Daytona Dodge Chrysler Jeep Ram and FIAT

Service parts and advisor So hear is my review This past Saturday I call into Daytona Dodge dealer to inquire about some replacement parts for my Ram 1500. The female rep who a So hear is my review This past Saturday I call into Daytona Dodge dealer to inquire about some replacement parts for my Ram 1500. The female rep who answered the phone told me the advisors were busy and one was going home soon and other was finishing up with another customer. She stated to me she could take my name and number and would have him call me back shortly. Here it is Thursday almost a week later still no call back So today I call them back and them a second chance to ean my business only this time inquired about specific parts The parts department looked it up said they did not have in stock but could have it in on Saturday. So my next question was can you give me the part number and his reply was I can't do that because it's proprietary. I finished up my with him and called another dealship not only did furnish with information I needed but they even gave the part numbers but also offer to have for on Saturday as well. Now to me this show one dealer is all about good old customer service Where as Daytona doesn't share the philosophy of good customer service above and beyond More

Nothing but bait and switch I had 34 emails from Gina, the sales person. We discussed leasing a 2016 jeep renegade sport...went over options, monthly price, amount down, number I had 34 emails from Gina, the sales person. We discussed leasing a 2016 jeep renegade sport...went over options, monthly price, amount down, number of miles, monthly payment and trade in. When I asked her if she was certain she had vehicle in stock because the website said none in stock, she told me she actually quoted me on the jeep renegade latitude which was even nicer. I told her I would be in same day...when I got there she wasn't there so they gave me another salesman, Justin. I went over everything with him and he told me they didn't have any jeep renegade sports in stock and the latitude would be more expensive then what I was quoted.....$160 more per month! I asked for the sales manager and Paul came out...I explained all my emails and even showed them to him. I guess he didn't believe me so he went and pointedly of her emails. Then he said Gina made an "honest mistake" and he wanted to know how much more per month I could spend. This is classic BAIT AND SWITCH! I finally agreed on a Jeep Patriot and signed all the paperwork. Unfortunately I didn't pay attention and didn't realize they only gave me $3500 for my trade instead of the $5000they told me....my fault for not paying attention....I should have realized they were crooks and would not stick with what they told me. They are liars and I would NEVER go to this dealer again! More

I stand corrected Day before I talked about the great salesmen that was Mike and Nathan. That I did not get the Jeep because we could not agree on price. Well, I go Day before I talked about the great salesmen that was Mike and Nathan. That I did not get the Jeep because we could not agree on price. Well, I got Mike and Nathan back at the discussion table and I got a good price. I GOT MY JEEP. These people are willing to work with you. Thanks More

Horrible dealership Never again will i buy a vehicle from this place. I have a 2016 dodge dart that broke down at 10k miles. The car was bone dry of oil after i just had Never again will i buy a vehicle from this place. I have a 2016 dodge dart that broke down at 10k miles. The car was bone dry of oil after i just had the oil changed at the dealer 600 miles ago so they must of not filled it up. Then when i try to figure out whats going on nobody knows xxxx. They told me to call lisa to at 12 today so i could get belongings out of the vehicle and see how long it would take and when i did she didnt answer so i left a voicemail and she didnt get back to me either. Wish i could just get rid of the xxx car and go to ford More

Repeat customer This is our fourth new vehicle purchase from Daytona Dodge. We have also bought vehicles from other dealerships, but I feel Daytona works harder to ge This is our fourth new vehicle purchase from Daytona Dodge. We have also bought vehicles from other dealerships, but I feel Daytona works harder to get the best deal and finance rates for their customers. My salesman is always a text or email away even after the purchase. I also use Daytona Dodge to service our vehicles even though there are other dealers closer to our home. More

Outstanding! They were very patient with us and made the deal happen :) Definatley Recommend This Dealership !Thank You Again So Much Will Send Some Friends/Family They were very patient with us and made the deal happen :) Definatley Recommend This Dealership !Thank You Again So Much Will Send Some Friends/Family Your Way! More

Great service. Top Notch Sales Consultant I am a returning customer of Daytona Dodge and have dealt with one specific sales consultant over the years. I was called about my car I had purchased I am a returning customer of Daytona Dodge and have dealt with one specific sales consultant over the years. I was called about my car I had purchased about a year ago from a new consultant there. He asked me how I was liking my car and thanked me for being a valued customer and was very friendly and personable on the phone. He informed me of an opportunity to purchase a new vehicle that they had just taken in and asked if I might be interested in taking a look at it. Since I have been looking for this specific car for some time I was eager to come in and see what he could do for me. We ended up getting the car that I wanted and was able to stay within my budget while giving me a reasonable deal on my car I had purchased only a year ago! I highly recommend this dealership and especially the sales consultant Patrick Hanlon, he was very easy to get along with and made the entire process easy for me and my family! More

Most Amazing Car Buying Experience I've ever had! Everyone was so great. Stephen helped us by really listening to what we needed and wanted in our vehicle. He is very professional and completely under Everyone was so great. Stephen helped us by really listening to what we needed and wanted in our vehicle. He is very professional and completely understood everything we said. Very nice guy. This dealership has the most awesome finance managers, Tim and Manny. The finance manager, Tim, helped us get the best interest rate I've ever had, was a pleasure to talk to while signing the paperwork, and also very professional as well as treating me like part of the Chrysler/Jeep/Dodge Family. This car buying experience was the best I have ever had. I WILL be back and I WILL be referring anyone I know to this dealership when they are looking to buy a car. Thank you for being so great! - Jeff and Brooke Meeks More

Guts, Glory, Ram I have been a top professional auto salesman and sales manager at high line dealerships, in addition to parts and service manager. I have a better und I have been a top professional auto salesman and sales manager at high line dealerships, in addition to parts and service manager. I have a better understanding of how this business works than most. I believe that I probably have forgotten more than most in the business know now. That being said, Cynthia is great, and the other staff I worked with (sales managers) are personable and easy to work with. Now with my job at DHS and being Past Commander of the VFW, American Legion, and a member of the Combat Vets, AmVets, Korean War Vets, Eagles, etc. I come into contact with people from the Governor, County Chair and vets almost daily. Based on my experience with the Daytona Ram/Truck Center I can highly recommend Cynthia and the dealership. More

Sales experience Shane introduced us to the dealership operations and facilities people. He listened to my wife's (Karen)requests to personalize the vehicle, hooked u Shane introduced us to the dealership operations and facilities people. He listened to my wife's (Karen)requests to personalize the vehicle, hooked us up with the principle. Mr Dye suggested several unique items to make the vehicle stand out for Karen. We are in the process of having those changes made. Just a great experience and interest by all involved. More