
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I recently worked with Devon at Depaula and he provided great customer service and was very professional. I highly recommend Devon and Depaula Ford. It was a great sales experience! great customer service and was very professional. I highly recommend Devon and Depaula Ford. It was a great sales experience! More
Efficient. Service advisor (Mike Haynes) answered multiple questions, including another Mazda we own. On-line scheduling works well. Text and email confirmation also. Shuttle availability a plus. multiple questions, including another Mazda we own. On-line scheduling works well. Text and email confirmation also. Shuttle availability a plus. More
Josh is an excellent salesman! He was very helpful and proactive with ordering and delivering my car. It was fast and easy and I highly recommend buying your vehicle here. proactive with ordering and delivering my car. It was fast and easy and I highly recommend buying your vehicle here. More
The sales staff at DePaula was very attentive and made the experience painless and speedy. Good job Mikayla, Albert & Qasim for making the purchase experience a positive one. the experience painless and speedy. Good job Mikayla, Albert & Qasim for making the purchase experience a positive one. More
I was very happy with the whole process. Frank, our salesman, was great. There was no pressure, everyone was laid back. Every question I had was answered quickly and accurately. I’ve talked to two othe salesman, was great. There was no pressure, everyone was laid back. Every question I had was answered quickly and accurately. I’ve talked to two other people this past week, who recently has purchased a vehicle. They too couldn’t speak highly enough about there purchases!!!! More
Always give me an accurate picture of my service. Always give me an accurate time of when my service will be completed. Let me know if any problems need to be fixed. give me an accurate time of when my service will be completed. Let me know if any problems need to be fixed. More
I had an amazing experience working with Tyler at Mazda. He made the process simple and quick for my new CX5 lease. He was very knowledgeable, friendly, and provided great customer service. I would definite He made the process simple and quick for my new CX5 lease. He was very knowledgeable, friendly, and provided great customer service. I would definitely recommend him for your all your Ford or Mazda needs. More
I was pleased by the service provided and the people who provided the service. I was greeted upon my arrival and the work order was promptly entered. provided the service. I was greeted upon my arrival and the work order was promptly entered. More
We were thinking to buy our first Mazda, didn't know much about it. I think we made an excellent choice by choosing DePaula. From the beginning you can tell they are professionals. The way they welcome you, about it. I think we made an excellent choice by choosing DePaula. From the beginning you can tell they are professionals. The way they welcome you, introduce the car makes you feel the Mazda quality. They were very helpful through the whole process. We met Marc Arvilla. He introduced the car to us, explained the technical features, guided us through the whole process. We are very thankful to him. He made us build more confidence in Mazda. You can tell that they love their job and Mazda. This makes them a very good team. We really like our car and we strongly recommend DePaula if you are considering to buy one. More