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DePaula Ford

Albany, NY

4.7
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,911 reviews

November 12, 2021

I’ve been buying Mazda’s from them (previously Orange Motors) for decades and I always have them service the vehicles I buy there. I keep going back because the cars are good and the service is good. More

by SHALBROOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

I had a great experience buying a MachE Electric Mustang at DePaula Ford. I worked with both Tyler and Devin. These gentlemen were able to answer detailed questions about safety features, electric charging, More

by Nina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin McGuirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

DePaula Mazda has absolutely phenomenal, prompt service, and such a welcoming atmosphere! The staff was beyond helpful! More

by Tiana Janssen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My service representative, Chance, Steve Kannes, Crystal Blackman, Ron Bissonette, Joseph McKeon
November 10, 2021

Completely helpful and kind! Great to speak w a tech who handled it from start to finish! More

by TPELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
November 10, 2021

Service above and beyond! Wonderful experience, Joseph handcarried all all of the issues himself, and ensured that we were 100% happy with the results! More

by MERCERJ1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla, Joseph McKeon
November 09, 2021

Good service for Mazda vehicles. My 2015 Mazda CX-5 still runs well and gets great gas mileage on the highway. More

by MARTING0328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

MARTING0328 responded

The service has always been very good. However, yesterday, Monday, November 8th, customer waiting time was unusually long unfortunately. Lenny, as always, was wonderful in keeping me posted and apologizing (though certainly not his fault) for the unusually long wait time (greater than 2.5 hours for routine service). Perhaps there was an issue with scheduling or perhaps there were fewer mechanics working then since this never happened to me before. Anyway, I always appreciate working with Lenny and he, and Steve Kannes, are one of the main reasons I return to DePaula for service to my Mazda.

November 09, 2021

Zak was really helpful and helped us find the perfect dream car. It was overall a good experience More

by Jasmine cotto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

Always polite. Does the best they can do under conditions of lack of workers. Not their fault. Let's Go Brandon. More

by JULITACLARK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
November 09, 2021

My service advisor was excellent and she got my car in and completed very quickly. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Anaya
November 09, 2021

BUYERS BEWEAR I would not recommend buying a vehicle from this place they sold me a lemon they are rude liars my car axle seals were blown. Transmission went on the car floor is soaked still looking into it More

by BIKERMOMMIE123
Recommend Dealer
No
Employees Worked With
Cant rate no one bad service
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