
DeLand Chrysler Jeep Dodge Ram
DeLand, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 1,754 reviews
Austin was very helpful through the whole process as he was the salesman who helped us to order our vehicle and by the time it arrived he was the Finance manager. Wade Joseph was the sales person who handl was the salesman who helped us to order our vehicle and by the time it arrived he was the Finance manager. Wade Joseph was the sales person who handled the delivery process and was very helpful. He introduced me to Parts Manager and Service Writer. More
Chad Davis was very quick and efficient! Everything was settled via the phone and when I came in all I had to do was test drive and sign. Great experience!! Everything was settled via the phone and when I came in all I had to do was test drive and sign. Great experience!! More
Chad was very knowledgeable and easy to work with. He knows his business and took his time answering my questions. I would recommend working with him. He knows his business and took his time answering my questions. I would recommend working with him. More
Second time having issues w/this dealer. Out of the 7 years of ownership of my 2500 Cummins (still under extended warranty) and the 6 plus dealers I've used while traveling to work on it, th Out of the 7 years of ownership of my 2500 Cummins (still under extended warranty) and the 6 plus dealers I've used while traveling to work on it, this is the only one I've had to give a very poor rating to, AGAIN! I call, make an apt listing what’s wrong, complete w/Eng codes. I am first at the door on the apt day, then sit, sit and sit only to have them tell me (after I've wasted a day’s work sitting there) "Oh.,, you'll have to come back, we couldn’t get to this or that, we had to order a part etc.". Then I'm told to "call them" and remind them to check and see if the part came in on the date, they say it would and am told "not yet" a couple of times. next they forget about it all together (have texts showing this the case) so now I’m VERY Frustrated as I call once again and suspiciously they say on Friday night, "Oh" it just came in an hour ago (two weeks after it was supposed to be there.) My old dealerships would normally after such a delay and "forgetfulness" slot me for a date where I could be first in, get it done while waiting and get out asap so I don’t miss more work BUT NOT THIS dealer. They just say drop it off and we'll try and get to it. I've been a Mopar guy most of my life but living here has the wife and I looking at other brands with a solid shop we can count on to fix the issues w/out a major ordeal taking place. I guess if you xxxxx about crap service (Last issue where they wanted to keep my truck for two weeks while waiting on the part..., like anyone can afford no work truck that long) This used to be a good dealership and was very reliable and quick w/excellent customer service but man o man I either keep getting the "newbie" trainees or they just don’t care anymore with the shortage of vehicle’s. Which in the long run will end and a coming economy crash will have them back to providing “good service” and normal pricing after losing good customers. BEWARE local Mopar buyers that if you buy from them you may not be digging the quality of service, I sure don’t. My Service reps name is Nash by the way, maybe don’t get him??? Good luck! More