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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,557 Reviews

6,557 Reviews of Daytona Toyota - Service Center

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April 07, 2024

I was well taken care of by James in the service dept. very thorough and knowledgeable. There was no high pressure up sell. Thank you James. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James kowalak
Apr 09, 2024 -

Daytona Toyota responded

Thank you for sharing your positive experience with James in our service department! We're thrilled to hear that you received thorough and knowledgeable service without any pressure to upsell. We appreciate your feedback and look forward to serving you again in the future.

April 07, 2024

Great service, the service was done quick and was updated on the car. Awesome Karen is great More

by rose14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Apr 09, 2024 -

Daytona Toyota responded

Thank you for your kind words! We're delighted to hear that you had a great experience with our service team, especially with Karen. We appreciate your feedback and look forward to serving you again in the future!

April 07, 2024

Always friendly. They are not pushy trying to get you to buy things. Always very pleasant on the phone. More

by jackiepurvis321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Daytona Toyota responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Our team strives to provide exceptional service without pressure, and we're always here to assist you.

April 06, 2024

I have always been very happy with the service but this time I waited a long time. I arrived at 1:15 didn’t leave until 4:30. But, I did get a discount for waiting. More

by mlleras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Daytona Toyota responded

Thank you for your feedback. We apologize for the longer-than-usual wait time during your recent visit. We appreciate your patience and loyalty, and we're glad we could offer you a discount for the inconvenience. We'll strive to improve our efficiency to ensure a smoother experience next time.

April 06, 2024

Emily Melanson is always pleasant, courteous and professional. Service recommendations are always explained and prioritized. More

by gfschadel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Daytona Toyota responded

Thank you so much, Emily! We appreciate your kind words and are thrilled to hear about your positive experiences with our team. We look forward to serving you again in the future!

April 06, 2024

She is awesome has great customer service skills and keeps you informed of the service being performed, as well as what’s actually needed at that time! More

by preach79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Daytona Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Providing excellent customer service and keeping our customers informed are top priorities for us. We appreciate your feedback!

April 05, 2024

John and Daytona Toyota are always efficient, professional, and my go to for service I will always choose Daytona Toyota More

by keyskellyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
Apr 09, 2024 -

Daytona Toyota responded

Thank you so much, John! We greatly appreciate your continued support and trust in our services. Looking forward to serving you again soon at Daytona Toyota!

April 05, 2024

Prompt and professional Steve was very precise in telling me what needed to be done with my car. More

by clp0k93
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
Apr 09, 2024 -

Daytona Toyota responded

Thank you for your kind words! We're glad Steve could provide you with precise guidance for your car. We appreciate your trust in us and look forward to assisting you again in the future.

April 04, 2024

Emily's customer service is always excellent. She resolved a Toyota Maintenance Agreement issue in my favor yesterday, which I very much appreciated. More

by vbfvbf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear that Emily provided excellent customer service and resolved your Toyota Maintenance Agreement concern. We appreciate your support and look forward to serving you again in the future!

April 03, 2024

Was great experience fast friendly easy to talk to! Great!!!! Would recommend Toyota for sure More

by mermail644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris was in charge. He was great.
Apr 04, 2024 -

Daytona Toyota responded

Thank you for choosing us for your car-buying experience! We're delighted to hear that you found our service fast, friendly, and easy. We appreciate your recommendation and look forward to serving you again in the future!

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