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Daytona INFINITI
Daytona Beach, FL
16 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 16 reviews
Helpful December 06, 2023
Both Sandy and the sales manager personally reached out to me after my purchase. I sincerely appreciate the extra effort they made to make my transaction a great experience. Thank you both and I hope to se to me after my purchase. I sincerely appreciate the extra effort they made to make my transaction a great experience. Thank you both and I hope to see you again with my next Infinity purchase. More
by Rob Eaton
Employees Worked With
Sandy and Lou
November 05, 2023
Great experience. Carlos was welcoming and helpful as he greeted us upon arrival and he made sure we experienced excellent service throughout our car buying process. C Carlos was welcoming and helpful as he greeted us upon arrival and he made sure we experienced excellent service throughout our car buying process. Chrisann was knowledgeable about the car we eventually purchased and Alex was efficient, wasting no time, making sure the purchase process was done right. Finally, Zach, the General Manager, actually sat down with us and provided answers to our questions and earned our trust. We are thankful for the great experience and we look forward to future business. More
by Julie S.
Employees Worked With
Carlos, Chrisann, Alex, and Zach
July 21, 2023
This purchase was to be my last automobile purchase in my life. I told them I only expected a fair deal and to be treated with respect and get me what I want. They made it one of the worst buying experiences life. I told them I only expected a fair deal and to be treated with respect and get me what I want. They made it one of the worst buying experiences that I’ve had in 39 years of buying cars. They operate a ‘xxxx the customer’ business. Bear in mind my little trade was pretty insignificant to them, but the fact that they made so much profit off of me is ridiculous. Especially since every time I tried to get a call or text from them their explanation was they were so busy finalizing sales. So they know longer had time for me, they obviously didn’t give a crap. And if they’re making that much on new car sales, they did not need to make that much profit off of me. They took avantage and ripped off this senior citizen. Gave me $400 under the lowest fair mkt price for my vehicle. The car I bought they charged me $2468 OVER fair mkt. Bait & switch technique used. Did not listen to anything that I said were mandatory needs for me on a new car. Through bait and switch, they dazzled me into buying something that has nothing on it that I need. When I picked it up, it all went downhill from there. Two weeks after I bought the car and I still don’t have the paperwork that should’ve been given to me when I pick the car up or when I ask for it four different times. They didn’t latch the hood on the new car properly so it bounced around for 2 days until I figured out what was going on. They didn’t tighten down three screws on the metal plate that covers the oil pan so they fell out & it drug the ground and bent, prevented me from driving it. They kept all of my personal property from the car I traded that I asked to have back. They even kept a brand new $200 car seat cover that was still in the box. They offered me several things to make up for the problems caused by them. Lovely offers, but they didn’t follow through on a single one! I feel that they are crooks who showed no respect for me and simply did whatever they could to get one over on this old woman so that they can make a huge profit off of me. With everything being so expensive now and me being retired and living on a small fixed income, they should be ashamed! I will be telling everyone to not go there under any circumstances. You will not be treated well and you will not get a fair deal. GREED!!!!!!!!!! More
by diannwoodall
Employees Worked With
Crissy, Hector, Sam
July 07, 2023
Worst experience I've ever had. Sales manager that doesn't know how to work with people. Had called and scheduled an appointment to come out and see a car they were advertising. Sales manager that doesn't know how to work with people. Had called and scheduled an appointment to come out and see a car they were advertising. Had to wait around for another 15 minutes after the appointment time while they were "trying" to find the car. Turns out it was out on a test ride at the time of our appointment. Manager wasn't trying to fix the problem, just making excuses. More
by williamjbaron
Employees Worked With
Tom, and the sales manager
March 02, 2023
About three weeks ago I posted a review venting how I felt after being advised that my vehicle couldn’t be completely repaired due to the “age” of the vehicle. I was contacted by the dealership to gat felt after being advised that my vehicle couldn’t be completely repaired due to the “age” of the vehicle. I was contacted by the dealership to gather more information on the issue. After explaining it; the issue was researched and further investigated. I am very pleased to update that the issue was resolved and I now can enjoy my vehicle with cruise control; and what a cruise control it is. The distance camera and speed reduction/acceleration work wonderfully! A big thanks to David for reaching out to investigate the issue and to Scottie for coordinating the Technician to complete the repair including a loaner while the repairs were completed. More
by Debinabel
Employees Worked With
David/Scottie
November 12, 2022
Best Service I’ve ever had! Bill was awesome and the team there was willing to do anything to go above and beyond for my family! Bill was awesome and the team there was willing to do anything to go above and beyond for my family! More
by Hmontanez89
Employees Worked With
Connor Easton
October 25, 2022
The ole bait and switch this gentleman tried to accomplish. When called out on several issues it was another story. After three days of communication over text I was basically applaud by the level accomplish. When called out on several issues it was another story. After three days of communication over text I was basically applaud by the level of service by a prestigious type dealership as Infinity. I was very clear and concise and very transparent with my wants and was basically more confused the last day of communication as I was the first. I lived over 70 miles away and willing to take the drive but thank goodness I didnt waste my time. More
by Bulloch5
Employees Worked With
Mr C. Easton
May 10, 2022
Never contacted and was heavily interested in this vehicle. Tried to find the ad and and it was no longer available but I already had a screenshot. vehicle. Tried to find the ad and and it was no longer available but I already had a screenshot. More
by heather.a.york28
Employees Worked With
NA
