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Daytona Dodge Chrysler Jeep Ram and FIAT

Daytona Beach, FL

4.3
559 Reviews
Welcome to Daytona Dodge Chrysler Jeep RAM! Whether it’s performance driving that interests you, fulfilling business vehicle needs, or just cruising through the countryside, Daytona Dodge Chrysler Jeep RAM has a variety of new and pre-owned vehicles to fit your needs and budget. Here at Daytona Dodge Chrysler Jeep RAM, we pride ourselves on offering a no-hassle car shopping experience, so that you will never feel pressured when visiting our family of dealerships. We want to be your “friend in the car business”, which is why we take special care to make sure that we are offering the very best customer service in central Florida. This desire was validated again this year, as we were presented with Fiat Chrysler Automobiles’ Customer First Award For Excellence. Only one of six dealers in the nation carry this designation and we couldn’t be more proud of our staff and loyal customers. All of your automotive needs are just a phone call or email away. Call us at 386-777-9822 for information. Or email any questions to nrisley@daytonacdjr.com We look forward to serving you!
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1450 N. Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 307 service reviews

October 10, 2026

I went there yesterday for a service and Zach was the service advisor and he was very professional. He was kind enough to ask me if i wanted to wait because it was gonna be a long wait, he explained it t More

by BARUTH_75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Catrambone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Daytona Dodge Chrysler Jeep Ram and FIAT responded

Your note about Zachary’s thoughtfulness in offering transportation highlights our service department’s commitment to keeping you comfortable. Our team is pleased we could arrange a ride home and explain wait times during the service on your Jeep Grand Cherokee. Knowing you felt well-informed means a great deal to us.

October 09, 2026

Nikki Risley lacks empathy and is rude. She has horrible customer service and does not care about customers. Does not back up warranties, inflates labor fees/hours, and keeps your vehicle f More

by SpeedRacer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Risley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

SpeedRacer responded

I have contacted you all so many times over the past month, with no results. I only get the runaround, or I am told we can't help you, or someone will call you back......... I will be escalating this matter/issue. Interesting how you did not provide a name or phone number to contact you in your private response. Even though you said to contact you.

Oct 09, 2026 -

SpeedRacer responded

Please provide your name and number so I can contact you. I'm tired of playing games with your dealership. Why so secretive? Hiding behind a keyboard.

Oct 12, 2026 -

SpeedRacer responded

The phone number you provided in your private response is for the Director of Marketing?? Why would I want to speak to the Marketing dept?? And once again, no contact name. This is who the number belongs to, according to your website. Marc Stackpoole Director of Marketing

Oct 19, 2026 -

Daytona Dodge Chrysler Jeep Ram and FIAT responded

“Thank you for taking the time to share this. We take every customer concern seriously, and we’re sorry you’ve felt unheard. We’ve worked hard to earn our customers’ trust, and we want every one of them to leave happy. We’ve reached out to you privately, but without your name or contact information, we haven’t been able to match this feedback to a service record, so we haven’t been able to begin addressing your concern. To make this simple, please contact Andrew Tokarski, our Service Director, directly at (386) 274-6964 or ATokarski@DaytonaDCJR.com. He will personally review your situation and see it through. Please include your name, vehicle info, and contact info. A resolution takes two people. If you’re willing to connect with us, we’re ready to do our part.”

September 14, 2026

Bought 3 vehicles in three months. First trip to service dept on new 2026 JL went fairly well. Once i got the service writer Paul comfortable with me. Went back today 09/14/2026 . this More

by airamericaservices
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager, Chris Silverstein
September 04, 2026

I know that my car will get a proper service it needed. So l went to them and the expectation was met. More

by BARUTH_75
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ja’Corey Carte
February 02, 2026

MAKE SURE THAT YOU RECORD THE COVERSATIONS AS WELL, AS I FEEL THAT THEY DELETE AND CHANGE THE RECORDINGS! I took my jeep for service, dropped it off on a Friday before vacation, lets just say that they nev More

by barbara.ifft
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Christopher Silverstein
January 15, 2026

do not EVER buy a car from Daytona Auto Mall CHRYSLER/Dodge/Jeep dealership... We bought a BRAND NEW car so we wouldn't have any issues... less than 9 months later, the car RATTLES... we took it More

by gretadaigle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
David Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2025

My Visit to the service department was excellent, My service advisor Anastasia Weathers expertise was greatly appreciated to help me have a recall done on my dodge durango. More

by Tarique
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anastasia Weathers
November 04, 2025

Dealship is ran very professionally. Chris in customer service is doing an outstanding job & represents his complete understanding of customer service. More

by alowrance
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris
November 04, 2025

I brought in my 2011 Ram 1500 that has 325,000 miles for service. Truck has been excellent but had developed several issues over time that needed attention. Ask the service writer Paul Swartout to please ke More

by deeeplane
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Swartout
October 31, 2025

When buying a vehicle the staff is very attentive, however after purchasing the service that one receives is sorely lacking. The service department is terrible on many levels. I would not be able to r More

by Dmrapacchietta
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Paul Martin
1
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