
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,556 reviews
Depaula always does an excellent job with our car repairs and does not pad the bill or come up with “surprise” problems. Chuck was friendly, professional and honest. Repairs were done properly as promise and does not pad the bill or come up with “surprise” problems. Chuck was friendly, professional and honest. Repairs were done properly as promised. I have no complaints. We are loyal Depaula customers! More
Zack did great....But my gripe is with chevy...like i just got this vehicle...and the plastic bottom seat cover piece came off...nothing intentional...cold nights ..cheap plastic..the integrity just wasn just got this vehicle...and the plastic bottom seat cover piece came off...nothing intentional...cold nights ..cheap plastic..the integrity just wasnt strong enough...brought the issue up with the service desk..basically it will cost me 70 dollars for the piece...and 70 dollars for them putting the piece on.....like i haven't had the suv for a full 2 weeks...and im already paying for something to get fixed??...Just thought chevy would be more appeasing considering...i just got the vehicle less than 2 weeks ago...smh...i don't know what i was thinking..smh...But zack did great. More
Always a good experience with depaula. I added a detail/cleaning this time, the scent that was used in the car is extremely strong and not pleasant (possibly a bubble gum smell?) I wish I would have detail/cleaning this time, the scent that was used in the car is extremely strong and not pleasant (possibly a bubble gum smell?) I wish I would have have been asked if I wanted a scent used, I’ve been needing to drive with the windows down since I picked up my car. I would not get a detail there again because of it. More
Super smooth transaction! Javon was our salesperson and he did a great job moving us through the process. Towards the end of the process we notice that the car that we were buying did not include the secon he did a great job moving us through the process. Towards the end of the process we notice that the car that we were buying did not include the second key fob. Instead of fight us about the key fob the sales manager, Anthony, walked up to us and said that they would make it right at the dealers expense. Wow! We have purchased a number of vehicles and never have we had ever had the pleasant experience that we had with this team. Pricing was transparent. No bait and switch. No BS! I would definitely recommend this dealership to anyone who doesn’t want to deal with BS when buying a car. More
The service was professional & the explanations of the repairs were helpful. The shuttle service was super helpful in allowing me to not lose much time from work. Thank you repairs were helpful. The shuttle service was super helpful in allowing me to not lose much time from work. Thank you More

Awesome service Eric great guy to work with made everything easy simple and fast would highly recommend buying a car with him he is a great guy everything easy simple and fast would highly recommend buying a car with him he is a great guy More
Overall the dealership staff were very friendly, easy to communicate with and helpful. There was no push to sell the vehicle. Zach made accommodations to deliver the car closer to my location when it was co communicate with and helpful. There was no push to sell the vehicle. Zach made accommodations to deliver the car closer to my location when it was convenient for me and my schedule, even being over 2 hours away. Very professional and even gave a few follow up texts to make sure everything was going as I exptected with the car. More
leased my first car here when lease was up bought a brand new car .The atmosphere here is professional and you are totally in command no high pressure sales tactics ,I would have no trouble recommendin brand new car .The atmosphere here is professional and you are totally in command no high pressure sales tactics ,I would have no trouble recommending DePaula Chevrolet to a friend . More