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DeMontrond Mazda

Webster, TX

3.8
1,123 Reviews

20233 Gulf Fwy

Webster, TX

77598

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1,123 Reviews of DeMontrond Mazda

January 24, 2023

I highly recommend Kenny Froisy and the team at DeMontrond Mazda! Kenny was great to work with and really went above and beyond to find the exact vehicle I wanted at the price I wanted to pay. He More

by Amanda.O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Khalil, Kenny Froisy, KR Regmi
Jan 25, 2023 -

DeMontrond Mazda responded

Amanda.O, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again. Congratulations on your new vehicle!

January 11, 2023

Absolutely a great experience working with John on Monday and Tuesday. He listened to all my concerns, provided timely updates and most importantly treated me with kindness and respect on a day that was not More

by Libby_W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Warner
Jan 12, 2023 -

DeMontrond Mazda responded

Thank you for taking the time to write about your experience, Libby_W. It's great to know that John was able to provide you with a knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you.

January 10, 2023

Kenny was the absolute best sales person. I told him what I wanted in a vehicle and he put me in a 2020 Mazda CX-9. I have had the vehicle for 2 weeks now and my entire family loves it. Kenny More

by Lauren Nerren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Froisy, Oscar Villarreal
Jan 11, 2023 -

DeMontrond Mazda responded

Thank you for recognizing your experience at DeMontrond Mazda. It's wonderful to hear Kenny was helpful during your visit. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback. We appreciate building long term customer relationships and we truly value your business. Congratulations on your new Mazda!

December 27, 2022

Outstanding customer service here! The salesman is really kind. Great experience and might be here and purchase some later More

by 1029989523
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland, Josue Montoya
Dec 28, 2022 -

DeMontrond Mazda responded

1029989523, what a great review! Thank you very much for your business and we look forward to working with you again in the future!

December 27, 2022

Nice service and leave me a good impression. Buy car here and wont regret. best dealer. More

by 1029989523
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland, Josue Montoya
Jan 07, 2023 -

DeMontrond Mazda responded

We appreciate your review and recommendation, 1029989523! We are glad to hear that you were pleased with the service you received, and we certainly do look forward to serving you again for your future automotive needs. Congratulations on your new Mazda!

December 15, 2022

Allan was easy to work with. He’s knowledgeable and personable. He listens and he helped us get what we want. Also (very important), Allan did not waste our time and we appreciat More

by Llb
Recommend Dealer
Yes
Employees Worked With
AK Khalil, Allan Cihlar
Dec 16, 2022 -

DeMontrond Mazda responded

Your kind words mean a lot to us, Llb. We appreciate your feedback and are happy to hear that Allan was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Congratulations on your new vehicle!

November 21, 2022

The sales team there is very friendly and knowledgeable. They assisted me in finding exactly what I wanted and within my budget. I shopped several Mazda dealers in town and by far the DeMontrond team had th More

by mthomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AK Khalil, Mo Hafiz, Oscar Villarreal
Nov 21, 2022 -

DeMontrond Mazda responded

Your kind words mean a lot to us, Mthomas. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Congratulations on your new on your new vehicle!

October 10, 2022

Whatever you do, don’t use DeMontrond Mazda for any auto repairs! They are trying to make me pay 3,000 for a part that was just replaced under 15,000 miles ago! It’s the turbo in my CX-7 that keeps going o More

by KaliW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Stewart , Austin Russell
Oct 11, 2022 -

DeMontrond Mazda responded

Thank you for the feedback, KaliW. Please know that customer satisfaction is paramount to us! We will be escalating your concerns to our upper management team for their review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further look into your most recent visit to our dealership?

October 02, 2022

Chris is knowledgeable and can explain the difference in all the vehicles so you can make an informed decision when purchasing a new car. More

by Brandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Danzell, Kenny Froisy, Jorge Galvan, Oscar Villarreal
Oct 03, 2022 -

DeMontrond Mazda responded

Thank you, Brandi, we love hearing from happy customers! We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle.

September 25, 2022

Great dude and great dealership would one hundred percent go there again. Great service and people. More

by Anthonydragonkill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Froisy
Sep 26, 2022 -

DeMontrond Mazda responded

Anthonydragonkill, what a great review! Thank you very much for your business and we look forward to working with you again in the future!

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