Daytona Kia - Service Center

My car broke down on a Sunday- I was alone and 14 hours from home! Patrick in the sales department saw me and came over to make sure I was okay. The next day, Patrick called me to let me know he looked int from home! Patrick in the sales department saw me and came over to make sure I was okay. The next day, Patrick called me to let me know he looked into my coverage and thankfully I was under warranty. C.J. In the service department also followed up with me and made sure to check in every day. They had my car done that Thursday. My mom is flying down to drive my car back and C.J. offered to stay late on a Friday so my mom could pick my car up. Thank you all so much for your kindness! Not an ideal situation but you guys made it easy! More

Fast, Courteous, and Knowledgble It is always easy to make an appointment online. I am immediately greeted outside and then I speak with my rep. who discusses what needs to be taken c It is always easy to make an appointment online. I am immediately greeted outside and then I speak with my rep. who discusses what needs to be taken care of. My rep., Brandy, was very knowledgeable, patient, and cared about my concerns. I left my car at the service center, and she called within the 2 hour window that she promised to give me an update and let me know that my car would be ready in 30 minutes. The cashier is always super friendly and very efficient! More

only place to go every time we go to daytona kia, the service is great - fast, reliable, with a smile - and we never have to wait for a service manager. the waiting a every time we go to daytona kia, the service is great - fast, reliable, with a smile - and we never have to wait for a service manager. the waiting area is excellent and keeps everyone social distant. the only recommendation i would make is, maybe once a month, having a session on the in-dash information/entertainment console. More

I needed a door check replaced on my car so I took it to the Kia dealer so I’d get the right part. They did a great job even washed my car, really appreciated that. But I was charged double for the part, I the Kia dealer so I’d get the right part. They did a great job even washed my car, really appreciated that. But I was charged double for the part, I don’t know why, I guess to make a better profit. But I’m happy the repair was done. More

Sad dealers still take advantage of female customers just because we don’t know everything about cars! They really should be honest and come correct. because we don’t know everything about cars! They really should be honest and come correct. More

This is MY Kia Dealer Great atmosphere- the staff work well together as a team and kept me informed so I didn't mind waiting for my car to be ready. They even washed it fo Great atmosphere- the staff work well together as a team and kept me informed so I didn't mind waiting for my car to be ready. They even washed it for me. Can't get better than that. More

Always Excellent service! Chris Veninga came to my car as soon as I pulled up, he is always helpful and professional, it was just my regular oil change it was done quickly and Chris Veninga came to my car as soon as I pulled up, he is always helpful and professional, it was just my regular oil change it was done quickly and he kept me informed during my short wait. The waiting room was clean and everyone was social distancing a very comfortable wait. More

Scheduled service It was smooth and convenient, on time, no unnecessary waiting. Everyone was courteous. I was a bit disappointed that not all employees or other custo It was smooth and convenient, on time, no unnecessary waiting. Everyone was courteous. I was a bit disappointed that not all employees or other customers were wearing masks. Fortunately the lobby is large enough, and there were few enough of us to social distance for those who chose to. More

My oil and filter change I was there for my engine oil and filter change and my service adviser Chris Veninga said that according to my service record I was due a tire rotati I was there for my engine oil and filter change and my service adviser Chris Veninga said that according to my service record I was due a tire rotation and while my Sorento was being serviced the mechanics found that I needed new cabin air filters, I was very thankful for their complete inspection process. More

Excellent service. The waiting time was minimal. The car only had a damaged sensor and they replaced it. They explained everything to me in detail. I am very service. The waiting time was minimal. The car only had a damaged sensor and they replaced it. They explained everything to me in detail. I am very satisfied with the service. More