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DePaula Ford
Albany, NY
4,887 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,887 reviews
October 11, 2023
The dealership had a good selection of new vehicles and worked with us, giving us different options for us to make a purchase. worked with us, giving us different options for us to make a purchase. More
by elem5615
Verified Customer
October 11, 2023
Luis always provides superior customer service and I always appreciate all he does for the customer. Depaula Ford resolved my issue in a very professional manner and I am very thankful. always appreciate all he does for the customer. Depaula Ford resolved my issue in a very professional manner and I am very thankful. More
by EXPLORER10609
October 10, 2023
VERY good really helpful. Professional Got me a curtisy ride.made it easy. Got to the problem. Professional Got me a curtisy ride.made it easy. Got to the problem. More
by Kevin
October 08, 2023
Luis should have had this role years ago. The man’s a stud. Perfect score. The man’s a stud. Perfect score. More
by JeffreyWinne
Employees Worked With
October 07, 2023
Good experience. Absolutely no complaints at all. It actually seemed like they cared. Will be returning. Absolutely no complaints at all. It actually seemed like they cared. Will be returning. More
by Mtfordf150
Employees Worked With
October 06, 2023
I received very good service and my vehicle was ready when my rep said it would be. when my rep said it would be. More
by AJKEANIII
Employees Worked With
October 06, 2023
As soon as we were near the door Haroon was there to help me as I do not walk well.Everyone was kind, helpful full of smiles which leads me to believe that it is a good company to work for. No pressure sales me as I do not walk well.Everyone was kind, helpful full of smiles which leads me to believe that it is a good company to work for. No pressure sales, just conversation which is a pleasant change for other dealers. And I must say I like the commercials. Ms DePaula gives an honest vibe, which led us to her dealership. Thank you for having a good work environment which leads to a great staff. 5 stars to all More
by iwhodances
October 06, 2023
John from Depaula Ford stayed in constant contact with me while waiting for a back ordered part to come in so I could get into my new vehicle as soon as safely possible! while waiting for a back ordered part to come in so I could get into my new vehicle as soon as safely possible! More
by STEPHENKOLBE
October 06, 2023
Could not fix my truck after spending 4000 I had to go to a different dealership to get fixed right and only cost $750 now truck runs great a different dealership to get fixed right and only cost $750 now truck runs great More
by TOMANDAMY13
October 05, 2023
Superb customer support and concern. .. Was ready for me when I arrived and very friendly and accommodating. .. Was ready for me when I arrived and very friendly and accommodating. More
by Frank Fretto
Employees Worked With
