Daytona Mazda - Service Center

We have used 4 new Mazda's from this dealer over the last 12+ years. Service scheduling is quick and efficient and their service is professional and thorough. 12+ years. Service scheduling is quick and efficient and their service is professional and thorough. More

First time with my new SUV... Great service and follow up. Everyone was friendly and helpful. Loved the video. I feel that they know what they are doing. up. Everyone was friendly and helpful. Loved the video. I feel that they know what they are doing. More

Went in for service for a radio that was under warranty. Well, I had to call Mazda National Customer service to get the local dealer to tell me the part was in, even though it had been about 6 months of the Well, I had to call Mazda National Customer service to get the local dealer to tell me the part was in, even though it had been about 6 months of the part being on order. When I was contacted with Daytona Mazda Service, they tried to tell me it was on back order, the National Rep was still on the line and said "No, You have it in stock" figure.... So I get into the dealer to have the work done, The technician cracked my screen and tried to say that it came in that way. Multiple times the service advisor said, that I had brought it in that way, NO, IT WAS NOT CRACKED WHEN I BROUGHT IT IN! They have a new screen on order, from Texas, it may take some time to get it here, although FEDEX and UPS and Amazon can get anything they have in their hands here tomorrow.......Hmmm, a little effort for something you broke? Would I recommend them? I dont know. The integrity of the system is in question in my mind. Why did I have to call Mazda National Customer service for a part that Daytona Mazda HAD in Inventory? Why would it be acceptable that a technician lies about breaking a part and attempts to say that it was brought in that way? Companies should encourage the atmosphere of "I made a mistake, lets fix it together for the customer" Honesty and Integrity I am sure that they are fine for routine maintenance. But then again 50 bucks for a cabin air filter that costs 10 bucks at Walmart and 5 minutes to replace is a bit excessive, Ill do that one myself, thank you. More

On time appointment. Service was done on time and complete. was posted off on progress on the vehicle. Pleasant atmosphere. Quality parts came with a warranty. Will not hesitate to go back. complete. was posted off on progress on the vehicle. Pleasant atmosphere. Quality parts came with a warranty. Will not hesitate to go back. More

Chris greeted me with a smile and explained the service process. I suggest that you change the minimum number of words in the survey. Thanks process. I suggest that you change the minimum number of words in the survey. Thanks More

Fantastic service all around! Helpful videos from Steve to let me know what was going on and Chris kept me up to date on timing to let me know what was going on and Chris kept me up to date on timing More

Excellent customer service. Constant communication as they accessed the issue with my car. Getting the video from the service tech via text was pretty cool! they accessed the issue with my car. Getting the video from the service tech via text was pretty cool! More

Excellent service, I was greeted as soon as I arrived for my scheduled service appointment. Mark checked to insure there were no service bulletins open, He explained the work to be done and the approximate t my scheduled service appointment. Mark checked to insure there were no service bulletins open, He explained the work to be done and the approximate time it would take. The car was ready as promised. All of the staff were very friendly. More

The courteous staff, quick and efficient service, and comfortable waiting area make car service at Daytona Mazda a pleasant experience. From scheduling to reception to driving away, my time is respected comfortable waiting area make car service at Daytona Mazda a pleasant experience. From scheduling to reception to driving away, my time is respected and I am made to feel like a valued customer. More

A stunning experience from my first call, to my last couple service visits. Sales to service, without question the nest car buying experience of my life! Chris in service... Above and beyond. Amazi couple service visits. Sales to service, without question the nest car buying experience of my life! Chris in service... Above and beyond. Amazing customer care! More