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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,503 Reviews
Call Service Center (888) 512-4787

6,503 Reviews of Daytona Toyota - Service Center

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December 28, 2023

Excellent service. John Murray made sure to pursue our auto warranty provider until they got it right. More

by OEMRYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Daytona Toyota responded

Thank you for sharing your positive experience with John Murray! We're delighted to hear about the excellent service you received. If you ever have further needs or questions, feel free to reach out. Safe travels!

December 26, 2023

Exceptional customer service. Informative and friendly. I am an existing customer and will recommend Daytona Toyota to my friends! More

by HEIDI.AZARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrei Thacker
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Dec 26, 2023 -

Daytona Toyota responded

Thank you for your positive feedback! We're delighted to hear that you received exceptional customer service that was informative and friendly. Your recommendation means a lot to us, and we appreciate your loyalty as an existing customer. We look forward to serving you and your friends in the future!

December 26, 2023

I would like to say thank you to all the people in the body shop that helped with the repair of our 4 Runner. Rose thanks for all the help!! AAA+++ More

by BACHMANS2360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
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Dec 26, 2023 -

Daytona Toyota responded

Thank you for expressing your gratitude! We're thrilled to hear that the people in the body shop, especially Rose, were able to assist with the repair of your 4Runner. Your positive feedback is truly appreciated. Safe travels in your repaired 4 Runner!

December 25, 2023

Fast service and technician kept their word on contacting me. The technicians covered each others customers because they were short staffed on Christmas Eve, but it worked out. More

by jamesburesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Daytona Toyota responded

We're pleased to hear that you received fast service and that the technician kept their word on contacting you. It's great to know that the team worked together effectively, covering each other's customers even in light of being short-staffed on Christmas Eve. Thank you for choosing us, and safe travels!

December 25, 2023

Service advisor Jon Maxey and Parts Department fantastic for continuous communication. Part needed to go out for repair with independent vendor. Car in on Nov 10th and not back until Dec 23rd. Given a l More

by williamsfulton115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Maxey
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Dec 26, 2023 -

Daytona Toyota responded

We appreciate your feedback and understand the frustration with the extended repair time. While we're glad we could provide a loaner car, we apologize for any inconvenience caused by the delay from the independent vendor. Your comments are valuable, and we will review the situation to improve our communication and minimize delays in the future.

December 24, 2023

Friendly, fair, expedient and thorough. Thank you for squeezing me in to your busy holiday schedule More

by WINGNIT737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady
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Dec 26, 2023 -

Daytona Toyota responded

You're very welcome! We're thrilled to hear that you had a friendly, fair, expedient, and thorough experience with us. Thank you for your kind words, and we're glad we could accommodate you during the busy holiday schedule.

December 24, 2023

Awesome service on my vehicle. They completed less than 1 hour and where very efficient More

by armelleavallejos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
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Dec 26, 2023 -

Daytona Toyota responded

We're thrilled to hear that you had awesome service on your vehicle and that it was completed in less than an hour with great efficiency! Thank you for choosing us!

December 24, 2023

Made an appointment on line. When I showed up I was not listed. The service mad said "sometimes on-line appointments do not take. That is unacceptable! If they do not take... More

by parmy0
Recommend Dealer
Yes
Employees Worked With
not sure
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Dec 26, 2023 -

Daytona Toyota responded

I apologize for the inconvenience you experienced with the online appointment system. Your feedback is valuable, and I understand the frustration this situation may have caused. We take your comments seriously and will work to address and improve the online appointment process to prevent such occurrences in the future. Thank you for bringing this to our attention.

December 23, 2023

Steve was a great help. I really appreciate his expertise and assistance. I will be back and ask for him. More

by HunsakerLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Daytona Toyota responded

We're delighted to hear that Steve provided you with great help and expertise! Thank you for sharing your positive experience, and we appreciate your kind words. Your satisfaction is important to us, and we're here to assist you in any way we can!

December 23, 2023

Emily is an amazing service advisor! She takes time to make sure your car is being serviced correctly. In addition, she keeps you updated… I highly recommend Emily! More

by debbietreur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Daytona Toyota responded

Thank you for your wonderful feedback about Emily! We're thrilled to hear that she provided you with amazing service and took the time to ensure your car was serviced correctly. It's great that she kept you updated throughout the process. We appreciate your recommendation, and if there's anything more we can do for you or if you have any specific comments to share, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you again!

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