Daytona Kia - Service Center

We were greeted as soon as we pulled up by an associate. Everyone was so friendly. Tyler was very helpful and informative. The service was finished before the time we was given and our car was returned nice Everyone was so friendly. Tyler was very helpful and informative. The service was finished before the time we was given and our car was returned nice and clean. Thank you Kia service team!! More

This review is specific to service, but please see their Google reviews, ot appears their sales dept is shady too. Pros: My service writer was personable and professional. Cons: Very small waiting are Google reviews, ot appears their sales dept is shady too. Pros: My service writer was personable and professional. Cons: Very small waiting area that is below average in terms of amentities. Free water and wifi. 😂 Wait, with an appointment, was 3 hours to perform to pull specialized codes that Autozone or the like wouldn't be able to pull. Yep, THREE HOURS. They did not provide the fault codes nor did they do any deeper investigation. 'Says there's a fault.' They added a 'free' safety check. As their recommendations were not in line with manufacturing and six sigma practices (fix one thing, observe results) and they tacked on a litany of 'recommended' services, I did not elect to have anything but the code pull performed here. Logic would state if a battery is end of life, one should change that first and see if that caused the fault codes. They charge boilerplate fees such as 'document writing' and 'disposal fee' even if not applicable for your service. They charge a 3% convenience fee on credit card payments which they don't disclose when you make the appointment. In Daytona, which is pretty much the hood, so people are not typically dropping off their cars. Nice. Show up without cash or a debit card? Prepare to be screwed. Cashier, who was very nice, said workers have mentioned to service msnager multiple times and requested a notice of the 3% fee be displayed on their website, but nothing has been done leading to many angry customers who unleash their anger on the workers. Lovely. Note: I commented to the cashier but was not one of *those* customers. While waiting, I overheard another service writer tell a male customer that HIPAA and OSHA prevented them from keeping refrigerant they had added in a customer's vehicle when they knew the system was leaking. HIPAA of course relates to protected health information and would not apply to automotive service policies. Nor would OSHA, the other federal agency named, as that relates to worker safety. Funny to hear a guy 'mansplain' another guy. Bottom line: if you need to trust someone to work on your vehicle, I experienced multiple red flags indicating that this location is (currently) not worthy of trust. This is unfortunate for me as it is the closest Kia dealership to my home. Hopefully they get a new service manager in to run things and get them up to snuff. Be aware and informed and don't let them xx you. More

This service center is kind and courteous and pleasant to work with, always like coming here work with, always like coming here More

Always have a good experience at Daytona Kia! Better than any other service center I've used in the past! Better than any other service center I've used in the past! More

Meghan was absolutely amazing, She helped me every step of the way she was very nice. Even answered questions for me that I had that did not pertain to an oil change. of the way she was very nice. Even answered questions for me that I had that did not pertain to an oil change. More

Another great experience at Daytona KIA’s service dept. Service advisor Chris got our Telluride straight into work, cleared the recall, and had the car cleaned before getting it back to me in a timely mann Service advisor Chris got our Telluride straight into work, cleared the recall, and had the car cleaned before getting it back to me in a timely manner. Thank you again!!! More

Nice people. . small so it’s pleasant…Kia makes an excellent product and I do recommend . small so it’s pleasant…Kia makes an excellent product and I do recommend More

They completely had my car cleaned in and out. Had my repair done in less time than they said it would take. Offered a shuttle or anything else that I needed. Thanks for all your help and support. Had my repair done in less time than they said it would take. Offered a shuttle or anything else that I needed. Thanks for all your help and support. More

Excellent. . got the parts ordered and installed before our trip to Va.. Erica was super to work with . got the parts ordered and installed before our trip to Va.. Erica was super to work with More

I had an exceptional experience getting my oil changed at Kia! From the moment I arrived, the staff was friendly, welcoming, and professional. They made the entire process smooth and stress-free. Kia! From the moment I arrived, the staff was friendly, welcoming, and professional. They made the entire process smooth and stress-free. More