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DeFelice Auto of Pt. Pleasant
Point Pleasant Boro, NJ
68 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 68 reviews
November 14, 2023
My husband and I purchased 3 vehicles over the years with Defelice. There is something to say about doing business with a family owned company. You’re treated with warmth, integrity, honesty and you do mat Defelice. There is something to say about doing business with a family owned company. You’re treated with warmth, integrity, honesty and you do matter to them!! They stand behind the cars they sell you!! They make buying a car very simple. They do all the work for you without it being a stressful situation. I highly recommend their dealership and they auto repair as well. You will not be disappointed. More
by Tthompson0792
Employees Worked With
All employees
Helpful October 26, 2023
I purchased a 2014 GMC sierra truck I found on trucar from DeFelice in July. I was looking for just the truck that they were advertising in NJ, a regular cab with an 8’ bed 4x4, but I am in Colorado an from DeFelice in July. I was looking for just the truck that they were advertising in NJ, a regular cab with an 8’ bed 4x4, but I am in Colorado and couldn’t look at it in person. I called the dealer to ask a few questions as the pictures were low resolution on the website. I specifically asked Mark about rust and was told that there was only surface rust on the underside so I made the deal. When the truck was delivered I was at work when the delivery driver called with no warning and they dropped it off in my driveway. When I got home I found my truck was not as described as it had quite a bit of rust bubbling through from the back. See attached pictures. I called Mark right away he said that it was not that much rust. after a few more calls they told me they would split the cost of repairs with me which I agreed to. After waiting for weeks nobody contacted me so I got an estimate for just fixing the bed problems and sent it to Mark to which he told me he could have it fixed for way less and that was the last I have heard from them. I’m kind of stuck with a rusted out truck that isn’t worth what I paid and will be impossible to sell in Colorado. Would not recommend them but use caution if you deal with DeFelice if you can’t look in person. More
by trailmaster69
Employees Worked With
Mark
July 14, 2023
Fantastic service. Very helpful getting me in quickly when I lost air conditioning in my vehicle during very hot days! Completed the repair the same day while having to Very helpful getting me in quickly when I lost air conditioning in my vehicle during very hot days! Completed the repair the same day while having to get parts as well. Thanks to Tim. More
by Jennifer
Employees Worked With
Tim
June 07, 2023
Tienen buen servicio y experiencia gracias estamos agradecido por todo y lo mejor un buen trato espero que siempre sea así y de paso un saludo a todos les recomiendo este lugar y verán que así es buen agradecido por todo y lo mejor un buen trato espero que siempre sea así y de paso un saludo a todos les recomiendo este lugar y verán que así es bueno por el momento gracias y sigan adelante bendiciones chao ✌🏻 More
by Angel
Employees Worked With
Joe
June 02, 2023
Thank you for taken care of my truck and taking a full interest in explaining the work being done!!I would highly recommend your service and dealer ship.. interest in explaining the work being done!!I would highly recommend your service and dealer ship.. More
by ainsano66
Employees Worked With
Tim,Joe,Ed.
May 19, 2023
We bought 3 vehicles from Defelice and were satisfied with the service and integrity we received. Trust and recommend them highly. with the service and integrity we received. Trust and recommend them highly. More
by Teresa and Gary Thompson
Employees Worked With
All employees where great!!
April 27, 2023
Issue with transmission leaking, 4x4 not engaging, and front springs broken. Dealer promptly and satisfactorily and reasonably repaired or replaced all. front springs broken. Dealer promptly and satisfactorily and reasonably repaired or replaced all. More
by Rich
Employees Worked With
Michael
April 18, 2023
I had a great experience with Mark! He was so friendly and knowledgeable and really made the buying process quick and easy. Everyone at the dealership was also very friendly and accommo He was so friendly and knowledgeable and really made the buying process quick and easy. Everyone at the dealership was also very friendly and accommodating, which led me to get a service plan with them in addition to my new car. More
by Christian E Werkmeister
Employees Worked With
Mark
