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DePaula Ford
Albany, NY
5,963 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,963 reviews
July 15, 2026
Service was great. I had no problems. The representative was very helpful and professional. Amazing I had no problems. The representative was very helpful and professional. Amazing More
by Platinumbarz82
Verified Customer
July 15, 2026
Lenny was good at keeping me updated. The whole is new and have good facilities to wait in. Wait time seems to be getting longer and longer each time though The whole is new and have good facilities to wait in. Wait time seems to be getting longer and longer each time though More
by nicke.hunt
Employees Worked With
July 15, 2026
Mike did a great job. The work was completed in a timely manner. I would recommend DePaula for all vehicle services. The work was completed in a timely manner. I would recommend DePaula for all vehicle services. More
by BRIANFAHRENKOPF
Employees Worked With
Mike from service department
July 15, 2026
The technician that came to service our truck was super quick and efficient. Thank you !!! quick and efficient. Thank you !!! More
by Ashley
July 15, 2026
Everyone was very welcoming & accommodating, without being pushy or even shadowing us. They let us wander the the lot, looking at the inventory, and then come to them when we were ready. being pushy or even shadowing us. They let us wander the the lot, looking at the inventory, and then come to them when we were ready. More
by terryryan
Employees Worked With
Other Employees :
James Cherissaint - I don't understand why he is not listed in your sales dept. He was OUTSTANDING and probably why we bought from DePaula. We looked at other dealerships, but kept coming back to James. He was extremely friendly, incredibly helpful, and
July 15, 2026
Excellent, no pressure customer service that I will tell others about. Though we did not buy a car from Nick (this time), I’ll definitely keep him and the dealership in mind the next time I need a vehicle. others about. Though we did not buy a car from Nick (this time), I’ll definitely keep him and the dealership in mind the next time I need a vehicle. More
by scottg6
July 13, 2026
Nate was great to work with. Very professional and understood what we were looking for and our price point. If you are in the market to buy a new or used car I would recommend Very professional and understood what we were looking for and our price point. If you are in the market to buy a new or used car I would recommend dealing with Nate. More
by kewohlleber
Employees Worked With
July 12, 2026
This is our second vehicle leas with John and he continues to make the experience a great one. We were able to get a deal done quickly. The entire experience from purchase to delivery was enjoyable. continues to make the experience a great one. We were able to get a deal done quickly. The entire experience from purchase to delivery was enjoyable. the new showroom looks great and and the lounge was comfortable. More
by MarkD
July 12, 2026
Lenny was very helpful and professional from start to finish of the installation of the cover on my F150. Very respectfully and careful, 100% would recommend him and go through him for service again. finish of the installation of the cover on my F150. Very respectfully and careful, 100% would recommend him and go through him for service again. More
by TLUCEY13
