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DePaula Ford

Albany, NY

4.7
4,920 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,920 reviews

September 01, 2021

Car stuck at dealership several days longer than expected due to "shipping backlog" with parts. Will also need to go back again to finish the service I originally scheduled due to said shipping issues. This More

by Karmine518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Brogue, Ron Bissonette
September 01, 2021

Knowledgeable and helpful. Made my experience being a first time car buyer much easier. Would recommend him again or refer him to anyone. Got me in my car fast and efficiently. More

by Mblendell56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Smeaton
August 31, 2021

I appreciate how quickly Nate and DePaula were able to get me into a new Explorer. The were clear when communicating with my about my lease and were very thorough when showing me the features of the new v More

by samanthabrown522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2021

Very happy with the people I met who knew the vehicle, and gave me some tips to help. ‘Feel confident I made the right choice in choosing DePaula Ford. More

by UT42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales - Frank..., Fredrick Maser
August 29, 2021

Glenn was awesome! As always easy to work with, professional, not pushy, great guy. Only thing I found was dirty hand prints probably from mechanic on the material inside the car on passenger side. More

by Jives10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2021

It was a smooth experience, Zak and Stephanie were great! They made my leasing process seamless. I definitely would recommend DePaula Mazda to friends who are car shopping. More

by debcon22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cassella
August 28, 2021

I think Dapaula Ford is one of the best dealerships around especially with the sales person they have by the name of Joe shear Went above and beyond what is customer service did not stop until I was co More

by Chuck B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shear
August 27, 2021

Drove in with an appointment, service immediately met Drove in with an appointment, service immediately met me, service counter rep Crystal right there took info, explained in detail what was going to More

by DONMICHALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
August 27, 2021

Can’t complain about a thing everyone was nice and knowledgeable work started as soon as I got there. I think I might be back More

by Shirleystingley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
August 27, 2021

As always @ DePaula, service team is great...kudos to Michael especially...and the job was done in less time than originally estimated. Caneask for more! More

by IRISHHIREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
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