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Daytona Kia - Service Center

Daytona Beach, FL

4.4
2,679 Reviews

2,679 Reviews of Daytona Kia - Service Center

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January 18, 2019

work on sorrento recall notice They scheduled the work quickly and allowed us to bring in the car the night before. Got the car promptly and it was washed. Quick pickup. Lady wor More

by tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady working the counter where you pay for services.
Jan 19, 2019 -

Daytona Kia responded

Tony thanks for the awesome review and for sharing your experience with our service department. We greatly appreciate the opportunity to earn your business and certainly look forward to helping you again in the future!

January 17, 2019

service My service was excellent, quick, no issues, service writer was very helpful, Mike Z... The car wash detail could have been better but it was a little More

by Cate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zelenko
Jan 19, 2019 -

Daytona Kia responded

Cate, thank you for the awesome review and for sharing your experience with Mike. We absolutely appreciate the continued loyalty and certainly look forward to helping you again in the future!

January 16, 2019

GREAT SERVICE Great service by the team. Mike, my service manager, was very attentive and efficient. Definitely will return! Great space to wait, great coffee and More

by CMLSHELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zelenko
January 16, 2019

Kia customer service delivers!! My repair was scheduled and done with excellent Customer Service from Chris V. Thank You Kia. I appreciate my car being returned to me clean! More

by BRAVEVALHEART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Veninga
January 16, 2019

Was called a few days prior for my 2nd key I was called a few days prior to me comong in to pick up my 2nd key and have it programmed. I spoke with a couple of service advisors, but neither 1 More

by DANBALTULONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick "Dino" Dinardo
Jan 16, 2019 -

Daytona Kia responded

Mr Baltulonis, my name is Christine Frederick and I am the customer service director. On behalf of our dealership I would like to sincerely apologize for any inconveniences that you may have caused as well as the miscommunication in getting the second key to your new car. We take pride in our customer service and while we may not be perfect, we do strive for excellence. Please don't hesitate to reach out to me if there is anything more I can do to help resolve any issues you may have had with service or sales. I can be reached either by phone at 386-252-7000 or by email at christine@daytonakiamitsu.com.

January 16, 2019

Great service! When I first step in Christine was a great help making sure I got what I needed. Mike was very helpful and honest explaning which service a needed. He More

by LESSARD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Frederick, Mike Zelenko
Jan 16, 2019 -

Daytona Kia responded

Thank you so much for the awesome 5 star review and for sharing your experience with Mike and the service department. We greatly appreciate the opportunity to earn your business and certainly look forward to helping you again in the future!

January 16, 2019

Recall I had an appointment and they took me on time and was out by the time they stated. The service guy was very helpful and they even washed my car. More

by BWHEARY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Hecker
January 14, 2019

Great, friendly fast service I received the same fast and friendly service with a carwash for my warranty repair as I do for repairs that I am paying for. Randy was very pleasant More

by STDOWA37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hecker
Jan 15, 2019 -

Daytona Kia responded

Thanks for the excellent review and for sharing your experience with Randy and the service department. Our customers are our top priority and we greatly appreciate the opportunity to earn your business. We certainly look forward to helping you again with all your future vehicle servicing needs!

January 13, 2019

I will return Went in 1/7/19 for an oil change/tire rotation with Mike. I was not disappointed. Mike is a real people person who knows how to show you the courtesy More

by JoeP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zelenko
Jan 15, 2019 -

Daytona Kia responded

Joe, thanks for the enthusiastic review and for sharing your experience with Mike and the service department. We greatly appreciate the opportunity to earn your business and certainly look forward to the continued loyalty!

January 11, 2019

Taking care of a recall. Took a little longer than we thought it should. The waiting room was crowed. Could have user a little more explanation of what they did and the long l More

by GARTEN1320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dupont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

Daytona Kia responded

Thank you for the review and for the opportunity to earn your business. We do absolutely appreciate you sharing your experience with our service department and look for improvement always. We do strive for excellence and certainly look forward to helping you again in the future as well!

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