DeLacy Ford

I was a week early I scheduled my appt for Friday - but was really 7/31 instead of 7/24 - my bad. They were able to fix it anyway and did a great job! I live in Akron I scheduled my appt for Friday - but was really 7/31 instead of 7/24 - my bad. They were able to fix it anyway and did a great job! I live in Akron and it's a distance to DeLacy - but it is work the trip. More

Test drive to Purchase Went into to test drive and leased an Explorer. Delivery date next day. Salesperson was helpful and friendly. Easiest car buying I ever experienced. Went into to test drive and leased an Explorer. Delivery date next day. Salesperson was helpful and friendly. Easiest car buying I ever experienced. Thanks DeLacy Ford !! More

Car buying made easy The experience of buying a new car was made easy & pleasant with DeLacy Ford. Salesperson was helpful & courteous. Easiest car buying experience I've The experience of buying a new car was made easy & pleasant with DeLacy Ford. Salesperson was helpful & courteous. Easiest car buying experience I've ever had. More

service for escape Service is great every time.Never have a problem getting the car in to be looked at. JOE DERASKI should be COMMENDED !!! Will always bring my cars th Service is great every time.Never have a problem getting the car in to be looked at. JOE DERASKI should be COMMENDED !!! Will always bring my cars there for service. More

fixed window that would not go up. I called the dealer repair shop as soon as I found out my window was not working. They said to bring the car right in and they would try to fit it in I called the dealer repair shop as soon as I found out my window was not working. They said to bring the car right in and they would try to fit it in for repair. They had the car most of the day but were finally able to fix it. They seemed quite honest about trying to figure out what went on with the window and the difficulty in fixing it. More

Great Experience Service is always professional, courteous and friendly. My experience is always good. Any everything is done in a timely and efficient manner. I nev Service is always professional, courteous and friendly. My experience is always good. Any everything is done in a timely and efficient manner. I never have any complaints. More

Friendly, fast service everytime Service is great every time. Friendly staff. Helpful, quick, and not pushy about add ons. Their new lounge area looks great too. I will definite Service is great every time. Friendly staff. Helpful, quick, and not pushy about add ons. Their new lounge area looks great too. I will definitely continue doing business with DeLacy and recommend them. More

6 stars If I could give an extra star I would. A very Awesome experience at Delacy and they and their service department are very highly recommended. If I could give an extra star I would. A very Awesome experience at Delacy and they and their service department are very highly recommended. More

Factory Recall Since I live alone, of course I wasn't happy to receive a recall in the mail about seven weeks after purchasing my new car. I was very pleased with t Since I live alone, of course I wasn't happy to receive a recall in the mail about seven weeks after purchasing my new car. I was very pleased with the shuttle service since the process was going to take at least a half day. Of course hoping there won't be more of these, but the folks at DeLacy were pleasant and all went well. More

Recall service This was my first experience with recall service at the dealership although I've had all routine service done there. As with routine service work I wa This was my first experience with recall service at the dealership although I've had all routine service done there. As with routine service work I was able to schedule the recall work at a convenient time, the service desk personnel were courteous and friendly, the customer lounge was clean and comfortable, and the recall work was done quickly. More