
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,920 reviews
Car stuck at dealership several days longer than expected due to "shipping backlog" with parts. Will also need to go back again to finish the service I originally scheduled due to said shipping issues. This due to "shipping backlog" with parts. Will also need to go back again to finish the service I originally scheduled due to said shipping issues. This was after making initial the appointment almost two months prior and being told to call back two weeks out from the apt to order the parts because you can't hold parts for that long. More
Knowledgeable and helpful. Made my experience being a first time car buyer much easier. Would recommend him again or refer him to anyone. Got me in my car fast and efficiently. first time car buyer much easier. Would recommend him again or refer him to anyone. Got me in my car fast and efficiently. More
I appreciate how quickly Nate and DePaula were able to get me into a new Explorer. The were clear when communicating with my about my lease and were very thorough when showing me the features of the new v get me into a new Explorer. The were clear when communicating with my about my lease and were very thorough when showing me the features of the new vehicle. More
Very happy with the people I met who knew the vehicle, and gave me some tips to help. ‘Feel confident I made the right choice in choosing DePaula Ford. and gave me some tips to help. ‘Feel confident I made the right choice in choosing DePaula Ford. More
Glenn was awesome! As always easy to work with, professional, not pushy, great guy. Only thing I found was dirty hand prints probably from mechanic on the material inside the car on passenger side. professional, not pushy, great guy. Only thing I found was dirty hand prints probably from mechanic on the material inside the car on passenger side. More
It was a smooth experience, Zak and Stephanie were great! They made my leasing process seamless. I definitely would recommend DePaula Mazda to friends who are car shopping. They made my leasing process seamless. I definitely would recommend DePaula Mazda to friends who are car shopping. More
I think Dapaula Ford is one of the best dealerships around especially with the sales person they have by the name of Joe shear Went above and beyond what is customer service did not stop until I was co around especially with the sales person they have by the name of Joe shear Went above and beyond what is customer service did not stop until I was completely satisfied from beginning to end it’s not every day you meet someone like Joe in any business More
Drove in with an appointment, service immediately met Drove in with an appointment, service immediately met me, service counter rep Crystal right there took info, explained in detail what was going to Drove in with an appointment, service immediately met me, service counter rep Crystal right there took info, explained in detail what was going to be done, signed paperwork. When service completed came out to get me. Crystal excellent customer service as usual, made sure I was completely satisfied. Fantastic ! More
As always @ DePaula, service team is great...kudos to Michael especially...and the job was done in less time than originally estimated. Caneask for more! Michael especially...and the job was done in less time than originally estimated. Caneask for more! More