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DePaula Ford

Albany, NY

4.7
5,860 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 5,860 reviews

May 31, 2026

Sorry to say this but no follow up calls very unprofessional operation unfortunately. I thought is was gonna be a good fit for my fleet of Ford trucks. More

by mccagg.excavating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Rosamino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

Charged an additional $200, for what I felt is part of an alignment, and car was left somewhat dirty from mechanic's hands at the end. More

by Philipmanuli
Recommend Dealer
No
May 30, 2026

He was very friendly, curteous, knowledgeable and professional. What I said explains how I felt and how I am describing it More

by CPEREZ111
Recommend Dealer
Yes
Employees Worked With
DON EDEN
May 30, 2026

Salesman Masood was great but there was a $1600. 00 error made on my contract. Apparently, this error was due to the computer? Tracie made it right however. More

by coffeeliberationfront
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Rosamino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Masood Sharif
May 29, 2026

Our previous experience with Depaul was not very favorable at all so I never left a review. This experience however, was very very good and Daniel was an excellent communicator and helpful. More

by Pammkuhl
Recommend Dealer
Yes
Employees Worked With
Daniel
May 29, 2026 -

Pammkuhl responded

Danielle communicated every step very well

May 29, 2026

Everyone at the dealership made the buying process so simple. They worked so well with timing and just getting everything together even on a timeline that worked for everyone More

by patricialynnh05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Antoinette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026

Great people to do business with. Take care of the customer, friendly and courteous. New facility is excellent. More

by rmuller@nycap.rr.com
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
May 28, 2026

Beautiful new place, needs some more TV'S through out the waiting room with the status of your vehicle. More

by Joselo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026

Thanks ? ? Lenny Farnam is top notch and should get a big fat honking raise. More

by Rorycloud
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
May 24, 2026

Very quick response back very helpful I would definitely shop at this dealership for my next purchase. More

by jason.myatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Antoinette
5.0
This rating includes all reviews, with more weight given to recent reviews.