Daytona Mitsubishi

Paul is a great guy. He did his best to help me out during the purchase. Unfortunately, I can’t say the same about Bob Horn. Since the beginning of the negotiations. A He did his best to help me out during the purchase. Unfortunately, I can’t say the same about Bob Horn. Since the beginning of the negotiations. After agreed with the price, he made Paul call me and ask to increase my down payment in almost $2000. We end up agreed to increase $1000 and raise the monthly lease in $10. I traveled 2h to Daytona to get the car, when I get there they ask me to increase the lease AGAIN! I said NO! They agreed. Once Bob print the lease he had already INCREASED the lease without my consent. Fortunately, I realized that before sign it. Absolutely uncomfortable situation. Very upsetting. The guy literally tried to trick me. Second problem: the car was supposed to be NEW, when I got inside it had already almost 200 miles. Something that SHOULD be informed in advance. Finally Bob Horn agreed to give me the all weather mats ($150 value), once Paul went to get it, he told him he didn’t agree with that. He lied on my face. In other words, absolutely not reliable person that doesn’t care about customer loyalty, and do everything for peanuts. Unfortunately people do everything for money and don’t care about respect and honesty. I would definitely buy a car from Paul, but not on that store. In 24 months I will be returning this car and guess what? I won’t buy again from them. Mitsubishi needs to work hard and learn from the other companies. That is why I’m 20years loyal to BMW. That never happened to me. More

My salesman, Reynaldo, I think, was very nice, but he kept handing me off to Steve for any problem or task kept handing me off to Steve for any problem or task More

This was my second time utilizing the Daytona Mitsubishi for servicing my car. Keith Graham was the employee i interacted with and he provided great customer service. for servicing my car. Keith Graham was the employee i interacted with and he provided great customer service. More

Barbara in service was excellent and made a difficult situation much better for me. Thanks Barbara! situation much better for me. Thanks Barbara! More

Brian McDonald took the time to listen to my needs of what I wanted in a vehicle.. i got everything I was looking for. what I wanted in a vehicle.. i got everything I was looking for. More

My wife was intimidated by the sales person Rolando Mayos. I drove to the dealership to discuss the situation. I was given the finance manager David Lynch. When I reported to Mr Lynch that my wife w Mayos. I drove to the dealership to discuss the situation. I was given the finance manager David Lynch. When I reported to Mr Lynch that my wife was intimidated he defended him by saying he was doing his job. Really?? The sales person job is to make potential customers feel intimidated. Unacceptable! More

Fast, efficient, and friendly! I received top of the line customer service and care during my most recent visit. I received top of the line customer service and care during my most recent visit. More

Fast, friendly, and professional as always. Got me in on time. They were also nice enough to get me back in later in the day for a tire replacement. Got me in on time. They were also nice enough to get me back in later in the day for a tire replacement. More

Al was exceptional to work. and Bob Horn was also great and explained to wife so she understood all and Bob Horn was also great and explained to wife so she understood all More