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DePaula Ford

Albany, NY

4.7
4,921 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,921 reviews

September 12, 2021

I recently worked with Devon at Depaula and he provided great customer service and was very professional. I highly recommend Devon and Depaula Ford. It was a great sales experience! More

by SB28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin McGuirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

Efficient. Service advisor (Mike Haynes) answered multiple questions, including another Mazda we own. On-line scheduling works well. Text and email confirmation also. Shuttle availability a plus. More

by LJG531
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
September 11, 2021

Josh is an excellent salesman! He was very helpful and proactive with ordering and delivering my car. It was fast and easy and I highly recommend buying your vehicle here. More

by karie51310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Halse
September 09, 2021

The sales staff at DePaula was very attentive and made the experience painless and speedy. Good job Mikayla, Albert & Qasim for making the purchase experience a positive one. More

by Dknutson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez
September 09, 2021

I was very happy with the whole process. Frank, our salesman, was great. There was no pressure, everyone was laid back. Every question I had was answered quickly and accurately. I’ve talked to two othe More

by Jdanish79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
September 09, 2021

Always give me an accurate picture of my service. Always give me an accurate time of when my service will be completed. Let me know if any problems need to be fixed. More

by JOBRIE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
September 09, 2021

I had an amazing experience working with Tyler at Mazda. He made the process simple and quick for my new CX5 lease. He was very knowledgeable, friendly, and provided great customer service. I would definite More

by Kate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rosenblatt , Albert Rodriguez, Crystal Blackman
September 08, 2021

I was pleased by the service provided and the people who provided the service. I was greeted upon my arrival and the work order was promptly entered. More

by garysoricelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran
September 07, 2021

We were thinking to buy our first Mazda, didn't know much about it. I think we made an excellent choice by choosing DePaula. From the beginning you can tell they are professionals. The way they welcome you, More

by Asli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
September 06, 2021

Collin was very helpful and nice. Made the process very easy. All staff was Awesome! More

by msicko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Casella was also very nice and super helpful. 5/5 review for her as well. , Colin McCarthy
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