
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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After a slew of experiences with sleazy dealers (turns out the cliches are true!) how nice to find this place; they were straightforward and clear, no bs out the cliches are true!) how nice to find this place; they were straightforward and clear, no bs More
Nick is who you want to work with at Depaula. He wants to ensure you're happy with your choices and takes the time needed to go over the complete buying process. He made my experience the easiest car purchas ensure you're happy with your choices and takes the time needed to go over the complete buying process. He made my experience the easiest car purchase I've ever had. More
Everything went very smoothly but spent a lot on money for car only revived 1 key I called and was told as it was a $34,000 used there was only 1 key it is important I get another key without cost to me for car only revived 1 key I called and was told as it was a $34,000 used there was only 1 key it is important I get another key without cost to me More
When I got to DePaula, I was looking for either a Mazda CX-5 or CX-30 Vince explained the difference between the vehicles to me and showed me a CX-5 that was exactly what I wanted without me even going int CX-5 or CX-30 Vince explained the difference between the vehicles to me and showed me a CX-5 that was exactly what I wanted without me even going into too much detail. That car I test drove and loved was actually sold that night but Vince knew they had the same exact car coming to the dealer within a couple weeks, which I didn’t mind waiting. Not even a week later I got the call saying the car was in and I could come pick it up whenever I wanted to. They worked around my crazy work schedule to make sure I could come get my car within a couple days of it getting there. This was my first car I was buying completely on my own and I was pleasantly surprised how smooth the process was with DePaula! More
Everyone was very nice and helpful to deal with. Nick was good to work with. good to work with. More
Mikayla has made my experience extremely comfortable! She didn't strong arm me like most dealerships I've experienced. She made this about the customer. She has shown phenomenal people skills and customer se didn't strong arm me like most dealerships I've experienced. She made this about the customer. She has shown phenomenal people skills and customer service! She should be running this place! I know for a woman to work in the industry is often frowned upon but moving forward I will always shop with Mikayla! More
I went to Depaula Ford not knowing what to get but Mikayla helped me get into a car that fulfilled all of my wants, needs, and more. She was kind and made the process of getting the car so stress free Mikayla helped me get into a car that fulfilled all of my wants, needs, and more. She was kind and made the process of getting the car so stress free, thank you! More
Glenn is a real pleasure to work with. I just bought my 3rd vehicle from him. His no-pressure sales style and knowledge is appreciated. 3rd vehicle from him. His no-pressure sales style and knowledge is appreciated. More
We had a wonderful experience! Glen was very knowledgeable and explained every detail of the Mazda CX-5 to us. I absolutely love my cx-5 carbon edition! knowledgeable and explained every detail of the Mazda CX-5 to us. I absolutely love my cx-5 carbon edition! More
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Mikayla Boutros was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs The process was stress free and pleasant. Mikayla Boutros was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs. More