6,498 Reviews of Daytona Toyota - Service Center
Steve Robinson is a very helpful service representative. He doesn't try to push products at you and understands the some time the customer must prioritize work that needs to be done He doesn't try to push products at you and understands the some time the customer must prioritize work that needs to be done More
Although it requires some travel, I always enjoy bringing my vehicle into Daytona Toyota for service. Great town, great dealership, spectacular staff. Thank you for the great job you do! my vehicle into Daytona Toyota for service. Great town, great dealership, spectacular staff. Thank you for the great job you do! More
Person very rude, and condescending, would not acknowledge us when we first went to desk. I was with my sister and he treated us both the same way. He also told her to stop talking at one point. H acknowledge us when we first went to desk. I was with my sister and he treated us both the same way. He also told her to stop talking at one point. He tried to say we had never been there, then he found account. He proceeded to say battery was out of warranty by 8 years when in fact it was seven, very argumentative, wanted to be right. No regard for customer. When it was near the end and I saw the car was now in parking space I went in to desk to ask if it was done. His response was "I guess you are like the people who can't wait for their food at a restaurant and have to get harrassing the counter people" I WILL NEVER work with him again. I do not think he has customer and people skills. When you are in those positions, you have to know how to read people, and respond properly. Every case and person is different. Very disappointed and both my sister and my son asked me why I did not go to the General Manager.....I wish I had and I still plan to make a phone call. No one should be treated like that. More
Very pleased with the services provided by Daytona Toyota. The service advisor was very helpful with providing me information about my vehicle so that I can make an informed decision to keep my vehicl Toyota. The service advisor was very helpful with providing me information about my vehicle so that I can make an informed decision to keep my vehicle working properly! More
Service was great. Steve is always polite and friendly. Went in for oil change and rotated tires. Steve is always polite and friendly. Went in for oil change and rotated tires. More
very difficult to make appointments online. Service agent that 8 had seemed as if he didn’t want to be there. The amount of time at the dealership was about the normal time I spend there for m Service agent that 8 had seemed as if he didn’t want to be there. The amount of time at the dealership was about the normal time I spend there for my service More
Great service! Would definitely recommend! We had to get new brakes and it was done efficiently and expeditiously! Would definitely recommend! We had to get new brakes and it was done efficiently and expeditiously! More
Awesome place. Great customers service. Fast and reliable. I have been a customer for years and are always great. Great customers service. Fast and reliable. I have been a customer for years and are always great. More
Not so nice customer service. They took forever for a battery swap and all I wanted was a battery and would have done it myself. The advisor was kind of a jerk and nice at the sam They took forever for a battery swap and all I wanted was a battery and would have done it myself. The advisor was kind of a jerk and nice at the same time, very weird. More