3,289 Reviews of DeNooyer Chevrolet - Service Center
Tire mounting and balancing They took my truck in earlier than my appointment and were done very quick. The did a great job and my new tires look and feel awesome. They took my truck in earlier than my appointment and were done very quick. The did a great job and my new tires look and feel awesome. More
Very satisfactory My car had to be towed because of a thumping in the right front tire. Service checked it out and even drove it home overnight. Couldn't find the pr My car had to be towed because of a thumping in the right front tire. Service checked it out and even drove it home overnight. Couldn't find the problem because the thumping had stopped. They said they checked everything. The most amazing thing is that the serviceman brought my car home to me. How many dealerships do that? More
Quick and to the point Great service, Quick to determine what was wrong, kept me informed and got the job done quickly. Akiem was so unbelievably helpful, from assisting wit Great service, Quick to determine what was wrong, kept me informed and got the job done quickly. Akiem was so unbelievably helpful, from assisting with the loaner car to making sure we had what we needed. When I picked up my car no one knew where it was and he literally ran around the building to find it and brought it right up front for us. More
The way it's supposed to be. We are so used to incompetence and crappy service that our expectations are very low. So when you go somewhere and it goes smoothly without a hassle i We are so used to incompetence and crappy service that our expectations are very low. So when you go somewhere and it goes smoothly without a hassle it is shocking. I will never go to the other large Chevy dealership because they are so screwed up. DeNooyer is not, they are normal and give great customer service. Today "normal" is not normal and is the exception. In fact it is high praise. More
Effecient service My service is always done in a timely manner. Matt does a great job keeping me informed when the job is done and any addresses any concerns I might ha My service is always done in a timely manner. Matt does a great job keeping me informed when the job is done and any addresses any concerns I might have. More
Excellent service Service department was very accommodating to get me in quickly. I let them know that it was my way home from work and they made sure to have it back t Service department was very accommodating to get me in quickly. I let them know that it was my way home from work and they made sure to have it back to me but lunch time More
Stay away from Service contracts For my experience and for what it was worth, don’t think I will go to any Chevy dealer after this experience. You have your truck towed in for service For my experience and for what it was worth, don’t think I will go to any Chevy dealer after this experience. You have your truck towed in for service, and you receive your vehicle damaged! Never got a phone call prior to picking up that it even happened. Am still waiting to hear back from service manager 4 days after picking up. Records are inaccurate for mileage and service through service and finance. Avoided warranty repairs. When time lapsed, had to eat the bill. I can go on and on for the headaches and money lost. This review isn’t going to go any where, nor does anybody care. Service contracts are a joke, and for what I had paid for the vehicle and service contract was a bit high. Warranty work and don’t get over on customers. Got treated better by Ford dealers for service repairs and sales. Denooyer has a good rep. Overall, not a great experience for me shall we say. And a bit upset the wheel wells rusted within the 1st year! I’ll take it as a loss and eat up the negative equity as well. More
Routine service Everyone was very friendly helpful and professional. Dwayne Lockrow kept me well informed as to what is going on and how soon my vehicle would be done Everyone was very friendly helpful and professional. Dwayne Lockrow kept me well informed as to what is going on and how soon my vehicle would be done. I've never had a complaint with anyone I've dealt with at denooyer. More
Problem starting car My car was serviced very quickly after it was brought in. Everything was checked out thoroughly and there have not been any issues with starting the My car was serviced very quickly after it was brought in. Everything was checked out thoroughly and there have not been any issues with starting the car since. More
30,000 mile service Received a 30,000 mile service and my car seems to be running smoother. Didn’t think my car needed it but it seems it did! Received a 30,000 mile service and my car seems to be running smoother. Didn’t think my car needed it but it seems it did! More