Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,984 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,984 reviews
August 24, 2022
Service is great but the prices Re high. $380.- to replace a key?. My brakes were done but they only did the rear?. I don’t understnd that. The front brakes usually need replacing first. $380.- to replace a key?. My brakes were done but they only did the rear?. I don’t understnd that. The front brakes usually need replacing first. More
by Chris
Verified CustomerEmployees Worked With
August 24, 2022
John Fulgan was easily the best auto salesman I’ve ever had assist me I’d highly recommend coming to depaula ford had assist me I’d highly recommend coming to depaula ford More
by mikewash75
August 24, 2022
They were courteous very helpful patient and the only thing the drawback is it took longer than what they said but that was all good thank you thing the drawback is it took longer than what they said but that was all good thank you More
by Dmctripper
Employees Worked With
August 23, 2022
After going to a couple of dealerships and leaving without making a purchase, we stopped at Depaula Ford. Mikayla Boutros greeted us with a smile and helped us through the purchasing process. She was without making a purchase, we stopped at Depaula Ford. Mikayla Boutros greeted us with a smile and helped us through the purchasing process. She was friendly, knowledgeable, and patient. She answered all of our questions and gave us time to have a private discussion. She made the whole process efficient and quick. We would recommend her to anyone looking to purchase a vehicle. We love our Ford Explorer!! More
by JimA
Employees Worked With
Mikayla Boutros
August 23, 2022
Great experience. They arranged my new Ford order with me and communicated as much as possible during the production time. The deal was great and everything g was stra They arranged my new Ford order with me and communicated as much as possible during the production time. The deal was great and everything g was straight forward. Delivery and finance took under an hour! More
by NHDude4
August 22, 2022
Very pleased with the work that the portal for collision Center did excellent job man they detailed my car when I got it back I look like a brand new cars thank you so much Center did excellent job man they detailed my car when I got it back I look like a brand new cars thank you so much More
by jwilsonlewis54
Employees Worked With
Person I made is not up there as a selection
August 22, 2022
Had a very bad experience. Never got called about my car or given any information, had my car for 8 days for a simple check engine light and inspection Never got called about my car or given any information, had my car for 8 days for a simple check engine light and inspection More
by Bold64
Employees Worked With
Crystal Blackman
