Daytona Dodge Chrysler Jeep Ram and FIAT
Daytona Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 307 service reviews
I went there yesterday for a service and Zach was the service advisor and he was very professional. He was kind enough to ask me if i wanted to wait because it was gonna be a long wait, he explained it t service advisor and he was very professional. He was kind enough to ask me if i wanted to wait because it was gonna be a long wait, he explained it to me why. He told me he could arrange a transportation for me if i wanted to go home while they were working on my car. That was very thoughtful of him. More
Nikki Risley lacks empathy and is rude. She has horrible customer service and does not care about customers. Does not back up warranties, inflates labor fees/hours, and keeps your vehicle f She has horrible customer service and does not care about customers. Does not back up warranties, inflates labor fees/hours, and keeps your vehicle for long periods of time with no communication about what is going on. I have been trying to address an issue with my car in the service department. It has been over a month, and I have not been able to reach anyone who can assist me. I keep getting the runaround. BEWARE - they are not who they claim to be; do your research. More
Bought 3 vehicles in three months. First trip to service dept on new 2026 JL went fairly well. Once i got the service writer Paul comfortable with me. Went back today 09/14/2026 . this First trip to service dept on new 2026 JL went fairly well. Once i got the service writer Paul comfortable with me. Went back today 09/14/2026 . this visit was in no way the same experience. I was having issue understanding the loaner issues and was getting a bit frustrated . Service manager comes in tells me to stop hollering. Elevated voice is not hollering. Within 2 minutes the service manager warns me that he is going to punch me in my mouth and begins to insult me as he claims my breath stunk . then he escorted me out and told me to leave. Very bad experience. Will never go back and will at every chance not recommend them to anyone. Bought from this dealership all the way back to when Jim Peacock owned it. They can sell me over 125,000 in cars but cant get their service dept in order to service them carefree, such a fight. More
MAKE SURE THAT YOU RECORD THE COVERSATIONS AS WELL, AS I FEEL THAT THEY DELETE AND CHANGE THE RECORDINGS! I took my jeep for service, dropped it off on a Friday before vacation, lets just say that they nev FEEL THAT THEY DELETE AND CHANGE THE RECORDINGS! I took my jeep for service, dropped it off on a Friday before vacation, lets just say that they never looked at it until the Firday I was headed home, total waste of my time as I had to rent a car while they worked on it for another week, Also when Chris called to talk to me about the issues, what he said on the phone it was going to cost was totally different than what I was charged, and of course the recording - you never hear me repeating the cost just me saying yes to do the work - AMAZING. ALSO when I take my jeep to other dealerships for service, they run it through the carwash, not here the Jeep was dirty and the engine looked like it was never worked on they didn't even wipe anything off - I will not be back nor recommend them for service to anyone. More
do not EVER buy a car from Daytona Auto Mall CHRYSLER/Dodge/Jeep dealership... We bought a BRAND NEW car so we wouldn't have any issues... less than 9 months later, the car RATTLES... we took it CHRYSLER/Dodge/Jeep dealership... We bought a BRAND NEW car so we wouldn't have any issues... less than 9 months later, the car RATTLES... we took it in to the dealership 10 days ago. The service dept. keeps refusing to return our calls. Finally they called to say they found the problem and ordered the part.. After repeated, repeated, repeated calls, and speaking to the manager, they finally admitted the part is on back order.. I have Dr appointments I have been scrounging rides to get to... NOT ACCEPTABLE. More
My Visit to the service department was excellent, My service advisor Anastasia Weathers expertise was greatly appreciated to help me have a recall done on my dodge durango. service advisor Anastasia Weathers expertise was greatly appreciated to help me have a recall done on my dodge durango. More
Dealship is ran very professionally. Chris in customer service is doing an outstanding job & represents his complete understanding of customer service. Chris in customer service is doing an outstanding job & represents his complete understanding of customer service. More
I brought in my 2011 Ram 1500 that has 325,000 miles for service. Truck has been excellent but had developed several issues over time that needed attention. Ask the service writer Paul Swartout to please ke service. Truck has been excellent but had developed several issues over time that needed attention. Ask the service writer Paul Swartout to please keep it running. He went to work and ordered the need parts to get me back on the road. All the work was completed and several other issues were addressed. My truck is back on the road and ready for more miles. A big THANKS to Paul and the different mechanics that worked on my truck!! More
When buying a vehicle the staff is very attentive, however after purchasing the service that one receives is sorely lacking. The service department is terrible on many levels. I would not be able to r however after purchasing the service that one receives is sorely lacking. The service department is terrible on many levels. I would not be able to recommend this dealership based on the disappointing service department. More


