Daytona Kia - Service Center

Disappointed. While the sales process was smooth, since then I’ve been given no help. the second key I was promised at the time of purchase turned out to be a key fob - I was told it would be another $80- then I’ve been given no help. the second key I was promised at the time of purchase turned out to be a key fob - I was told it would be another $80-$100 to have another key made. The first time I opened the rear passenger door, the handle came off in my hand - another $120+. It seems, they were quick to promise things to get the sale, but don’t want to deliver after the fact. More

The service was great, however ,other than customers, not a single staff member was wear a mask. Felt uncomfortable!! That's all I have !t a single staff member was wear a mask. Felt uncomfortable!! That's all I have !t More

Friendly staff, great communication, quick service and on time. Daytona Kia is by far one of the best dealerships around. They worked around my schedule. time. Daytona Kia is by far one of the best dealerships around. They worked around my schedule. More

If you need it, it is done. I feel that if I need service just arrive and let it be known. I have been in need of service twice and was near Daytona Kia both times and just stopp I feel that if I need service just arrive and let it be known. I have been in need of service twice and was near Daytona Kia both times and just stopped and got it serviced with only waiting minimal times. I live 30 minutes away and time is important to be. So for me if I need it, Daytona Kia shows it is done!!! More

great experience We had yet another excellent experience with the service group, in particular, Chris Dupont. The service was predictable, in a good way, as we have ha We had yet another excellent experience with the service group, in particular, Chris Dupont. The service was predictable, in a good way, as we have had in past visits. More

friendly professional quality Service department is very clean. Snacks are appreciated, comfortable seating and friendly customer service people who always check with you when the Service department is very clean. Snacks are appreciated, comfortable seating and friendly customer service people who always check with you when they figure out what needs to be done and expain it well befor their start the service More

I dont know what happened to my review I wrote last week? Here goes Again bc people need to know! The Worst experience of my life. My car was towed to Kia dealership 5/14/20 in Daytona do to recall SC176. Th Here goes Again bc people need to know! The Worst experience of my life. My car was towed to Kia dealership 5/14/20 in Daytona do to recall SC176. They claim no fault codes stored. Want me to pay $239 for diagnostic. They had my car for 5 days, did nothing. I took my car on 5/19 & drove to my reputable mechanic who diagnosed the problem & code P0420 which was Stored. Also cat converter failed, engine block damaged! Metal in oil. Called Kia, who agreed to tow it back to dealership, put new c converter & engine block. 6/3/20 completed. Driving home there was A Smell. I checked fluids, oil was very Overfull. Radiator underfilled. Called Kia. Was recommended to bring back. I declined As I felt service dept was incompetent & "Would Never bring my car back there"! Took it to my mechanic who found leak at oil pan & front timing cover, oil overfilled & radiator coolant low. I agreed to My mechanic to reseal, correct oil fluid. "Priblen originated from cat converter that was replaced by dealer". I PAID my mechanic $575 to reseal oil leaks! Beware! More

Place was very clean. Everyone was very pleasant. Greeted me outside before I got out of my car. They asked if I needed a ride anywhere but I didn’t need it. Was in and out in no time! Greeted me outside before I got out of my car. They asked if I needed a ride anywhere but I didn’t need it. Was in and out in no time! More

Love this dealership. Dino is great to work with. Ross did a great job getting the financing done. I give them all 10 stars will be doing more business with them in the future did a great job getting the financing done. I give them all 10 stars will be doing more business with them in the future More

We arrived for our service and we were in and out in no time. Everyone was great. Great job. Very happy overall. Will return in 3 months. time. Everyone was great. Great job. Very happy overall. Will return in 3 months. More