DeMontrond Buick GMC - Service Center

This the first time that I was really satisfied. Because of the experience that I have had in the past I am not ready to give the a 10 yet. They are getting better. Because of the experience that I have had in the past I am not ready to give the a 10 yet. They are getting better. More

Tire Going Low my tire pressure indicator came on as I was driving I headed for the dealership hoping to get there before the tire went flat all the way montoring th my tire pressure indicator came on as I was driving I headed for the dealership hoping to get there before the tire went flat all the way montoring the indicator pressure on my screen I whipped into the dealership no appointment but they took me in and they fixed the nail and balanced my tire-thank you! More

Always excellent service Best dealership in town I always receive top service. I have also referred family members to this dealer. They have been happy customers well. I wi Best dealership in town I always receive top service. I have also referred family members to this dealer. They have been happy customers well. I will definitely refer others More

Saturday service!!! This was my first service of my Enclave and they treated me royally - I came in on a Saturday WITHOUT a reservation and they were respectful of my tim This was my first service of my Enclave and they treated me royally - I came in on a Saturday WITHOUT a reservation and they were respectful of my time and had out in a reasonable time. More

SERVICE NO GOOD Service does not know what they're doing, do not know their own inspection process, sold me CPO without doing the inspection they advertised 172point. Service does not know what they're doing, do not know their own inspection process, sold me CPO without doing the inspection they advertised 172point. More

Here is how to void your former warranty If they recommend anything it must be done on your voided, period the end. The service advisor never said a word, so here's an idea. I am about If they recommend anything it must be done on your voided, period the end. The service advisor never said a word, so here's an idea. I am about to buy two Toyota trucks, NOT from demontrond More

Worst service ever Took my hummer in for a leak took 3 months to fix it insurance was paying for it so I got a rental for 1 month the other 2 months I had to rent out of Took my hummer in for a leak took 3 months to fix it insurance was paying for it so I got a rental for 1 month the other 2 months I had to rent out of pocket! They claimed a part was back ordered, but when I made noise it came in within 2 days! The parts did not look new to me I don't think they changed it. When I did get my truck back there was a rattling on the driver side like they left sone thing undone. When it started raining again the truck was now leaking again but from a different area. The service advisor was not working there no more another person had to help me, the manager was no help nor was the guy above him! They speak to you in a horrible manner and lies to your face! I am dealing with them nown trying to get this new leak from no way fixed and I am told that I need to pay money out my pocket for something I am sure they caused! I am renting a vehicle while my truck is there already 2 days I think I am going to call GMC next and if that don't work I am going to a lawyer no assistance from these people customer service is terrible and they cost you more than what was original. More

Service/Recall Recently I received a recall letter from GM on my 2004 Pontiac Vibe. I called the dealership the same day and was told that the part in question had Recently I received a recall letter from GM on my 2004 Pontiac Vibe. I called the dealership the same day and was told that the part in question had to be ordered. The service advisor said that the part would be in next and wanted me to call to see if the part had arrived. Now, I am the customer. Why should I have to call? Shouldn't the dealership call me and let me know when the part arrives? Needless to say they never called back. I waited a couple of weeks and called again. This time the service advisor that answered the phone said he would look into it and would call me back. Here it is two and a half weeks later and still no call. So I called GM and they arranged for Munday Chevrolet to repair the car for me. I guess that unless you have a major repair job that you don't count. More

Forever warranty is a scam Everything they said would be covered, all the reasons we should buy this pre owned vehicle and it was all lies. My car arrived there Monday to be ch Everything they said would be covered, all the reasons we should buy this pre owned vehicle and it was all lies. My car arrived there Monday to be checked because something was wrong with the battery. I asked if it was covered under the bumper to bumper extra warranty I bought because they said it would cover everything for 2 years, he said yes. I called everyday and they kept saying we haven't had a chance to look at it yet, that went on for 3 days. Finally I called again and got to speak to someone else. He checked on the car and said its the battery and that will be $275.00 plus labor. Are you freaking kidding me. So I called another place and I can get it for $174.00 so basically I am saving $100.00 yet I wasted so much on this so called warranty. What a rip off. Wish I could give the car back and go somewhere that at least tells the truth when you are buying the car and stand by what they say. More

Your bumper to bumper waranty When we bought the Chevrolet spark even though it was used the sales person said it came with a 2 year warranty. We were also told we could also buy a When we bought the Chevrolet spark even though it was used the sales person said it came with a 2 year warranty. We were also told we could also buy an extended warranty for an additional 2 years and the forever warranty which we did. However we had a battery problem and had the Spark towed to your location on Monday your service department didn't look at it till Wednesday and said the battery was not covered by the warranty, so much for the bumper to bumper warranty so says Mike your service tech. and David your service manager. Avery rude way to treat customers. 250.00 is what they said the battery would cost. and they didn't have any mark up on the battery. when we called auto zone. they had the battery for $145.00 I wish some one would clean house and get some honest people to work for your company More