Daytona Kia

This has been one of the worst dealership service experiences I have had. They were totally inept in knowing how to fix my K900. They had the car for an entire MONTH!! They at first tried to charg experiences I have had. They were totally inept in knowing how to fix my K900. They had the car for an entire MONTH!! They at first tried to charge me 4 hours of work to diagnose the problem. I had a zero deductible warranty that they didn't want to accept. They Finally contacted a Service Advisor at the corporate office to find out how to fix the panoramic roof! They then charged me for having a part overnighter and still took an additional week to fix the car. If you really want to be annoyed just call them and you will get a continuous recording of How all of their service customers rate them 5 out of 5 stars. I have no idea who those people can possibly be. They had to dismantle the interior of the car around the roof and windows to fix the top. When I went to pick it up I got some more of their 5 star service. When I got in the car to leave the driver's seat belt wouldn't retract. I had to go back in and tell them the seat belt had a problem and some manager guy asked if the seat belt worked when I brought it in? He said he had no idea why I would be complaining about the belt because that had nothing to do with the roof repair! I had to stop him and inform him that they took apart much of the interior which happen to include where the seatbelt was attached. I then had to wait for them to fix the problem. When they gave the car back to me and agreed that the seat belt in fact had a problem, I asked if they had tested ALL the belts to make certain they worked, he said "You didn't ask for that ( Some more if their 5 star service). The end of the story is I immediately traded that car in and bought a Honda Accird Hybrid so I would never have to incur any more of their 5 star service!! I now have a great car and a more professional Service Department!! More

Good relationship with Daytona Kia I have owned Kia since u all open I am very satisfied thank u since u all open I am very satisfied thank u More

The salesman was very professional. He asked us what we were looking for and we were shown a vehicle that matched our request. At no time did he try to get us to buy what he thought we He asked us what we were looking for and we were shown a vehicle that matched our request. At no time did he try to get us to buy what he thought we should buy. I would send anyone to see Dino. More

Mike and the team were great! They answered all if our questions and made the process easy. Thank you! They answered all if our questions and made the process easy. Thank you! More

Every time I go there they are very professional and patient with me, and the services are done in a fair time. patient with me, and the services are done in a fair time. More

All the employees are so knowledgeable and polite, in my case they all have been so honest about any decisions I have to make in order to fix any problem with my car, I love Doug he is so sweet and respectf case they all have been so honest about any decisions I have to make in order to fix any problem with my car, I love Doug he is so sweet and respectful. More

Tyler is the best! Walked me to my car, made sure everything was perfect! Thank you for everything! Walked me to my car, made sure everything was perfect! Thank you for everything! More

Christopher is the best he got my car right in and did everything I asked for and some extra stuff I needed I really recommend kia service they are the best service in Daytona Beach keep up the excellent everything I asked for and some extra stuff I needed I really recommend kia service they are the best service in Daytona Beach keep up the excellent service thanks again Christopher 👍 More

Hard sell. Doesn’t give all information needed when buying a new car. Just basic info. Also had to call for registration as plate was running out. Not up on hel Doesn’t give all information needed when buying a new car. Just basic info. Also had to call for registration as plate was running out. Not up on helping customers with new vehicle. More

Service was done on time and service advisor, Tyler found an additional recall on my Telluride while I was there. They were able to do the second recall at the same time. found an additional recall on my Telluride while I was there. They were able to do the second recall at the same time. More