DeLand Chrysler Jeep Dodge Ram

From the moment I scheduled an appointment, it all went downhill. I stepped in to the dealership and was immediately passed off to a sub-par sales person. The sales person had no knowledge of the vehicle a downhill. I stepped in to the dealership and was immediately passed off to a sub-par sales person. The sales person had no knowledge of the vehicle and operated at a very low rate of speed. I had already done my research so I continued with the purchase. They sold me on a dealership package which is worthless, there is no such thing as lifetime oil changes. All they do is give you a $30 discount. On top of that when I scheduled to get a bedliner and oil change, the service person called in sick the next day and told no one about my appointment (their excuse is that that employee no longer works for them). The following day (day 2) I show up to pick up my truck and no one can find my keys. It is apparent that the sales department in the service department never talk to each other. This was stated to me by multiple employees. Upon walking out to my truck I found dirt in the floor mats in a hairline scratch on my tailgate. I will never utilize this dealership again, it was a waste of time. When I called to get a refund for my dealership package, the sales manager tried to feed me a load of sales jargon. I told him I got nothing out of this process, but if he would talk to his employees and get everyone on the same sheet of music, maybe they could get something from my disaster. Never use this dealership. More

Mark Grant was very helpful & kind. Helped make sure I knew where everything was for future service needs & made sure my new vehicle was clean & had a full tank. Even hooked me up with Helped make sure I knew where everything was for future service needs & made sure my new vehicle was clean & had a full tank. Even hooked me up with a free Mopar hat, 10/10 would recommend. More

A no pressure dealership, very refreshing. Chad my salesman was attentive and took great care to help me find the best vehicle for my needs. Chad my salesman was attentive and took great care to help me find the best vehicle for my needs. More

Mj made the process easy and was great to work with. i will recommend him and the dealership. i will recommend him and the dealership. More

I have bought 6 cars from them. They are very professional and have great customer service! I highly recommend them. They are very professional and have great customer service! I highly recommend them. More

Very pleasant employees and efficient no hassle straight to business. I told them what I wanted and they delivered to business. I told them what I wanted and they delivered More

MJ was great along with Carlos in the finance department. Great team to deal with. Great team to deal with. More

This was one of the best car buying experiences I’ve ever had. Evan is an incredibly dedicated and genuine sales associate and he made everything easy for me. Juan was also great in the finance department. had. Evan is an incredibly dedicated and genuine sales associate and he made everything easy for me. Juan was also great in the finance department. I will definitely be back for future purchases! More

CHAD WAS REALLY HELPFUL THE WHOLE TIME. I CAME IN WITH A FLYER FOR A PRIZE. CHAD ASK ME QUESTIONS AND AFTER TAKING TIME TO LISTEN. I WAS ABLE TO RATIONALIZE GETING A BRAND NEW CHARGER! I CAME IN WITH A FLYER FOR A PRIZE. CHAD ASK ME QUESTIONS AND AFTER TAKING TIME TO LISTEN. I WAS ABLE TO RATIONALIZE GETING A BRAND NEW CHARGER! More

Brabant was incredibly helpful and responsive. I was able to find the exact vehicle I had been looking for. I'm very satisfied with the salesmanship. I look forward to the continuing customer se I was able to find the exact vehicle I had been looking for. I'm very satisfied with the salesmanship. I look forward to the continuing customer service. More