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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,503 Reviews

6,503 Reviews of Daytona Toyota - Service Center

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September 16, 2022

I have been bringing my 4 Runner to this dealership since I bought it. Service has always been outstanding. More

by RHUNSICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Daytona Toyota responded

We love hearing from our returning customers, and we appreciate you taking the time to leave us this 5-star review. Until next time, take care!

September 15, 2022

I tried to make an appointment at Toyota in Daytona on two separate occasions online. The first time I called to confirm they said they didn’t have an appointment for me. I decided to give them a second c More

by terrycallahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Daytona Toyota responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences, and it's great to hear that John did just that. See you next time, Terry!

September 15, 2022

Great service for my battery warranty and coming in without an appointment Karen Shank is wonderful always pleasant and truly is striving for customer service More

by rrcjch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Sep 15, 2022 -

Daytona Toyota responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

September 15, 2022

My service tech, Thomas was helpful, polite and answered all my questions. He apologized for the extended to register due computer issues.. More

by wilsondc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Daytona Toyota responded

Your wonderful feedback and rating mean a lot to us, and we look forward to your next visit! Take care!

September 15, 2022

Fast service on first visit. Friendly service advisor. In and out in less time than quoted. More

by Edtobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
Sep 16, 2022 -

Daytona Toyota responded

We're happy to hear you had a pleasant and efficient service experience at Daytona Toyota!

September 15, 2022

My visit was to the collision department as a piece of “wheel well” had fallen off. Both the parts department as well as the collision department folks were stellar in resolving this problem More

by carlosberger560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Arford
Sep 16, 2022 -

Daytona Toyota responded

Thank you for the kind words and 5-star rating, Carlos! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

September 14, 2022

The oil filter was never changed you have to remove the skid plate to get to the filter and the skid plate was still covered in dirt with no sign of finger prints on it or on the filter housing. The oil ap More

by terryhunting
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James Brady
Sep 14, 2022 -

Daytona Toyota responded

Hi Terry, thank you for reaching out. It is disappointing to read about your negative experience and we would appreciate the opportunity to address your concerns. If you’re willing, please call me at 386-255-7475 ext. 1702. Thank you very much and I look forward to speaking with you. - Service Manager, Aaron Garcia

September 14, 2022

Rad was very helpful in all ways, including an explanation of recommendations for work to be done and the cost. The time taken for the work to be done was even shorter than he anticipated. He al More

by anne0415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rad (I don't know his full name)
Sep 14, 2022 -

Daytona Toyota responded

We're so thrilled to hear that our team could provide top-notch, efficient service! Thanks for choosing Daytona Toyota, Anne!

September 14, 2022

Service specialist John got our car in and out within 35 minutes. He communicated via text to keep us informed of progress. More

by loxford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Daytona Toyota responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Daytona Toyota and for sharing your recommendation of our work. See you next time!

September 14, 2022

Staff are Always friendly and attentive. The waiting room is clean and has the updated service board. Price seems competitive with other dealerships More

by STUBBORNLADY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Daytona Toyota responded

Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating.

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