
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Brought vehicle in for specific issue.. came back out with more issues that I didn’t have. They tried to sell me service not needed because they didn’t install the electrical components back right on the with more issues that I didn’t have. They tried to sell me service not needed because they didn’t install the electrical components back right on the job caused other malfunctions that I had to get it done right at another service lace independent of Depaula. The only thing that I can say is that the Service Advisor gave excellent service More
Great experience overall. Very good salesperson. Well informed. Respectful of my needs and my time. informed. Respectful of my needs and my time. More
I had a great Experience with Marc. He was very informative and forthcoming with everything throughout this whole process. He is a down to earth type of guy and not the unfortunate sales person typ informative and forthcoming with everything throughout this whole process. He is a down to earth type of guy and not the unfortunate sales person type that is only looking past you for the next sale. The way I was treated was a large influence on why I went forward with this purchase and I ultimately purchased a Mazda. Marc and Stephanie went above and beyond for me and I will always be grateful for that. If you ever need help at DePaula Mazda ask for Marc and Stephanie you will not regret it. Thank you again Marc and Stephanie :). More
After visiting a few dealerships and experiencing less than stellar interactions with several salesman, Mark Arvilla at DePaula was a welcomed change. Patient, personable, and helpful— his demeanor is a c than stellar interactions with several salesman, Mark Arvilla at DePaula was a welcomed change. Patient, personable, and helpful— his demeanor is a clear display of the or pride he takes in his position. Mark made car buying a painless, enjoyable process. My family and I couldn’t be happier! More
Had my vehicle in and out in a timely manor. Everyone in the service department were very friendly. the service department were very friendly. More