Back

DePaula Ford

Albany, NY

4.7
4,887 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Contact Dealership

799 Central Ave

Albany, NY

12206

Directions

By Type

Showing 4,887 reviews

March 20, 2022

It is a pleasure doing business at DePaula Ford. Everyone seems happy working there. The personnel is very helpful and does not rush you. More

by CHRISPAG2020
Friendliness
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2022

I have to say that it was a very enjoyable experience. Tyler and Stephanie were personal, friendly and professional. More

by Crobi353
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephenie Cassella, Tyler Rosenblatt
March 18, 2022

So nice and helpful. Made the whole experience easy. Explained the process and gave me a time estimate which was met More

by VCANDREWS1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2022

Service advisor and staff very helpful and knowledgeable. I highly recommend your shop to my friends. More

by jimsweeney81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2022

After the first time being there and being very dissatisfied they redeem themselves and fixed my truck and gave me a rental like I asked for More

by TD1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
March 17, 2022

I had my 2021 traverse body fixed. I was very pleased. They did excellent work. It looks like it did when I purchased the vehicle. Very friendly and courteous staff in the collision of More

by WHCO241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collision center
March 17, 2022

Fabulous service people, constant open communication, prices are better than reasonable, and work is excellent. More

by mvonwergers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken ? - used to take care of people at the front door of the Collision Center. I can’t say enough nice things about his helpfulness., Ron Bissonette, Joseph McKeon
March 16, 2022

I was greeted promptly and cordially. Full attention and concern was given as I spoke. Car was handled with care to keep clean. More

by JOANNEPERRINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
March 16, 2022

DePaula has always been good when I’ve gone. When my car is in for service, Crystal always takes great care of it. More

by SANTINOROCCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
March 16, 2022

The last time I went I was there for over 8hrs! I never got my video on what they did to my vehicle. Customer service is always good when I call! Very nice people More

by HAITIA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
...
306
...