DeMontrond Buick GMC

Always excellent service Best dealership in town I always receive top service. I have also referred family members to this dealer. They have been happy customers well. I wi Best dealership in town I always receive top service. I have also referred family members to this dealer. They have been happy customers well. I will definitely refer others More

New Vehicle We are from Pampa Texas and bought a new pickup. Sam was able to hold the vehicle for us until we could pick it up. My wife flew commercial from Am We are from Pampa Texas and bought a new pickup. Sam was able to hold the vehicle for us until we could pick it up. My wife flew commercial from Amarillo to Houston. Sam picked here up at the airport and took here to the dealership. This is the first time my wife bought a vehicle by herself and she was 600 miles from home. Everybody was kind and courteous and made her feel at ease. We definitely recommend Demontrond to anybody wanting to purchase a vehicle Thanks for all of your help Paula and Bill Robben More

Fergydog Dereck Cummings was an outstanding sales person. He knew every aspect of the Terrain I purchased. Mr. Stan and Mr. Troy also help making my De Montr Dereck Cummings was an outstanding sales person. He knew every aspect of the Terrain I purchased. Mr. Stan and Mr. Troy also help making my De Montrond GMC experience enjoyable. More

Saturday service!!! This was my first service of my Enclave and they treated me royally - I came in on a Saturday WITHOUT a reservation and they were respectful of my tim This was my first service of my Enclave and they treated me royally - I came in on a Saturday WITHOUT a reservation and they were respectful of my time and had out in a reasonable time. More

Great Sales Experience Mike Troyer was great. In a very professional and diplomatic approach Mike brought all the cars (various brands and styles) to me to test ride (some Mike Troyer was great. In a very professional and diplomatic approach Mike brought all the cars (various brands and styles) to me to test ride (some multiple times) and compare; and was very patient with repetitive questions and details. Mike has the exact right temperament to handle customers in a stressful decision around a new car, a decision that usually means a lot to most people no matter how many times you do it. In addition, Scott Wheat in Finance was to the point and patient and did not have any pressure around the paperwork or upselling of add-ons. Scott Wheat is probably the sharpest and most organized finance guy I have dealt with in a very long time. Really have no heat around this transaction, thanks guys!!!! More

SERVICE NO GOOD Service does not know what they're doing, do not know their own inspection process, sold me CPO without doing the inspection they advertised 172point. Service does not know what they're doing, do not know their own inspection process, sold me CPO without doing the inspection they advertised 172point. More

Complete Scam!!! What a joke! Bought 2 vehicles from here. Serviced at dealerships near my residence. Services on time every time. Dealership Demontrond told me while buying vehicl Bought 2 vehicles from here. Serviced at dealerships near my residence. Services on time every time. Dealership Demontrond told me while buying vehicles I could take them to other dealerships! Never told me to call the number every time! I will never buy from them again and will make sure all my friends know of this scam. Told Bill that I can prove that both vehicles have been serviced from my records. He didn't care! Said warranty was voided. More

Here is how to void your former warranty If they recommend anything it must be done on your voided, period the end. The service advisor never said a word, so here's an idea. I am about If they recommend anything it must be done on your voided, period the end. The service advisor never said a word, so here's an idea. I am about to buy two Toyota trucks, NOT from demontrond More

Worst service ever Took my hummer in for a leak took 3 months to fix it insurance was paying for it so I got a rental for 1 month the other 2 months I had to rent out of Took my hummer in for a leak took 3 months to fix it insurance was paying for it so I got a rental for 1 month the other 2 months I had to rent out of pocket! They claimed a part was back ordered, but when I made noise it came in within 2 days! The parts did not look new to me I don't think they changed it. When I did get my truck back there was a rattling on the driver side like they left sone thing undone. When it started raining again the truck was now leaking again but from a different area. The service advisor was not working there no more another person had to help me, the manager was no help nor was the guy above him! They speak to you in a horrible manner and lies to your face! I am dealing with them nown trying to get this new leak from no way fixed and I am told that I need to pay money out my pocket for something I am sure they caused! I am renting a vehicle while my truck is there already 2 days I think I am going to call GMC next and if that don't work I am going to a lawyer no assistance from these people customer service is terrible and they cost you more than what was original. More

Service/Recall Recently I received a recall letter from GM on my 2004 Pontiac Vibe. I called the dealership the same day and was told that the part in question had Recently I received a recall letter from GM on my 2004 Pontiac Vibe. I called the dealership the same day and was told that the part in question had to be ordered. The service advisor said that the part would be in next and wanted me to call to see if the part had arrived. Now, I am the customer. Why should I have to call? Shouldn't the dealership call me and let me know when the part arrives? Needless to say they never called back. I waited a couple of weeks and called again. This time the service advisor that answered the phone said he would look into it and would call me back. Here it is two and a half weeks later and still no call. So I called GM and they arranged for Munday Chevrolet to repair the car for me. I guess that unless you have a major repair job that you don't count. More