricing many times. They told him that they would take all of his after market parts off his old truck and put it on his new one, they only took off two parts, and then told him to change his exsuast himself in the Dodge parking lot, and he did. He has went back twice for his steering, saying they would make it straight, and it still is not. We were there for over 3 hours both times, and the day we got the truck we were there waiting for 7. They also made a dent in his hood when they switched the part over and then tried to say he hit something. I would not reccomend Daytona Dodge at all. They take very long and as you can see they dont care about their customers. More
by taysiciliani
Employees Worked With
chris
April 02, 2017
great service From the time of the initial phone call until we left the dealership with our new Jeep, Monica was excellent and a pleasure to work with in every asp From the time of the initial phone call until we left the dealership with our new Jeep, Monica was excellent and a pleasure to work with in every aspect. My wife and I could not be more pleased. More
by davidim4iu
Employees Worked With
Monica
March 20, 2017
Rip off I purchased a fiat 500 c. It has been the worst car I have ever owned. The paint is chipping off and fading. The check engine light has come on on 3 o I purchased a fiat 500 c. It has been the worst car I have ever owned. The paint is chipping off and fading. The check engine light has come on on 3 occasions but nothing is wrong according to the dealership. There have been recalls and the worst part is the car is just going through tires because the it won't stay in alignment. Horrible car. Wouldn't buy another fiat More
by Unhappy fiat owner
Employees Worked With
I don't know the names
February 04, 2017
Great service Besides the Ram 1500 being the best vehicle I've ever owned, the committment to service was exemplary. Charles Lupo was the most service oriented sal Besides the Ram 1500 being the best vehicle I've ever owned, the committment to service was exemplary. Charles Lupo was the most service oriented sales person I've ever encountered. More
by Michael Tanner
Employees Worked With
Charles Lupo
January 27, 2017
Happy to be New Customer Switched to this dealer after spending 9 years with the dealer in New Smyrna Beach. Daytona Dodge has been so professional and organized. They act l Switched to this dealer after spending 9 years with the dealer in New Smyrna Beach. Daytona Dodge has been so professional and organized. They act like they want you there unlike the dealer in NSB. If you need service you can depend on this is the place. Why buy a car from a dealer that won't be able to handle the service once they close a deal and act like you are a bother to them. I love Daytona Dodge Chrysler Jeep! More
by Former Customer
Employees Worked With
Travis, Jodi, Joe
November 28, 2016
The BEST customer service! We just purchased our second truck with Charles. Both times he was knowledgable, quick and very helpful. We live out of town and both times he made su We just purchased our second truck with Charles. Both times he was knowledgable, quick and very helpful. We live out of town and both times he made sure paperwork was ready prior to arrival and had us out the door with our new truck in minutes! We will definitely do business with Charles again. More
by Nicole Corson
Employees Worked With
Charles
November 21, 2016
Customer service sucks!!!! After going to dealership three times we settled on price. When I told Cynthia and the manager I would be going to my bank to finance they said they w After going to dealership three times we settled on price. When I told Cynthia and the manager I would be going to my bank to finance they said they wouldn't do it for the price we settled on for a ram 2500. Basically because they were not going to make interest on me. It was a big waste of time. I will never go back! Worst experience at any dealership ever. They just play games and obviously don't really want to sell vehicles that bad! Huh More
by Jared
Employees Worked With
Cynthia and manager Austin
October 23, 2016
Hands down the best dealership around My salesperson Lance was very professional and honest. He listened to my needs and presented my options. I really loved a vehicle, but it was way ou My salesperson Lance was very professional and honest. He listened to my needs and presented my options. I really loved a vehicle, but it was way out of my price range. Between Lance and the financial department, they made me a deal I couldn't refuse. I was able to purchase my fully loaded Jeep Renegade because they made it affordable. No extended financing, no hidden costs. They were able to find me rebates that helped bring the cost down into my price range. The customer service throughout the all of Daytona Dodge Chrysler Jeep Ram is very professional and pleasant. They made my car buying experience a great one. I continue to look forward to doing business with Daytona Dodge Chrysler Jeep Ram. If you are looking for a new car, go see Lance. Tell him Cindy Douglas sent you. More
by Cynthia Douglas
Employees Worked With
Lance and Ty they were excellent. So was the entire staff.
September 22, 2016
Best Service I have ever experienced. From the time I pulled into the service area and was great by my advisor, Jean, I knew I was in good hands. The constant and thorough communication th From the time I pulled into the service area and was great by my advisor, Jean, I knew I was in good hands. The constant and thorough communication that was provided after leaving my vehicle for a lengthy repair was absolutely remarkable. You don't find this type of service anymore. The repair cost was reasonable too! Not too cheap so I had to worry about quality, but not too expensive either. I will be back! More
by MoparNocar36
Employees Worked With
Jean Greenwood
