Daytona Toyota

Wont shop here again. I was recently looking to buy a car at Daytona Toyota, as I have multiple times in the past. I purchased my first car there; my mother and brother bou I was recently looking to buy a car at Daytona Toyota, as I have multiple times in the past. I purchased my first car there; my mother and brother bought cars here over the years as well. We have previously received great customer service. However, this time, I had a disheartening, frustrating, confusing, and exhausting experience. Amongst other things, my time was wasted and I was lied to. My money and fuel were wasted on multiple trips to the dealership, which were made under false pretenses. I was called and solicited several times to come down and look at vehicles, but was mislead about what they had for me to see... even though I was very specific about what I wanted. The vehicles they had to show me were pitched as meeting my criteria, but we're not exactly what I told them I wanted. Regardless, I took a look on my third trip and decided to settle on a slightly different model. I was working out an agreement with the sales manager, Danny. It was getting late in the evening as we got close to a deal, but I decided to sleep on it. He convinced me to put down a "deposit" in order to keep the agreement of the deal before I left. The following day, I went back down to the dealership to complete the deal only to find out that THEY ALTERED THE AGREEMENT and took off things they had promised me before the deposit. Again, they used high pressure sales tactics and took money from me to secure a deal, then changed the deal right before purchase. My family and I will never purchase another car here. We will also let everyone we know how we were treated on multiple social media platforms so that this doesn't happen again. More

Disappointed We have been using this service center for over 10 years-always have done a good job-checked our records and knew when services were needed. I was di We have been using this service center for over 10 years-always have done a good job-checked our records and knew when services were needed. I was disappointed because our past record was not checked and they replaced my spark plugs that had just been replaced when my car needed service in Asheville, NC. I was not ready to spend another $300 on my car-wanted to put the money into new tires. It seemed like the garage in NC knew what had been done to my car in the past-what happened at Daytona Toyota??? More

By far the easiest and surprisingly fun time purchasing my new Toyota RAV4. Richie made the process smooth and stress free. All of the staff was super friendly and informative. Love my new RAV4, Thank You my new Toyota RAV4. Richie made the process smooth and stress free. All of the staff was super friendly and informative. Love my new RAV4, Thank You DAYTONA Toyota! More

Quality service. Professional service reps CIO was great. She explained the inspection that was done for the 100000 service for my Sienna. Reviewed all work that was recommended and ultimately CIO was great. She explained the inspection that was done for the 100000 service for my Sienna. Reviewed all work that was recommended and ultimately performed. More

It was a great experience. The team got the work done as fast as they could. They took my appointment on time and I didn’t have to wait too long. The team got the work done as fast as they could. They took my appointment on time and I didn’t have to wait too long. More

What I expect to receive for service This dealership is what I expect to receive in the way of service. No unnecessary waiting times and courteous and knowledgeable staff. Nice waiting ar This dealership is what I expect to receive in the way of service. No unnecessary waiting times and courteous and knowledgeable staff. Nice waiting area. More

Always satisfied Everybody there is friendly and professional. They are patient and willing to explain everything. They meet their appointments on time and get them re Everybody there is friendly and professional. They are patient and willing to explain everything. They meet their appointments on time and get them ready in short order. More

Wonderful Because I was here a month ago and I really didn’t get good service with the other guy at all. I feel he was more of just trying to sell a car then tr Because I was here a month ago and I really didn’t get good service with the other guy at all. I feel he was more of just trying to sell a car then trying to help me get into a car I really could afford. But Kendrick Roberson was a great guy. His hospitality and all. He stood by my side all the way regardless of the back and forth negotiating More

Great service The service department is honest, thorough, and very friendly. Reasonably priced, fast, dine on time and in budget. Can’t say enough good things about The service department is honest, thorough, and very friendly. Reasonably priced, fast, dine on time and in budget. Can’t say enough good things about them. More

Problem solved but it should not have taken so long my hatchback would not open on my 2019 Toyota 86. It took two trips, the second one lasting an hour and a half, to figure out that the opening system my hatchback would not open on my 2019 Toyota 86. It took two trips, the second one lasting an hour and a half, to figure out that the opening system was turned off.There is a key inside my key fob it could’ve opened the hatchback , and there is an on/off button in the back of the car. However, the problem is solved, and the people are very nice. Plus, there’s food while you wait! More