Daytona Toyota - Service Center

I've always had the best experience at Daytona Toyota & Karen Shank is phenomenal. She takes care of my car needs like a friend or family member would, with care & patience. She should get a $30,000 raise Karen Shank is phenomenal. She takes care of my car needs like a friend or family member would, with care & patience. She should get a $30,000 raise & be the Training Manager for the entire State of Florida. More

I couldn't ask for a better service center. My new counselor was very helpful and cordial. I will definitely continue to use this service center and dealership in the future. counselor was very helpful and cordial. I will definitely continue to use this service center and dealership in the future. More

Everyone was very accommodating and friendly. Especially Thomas, and the two different drivers that took us to a restaurant for lunch and then back to the dealership again. Thomas, and the two different drivers that took us to a restaurant for lunch and then back to the dealership again. More

Very courteous competent kind customer customer responsive dealership Third car IHAVE purchased from Daytona Toyota and I have always been satisfied with their operations Toyota should be p responsive dealership Third car IHAVE purchased from Daytona Toyota and I have always been satisfied with their operations Toyota should be proud More

Better customer service than I expected. John was knowledgeable serviced my Yaris as I requested and he’s getting my out of stock tires in by Monday. Great job John. knowledgeable serviced my Yaris as I requested and he’s getting my out of stock tires in by Monday. Great job John. More

Very hard sell. Rude. Incorrect information on paperwork-recommendations stated that were made which were not. My brakes were checked at my last service-at my request. I was told they were fine. N paperwork-recommendations stated that were made which were not. My brakes were checked at my last service-at my request. I was told they were fine. Nothing was said about them but on the paperwork it states “immediate attention”. I have owned several Toyota’s, this will be my last. More

Lack of response post service regarding lost key. Attempted contact six different times via phone email, direct calling service department. Received one call back. Minimal attempt to resolve issue o Attempted contact six different times via phone email, direct calling service department. Received one call back. Minimal attempt to resolve issue or provide customer satisfaction regarding replacing lost key / fob. More

Everything was done efficiently and courteously. Emily did a great job communicating with us and taking care of any problem that arose and she was super- nice. did a great job communicating with us and taking care of any problem that arose and she was super- nice. More

Karen is always serving the customer. She went out of her way to be sure I got my new tires and service in a timely manner. way to be sure I got my new tires and service in a timely manner. More

The staff in the service area were friendly and worked well as a team. The drop off and pick up processes were easy. They knew what I was there for and made everything flow smoothly. well as a team. The drop off and pick up processes were easy. They knew what I was there for and made everything flow smoothly. More