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Daytona Toyota

Daytona Beach, FL

4.6
9,130 Reviews
Daytona Toyota is family owned and operated for more than 20 years. We know it's because of you, our happy customers, that we've earned the title of "Volusia County's largest automotive retailer." At Daytona Toyota, we offer a Lifetime Non-Factory Warranty on every new vehicle purchase at no additional charge. You enjoy unlimited time, miles and piece of mind. You'll also receive Lifetime Oil Changes and Loaner Cars. Stop in today and let one of our Toyota Certified Pros or Technicians show you the Daytona Toyota difference.
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451 N Nova Road

Daytona Beach, FL

32114

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Showing 9,133 reviews

July 30, 2011

I was looking for a previously owned vehicle.. I did an online application for credit and when I was called I was given the name Craig Lattz. When I got to the dealership, I was taken to Craig.. He immedi More

by HeleneP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Craig Lattz
July 21, 2011

Their service department is THE BEST! Manny manages an outstanding staff and customers always leave happy. And Mark is an outstanding Service Adviser! Best service experience I have ever had. Jim More

by courtesy3936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny (Manager) and Mark (Service Adviser)
Aug 19, 2011 -

Daytona Toyota responded

I know Manny appreciates you calling him the BEST. We agree! We're lucky to have him on our team. Thanks for your loyalty and we'll see you in our service drive. Sincerely, Brian King GM

July 20, 2011

Monica was very friendly and professional. Tom was as well and went above & beyond to get my business that day. I bought at Daytona Toyota because I actually felt they earned my business. This was my fir More

by wtfrench
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica and Tom
Jul 21, 2011 -

Daytona Toyota responded

Congratulations on your first Toyota! We know it won't be your last! I'm happy to hear we were able to earn your business and that Tom and Monica took good care of you. We'll see you soon! Sincerely, Brian King

July 17, 2011

Craig followed up, kept his word and gave us a great deal and we were on our way back to Jacksonville within one hour. I recommend Craig to deal with anyone. More

by bobs39ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Lattz, Craig Lattz
Jul 21, 2011 -

Daytona Toyota responded

Wow! In, out and on your way in less than an hour! Who says car buying has to be long and painful? Congratulations on your purchase and thanks for your business! Sincerely, Brian King GM

July 15, 2011

This dealer had the most selection of used Toyota trucks. I spoke with Craig Lattz on line concerning used trucks. I was impressed that Craig went out in the rain to take some photos of the vehicle that I wa More

by normanb193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Lattz, Craig Lattz
Jul 21, 2011 -

Daytona Toyota responded

Thanks for making the drive to Daytona! We appreciate your business and hope you enjoy your new truck. Craig is fantastic and we're lucky to have him on our team. Straight forward and no-nonsense. Drive safely, Brian King GM

July 10, 2011

I first met Craig online from an ad placed on Kelly Blue Book. We began to correspond by e-mail and after we exchanged pics of his car and my trade-in...we began to negotiate price. After we came to a fina More

by johnoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Latte, Craig Lattz
Jul 21, 2011 -

Daytona Toyota responded

Craig and I certainly appreciate your kind words. You're right...we are lucky to have Craig on our team! He's a wonderful employee who really cares about his customers. I'm happy to hear he took such good care of you. Thanks again, Brian King, GM

July 02, 2011

An excellent experience. I, for the first time ever, purchased the car 'sight unseen,' based on how it was represented to me over the phone. It was better than I was told it would be by Craig. The proce More

by ladscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Lattz
Jul 21, 2011 -

Daytona Toyota responded

Wow! Congrats on the new car and thank you for your kind words. We want to make every car buying experience easy because we appreciate your business. We look forward to seeing you in our customer lounge. Best, Brian King

July 02, 2011

4th vehicle I bought from this dealer. Incredibly easy experience. Met my initial offer. No surprises. Handled 90% of transaction over phone/e-mail. Monica Lewis was an outstanding sales person. Even reco More

by zevon2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Monica Lewis
Jul 21, 2011 -

Daytona Toyota responded

I LOVE hearing that you've purchased your 4th car from us! We know you have a choice when it comes to car buying and sincerely appreciate you choosing us. It doesn't get much better than Monica. Looking forward to helping you with your 5th purchase! :) Brian King, GM

June 29, 2011

Monica is Great NO Pressure over the phone dealing was a Monica is Great NO Pressure over the phone dealing was a big help with me being over an hour away..Thank you for that...A little disappointed the More

by nmorison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Lewis
Jul 21, 2011 -

Daytona Toyota responded

Congrats on the new car and sorry about the battery. Hopefully, you're still enjoying it. We appreciate you making the drive to Daytona and I'm happy Monica took good care of you. She's the best! Sincerely, Brian King GM

June 21, 2011

The primary salesman(Craig Latz) was very professional and kind, however I had to "deal" with a different person when it came to the final price, which I find annoying. Before driving over an hour to get More

by crabshack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Laatz, Craig Lattz
Jun 24, 2011 -

Daytona Toyota responded

I'm disappointed to hear you felt "shafted" during your purchase. It's difficult to do blind appraisals and we typically try to stay away from them for this very reason - you might be disappointed when your vehicle isn't worth the amount quoted over the phone. Regarding a dealer fee, every dealership in Central and North Florida charges one. Certainly this doesn't make it easier to pay, but it's also not negotiable. Legally, we can't charge one customer a dealer fee and not charge another. I hope you continue to enjoy your new vehicle. If you'd like to discuss your purchase experience further, please don't hesitate to contact me at 386-255-7475. Sincerely, Brian King GM

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