Daytona Dodge Chrysler Jeep Ram and FIAT

Customer service sucks!!!! After going to dealership three times we settled on price. When I told Cynthia and the manager I would be going to my bank to finance they said they w After going to dealership three times we settled on price. When I told Cynthia and the manager I would be going to my bank to finance they said they wouldn't do it for the price we settled on for a ram 2500. Basically because they were not going to make interest on me. It was a big waste of time. I will never go back! Worst experience at any dealership ever. They just play games and obviously don't really want to sell vehicles that bad! Huh More

Hands down the best dealership around My salesperson Lance was very professional and honest. He listened to my needs and presented my options. I really loved a vehicle, but it was way ou My salesperson Lance was very professional and honest. He listened to my needs and presented my options. I really loved a vehicle, but it was way out of my price range. Between Lance and the financial department, they made me a deal I couldn't refuse. I was able to purchase my fully loaded Jeep Renegade because they made it affordable. No extended financing, no hidden costs. They were able to find me rebates that helped bring the cost down into my price range. The customer service throughout the all of Daytona Dodge Chrysler Jeep Ram is very professional and pleasant. They made my car buying experience a great one. I continue to look forward to doing business with Daytona Dodge Chrysler Jeep Ram. If you are looking for a new car, go see Lance. Tell him Cindy Douglas sent you. More

Best Service I have ever experienced. From the time I pulled into the service area and was great by my advisor, Jean, I knew I was in good hands. The constant and thorough communication th From the time I pulled into the service area and was great by my advisor, Jean, I knew I was in good hands. The constant and thorough communication that was provided after leaving my vehicle for a lengthy repair was absolutely remarkable. You don't find this type of service anymore. The repair cost was reasonable too! Not too cheap so I had to worry about quality, but not too expensive either. I will be back! More

Service parts and advisor So hear is my review This past Saturday I call into Daytona Dodge dealer to inquire about some replacement parts for my Ram 1500. The female rep who a So hear is my review This past Saturday I call into Daytona Dodge dealer to inquire about some replacement parts for my Ram 1500. The female rep who answered the phone told me the advisors were busy and one was going home soon and other was finishing up with another customer. She stated to me she could take my name and number and would have him call me back shortly. Here it is Thursday almost a week later still no call back So today I call them back and them a second chance to ean my business only this time inquired about specific parts The parts department looked it up said they did not have in stock but could have it in on Saturday. So my next question was can you give me the part number and his reply was I can't do that because it's proprietary. I finished up my with him and called another dealship not only did furnish with information I needed but they even gave the part numbers but also offer to have for on Saturday as well. Now to me this show one dealer is all about good old customer service Where as Daytona doesn't share the philosophy of good customer service above and beyond More

Nothing but bait and switch I had 34 emails from Gina, the sales person. We discussed leasing a 2016 jeep renegade sport...went over options, monthly price, amount down, number I had 34 emails from Gina, the sales person. We discussed leasing a 2016 jeep renegade sport...went over options, monthly price, amount down, number of miles, monthly payment and trade in. When I asked her if she was certain she had vehicle in stock because the website said none in stock, she told me she actually quoted me on the jeep renegade latitude which was even nicer. I told her I would be in same day...when I got there she wasn't there so they gave me another salesman, Justin. I went over everything with him and he told me they didn't have any jeep renegade sports in stock and the latitude would be more expensive then what I was quoted.....$160 more per month! I asked for the sales manager and Paul came out...I explained all my emails and even showed them to him. I guess he didn't believe me so he went and pointedly of her emails. Then he said Gina made an "honest mistake" and he wanted to know how much more per month I could spend. This is classic BAIT AND SWITCH! I finally agreed on a Jeep Patriot and signed all the paperwork. Unfortunately I didn't pay attention and didn't realize they only gave me $3500 for my trade instead of the $5000they told me....my fault for not paying attention....I should have realized they were crooks and would not stick with what they told me. They are liars and I would NEVER go to this dealer again! More

I stand corrected Day before I talked about the great salesmen that was Mike and Nathan. That I did not get the Jeep because we could not agree on price. Well, I go Day before I talked about the great salesmen that was Mike and Nathan. That I did not get the Jeep because we could not agree on price. Well, I got Mike and Nathan back at the discussion table and I got a good price. I GOT MY JEEP. These people are willing to work with you. Thanks More

Horrible dealership Never again will i buy a vehicle from this place. I have a 2016 dodge dart that broke down at 10k miles. The car was bone dry of oil after i just had Never again will i buy a vehicle from this place. I have a 2016 dodge dart that broke down at 10k miles. The car was bone dry of oil after i just had the oil changed at the dealer 600 miles ago so they must of not filled it up. Then when i try to figure out whats going on nobody knows xxxx. They told me to call lisa to at 12 today so i could get belongings out of the vehicle and see how long it would take and when i did she didnt answer so i left a voicemail and she didnt get back to me either. Wish i could just get rid of the xxx car and go to ford More

Repeat customer This is our fourth new vehicle purchase from Daytona Dodge. We have also bought vehicles from other dealerships, but I feel Daytona works harder to ge This is our fourth new vehicle purchase from Daytona Dodge. We have also bought vehicles from other dealerships, but I feel Daytona works harder to get the best deal and finance rates for their customers. My salesman is always a text or email away even after the purchase. I also use Daytona Dodge to service our vehicles even though there are other dealers closer to our home. More

Outstanding! They were very patient with us and made the deal happen :) Definatley Recommend This Dealership !Thank You Again So Much Will Send Some Friends/Family They were very patient with us and made the deal happen :) Definatley Recommend This Dealership !Thank You Again So Much Will Send Some Friends/Family Your Way! More

Great service. Top Notch Sales Consultant I am a returning customer of Daytona Dodge and have dealt with one specific sales consultant over the years. I was called about my car I had purchased I am a returning customer of Daytona Dodge and have dealt with one specific sales consultant over the years. I was called about my car I had purchased about a year ago from a new consultant there. He asked me how I was liking my car and thanked me for being a valued customer and was very friendly and personable on the phone. He informed me of an opportunity to purchase a new vehicle that they had just taken in and asked if I might be interested in taking a look at it. Since I have been looking for this specific car for some time I was eager to come in and see what he could do for me. We ended up getting the car that I wanted and was able to stay within my budget while giving me a reasonable deal on my car I had purchased only a year ago! I highly recommend this dealership and especially the sales consultant Patrick Hanlon, he was very easy to get along with and made the entire process easy for me and my family! More