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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,498 Reviews

6,498 Reviews of Daytona Toyota - Service Center

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December 10, 2023

Steve Robinson is a very helpful service representative. He doesn't try to push products at you and understands the some time the customer must prioritize work that needs to be done More

by renie567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Daytona Toyota responded

Thank you so much for your kind words, Steve Robinson truly values your priorities and is dedicated to providing helpful service without pressure. We appreciate your trust in our dealership!

December 09, 2023

Although it requires some travel, I always enjoy bringing my vehicle into Daytona Toyota for service. Great town, great dealership, spectacular staff. Thank you for the great job you do! More

by westelli140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Dec 12, 2023 -

Daytona Toyota responded

Thank you so much for your kind words! We're thrilled to hear you enjoy visiting our dealership for service. Safe travels, and we look forward to serving you again in the future!

December 09, 2023

Person very rude, and condescending, would not acknowledge us when we first went to desk. I was with my sister and he treated us both the same way. He also told her to stop talking at one point. H More

by VLGUIAB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Daytona Toyota responded

We sincerely apologize for the experience you had at our dealership. Your feedback is important to us, and we're committed to addressing these concerns to improve our customer service. Please feel free to contact Jeff Ruda at 386-291-4923 to discuss this matter further.

December 09, 2023

Great service people and pretty fast for being so extremely busy!!!! I come here for oil changes More

by MELMAIOLO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see the name
Dec 12, 2023 -

Daytona Toyota responded

Thank you for choosing our dealership for your oil changes! We're delighted to hear you had a positive experience with our service team. Your satisfaction is our priority, and we look forward to serving you again.

December 09, 2023

Very pleased with the services provided by Daytona Toyota. The service advisor was very helpful with providing me information about my vehicle so that I can make an informed decision to keep my vehicl More

by djdixon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Daytona Toyota responded

Thank you for your kind words! We're delighted to hear about your positive experience with our service advisor. If you have any more questions or need assistance in the future, feel free to reach out. Safe travels!

December 08, 2023

Service was great. Steve is always polite and friendly. Went in for oil change and rotated tires. More

by SHAKEBROWN1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Daytona Toyota responded

Thank you for choosing our dealership for your service needs! We're delighted to hear that Steve provided you with great service. We appreciate your trust in us and look forward to serving you again in the future.

December 08, 2023

very difficult to make appointments online. Service agent that 8 had seemed as if he didn’t want to be there. The amount of time at the dealership was about the normal time I spend there for m More

by dennisdivittorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023 -

Daytona Toyota responded

Thank you for sharing your feedback. We apologize for any inconvenience with online appointments and any perception of our service agent's demeanor. We appreciate your input as we strive to continually improve our customer experience.

December 08, 2023

Great service! Would definitely recommend! We had to get new brakes and it was done efficiently and expeditiously! More

by williexanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Daytona Toyota responded

Thank you for choosing us! We're thrilled to hear you had a positive experience with our service team. We appreciate your recommendation and look forward to serving you again in the future.

December 07, 2023

Awesome place. Great customers service. Fast and reliable. I have been a customer for years and are always great. More

by SISIRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Daytona Toyota responded

Thank you so much for your loyal patronage! We're thrilled to hear about your positive experiences with our customer service and appreciate your trust in us over the years. Looking forward to serving you for many more!

December 07, 2023

Not so nice customer service. They took forever for a battery swap and all I wanted was a battery and would have done it myself. The advisor was kind of a jerk and nice at the sam More

by STEVENHOXWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Maxey
Dec 12, 2023 -

Daytona Toyota responded

Steven, we're sorry to hear that you had a negative experience with our service team. To discuss your experience please reach out to our service manager, Aaron Garcia, at 386-255-7475 ext. 1702

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