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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,519 Reviews

6,519 Reviews of Daytona Toyota - Service Center

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September 16, 2021

Not the experience I was promised when buying my new Highlander! Your staff could be friendlier and more welcoming. More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Daytona Toyota responded

Hi Tina, we appreciate the positive rating and congrats on your new Highlander! We'd love to hear more about your visit so that we can continue to improve our service!

September 15, 2021

This is the worst experience I’ve had a customer of over 30’years. I miss my old advisors, This time around I felt as if my time was not valuable nor a. Concern to anyone there, I felt as if no one More

by DrakakisNick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Otero
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Daytona Toyota responded

Hello. Thank you for taking the time to share your recent experience, we are disappointed that it did not live up to your previous experiences. We are always open to and appreciative of feedback so that we can continue to improve services. If you are willing, please call our Service Manager, Aaron Garcia at 386-255-7573 to discuss. Thank you.

September 15, 2021

Fast and courteous service. The car was taken at the scheduled time for the appointment and I was out much faster than expected. More

by KELLY.MURRAY192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
Sep 16, 2021 -

Daytona Toyota responded

Hi Kelly, thanks for the 5-star rating and review!

September 15, 2021

Service was done very quickly-within 45 minutes of dropping off my car, workers showed great communication. More

by Caitlyn Bryer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, Caitlyn, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

September 14, 2021

Went in for service was quoted 1900 to fix air, got someone else paid $133 More

by OLGAHAIR_SALON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Lee
Sep 15, 2021 -

Daytona Toyota responded

Hello. We would like to learn more about your experience and why you feel this way about Daytona Toyota. Please feel free to reach out to Service Manager, Aaron Garcia at 386-255-7573. Thank you.

September 13, 2021

Service experience is always excellent. Now on my second Tacoma from Daytona and very satisfied. Kelly Jorna, Asst Service Manager, was absolutely outstanding to work with! More

by PETE31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Jordan
Sep 13, 2021 -

Daytona Toyota responded

Hi Pete, we are so pleased to hear you had an excellent experience with Kelly. We appreciate the amazing rating and we hope to see you again.

September 13, 2021

They suck very unprofessional will never use them again sorry I use them altogether....very sorry More

by WSBLOXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Lee
Sep 15, 2021 -

Daytona Toyota responded

Hello. We are very disappointed to hear this feedback on our team and would like to learn more about your experience. If you are willing, please call our Service Manager, Aaron Garcia at 386-255-7573 to discuss. Thank you.

September 12, 2021

Always ready to receive me when I arrive. Very thorough and professional service. I've bought 4 cars from Daytona Toyota and plan to buy from you again. No reason to change More

by MPDELEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Sep 13, 2021 -

Daytona Toyota responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

September 12, 2021

Very quick and courteous. I forgot what time my appointment was and ended up showing up early. They got me in and out within 45 minutes. Emily was very nice and friendly. More

by AthenaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, Athena! If you need anything else, please don't hesitate to reach out to us!

September 12, 2021

It was Saturday afternoon and I had a problem with my key fob. I met Thomas at Station 8 and he was very professional and thorough. Got me in and out and at a very reasonable expense for a weekend problem ca More

by prestonwatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember the technician
Sep 12, 2021 -

prestonwatts responded

True statement and I stand by my words

Sep 12, 2021 -

prestonwatts responded

True statement and I stand by my words

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