DePaula Ford

Collin, my sales rep, was awesome. He was very engaged and willing to answer any questions and help me . But I was very disappointed to hear that after 3 years of never missing a payment and being a perfe and willing to answer any questions and help me . But I was very disappointed to hear that after 3 years of never missing a payment and being a perfect customer, I was offered no deal to upgrade my car. They blamed low inventory of cars, but that doesn’t help me get into a new lease. So now I am stuck to either buy my car out, or extend the lease. I will not be leasing through Depaula Ford again, after being promised an incentive for my next car the day I signed three years ago. More

Very good group of people at DePaula Ford they explain and go over things in a down to earth way I will be back in the future and go over things in a down to earth way I will be back in the future More

This was by far the best experience, I walked in told them exactly what I wanted and they had the car within 15 mins. I would gladly go back for any of my car needs them exactly what I wanted and they had the car within 15 mins. I would gladly go back for any of my car needs More

Always friendly and efficient. I like the video to show you what they are looking at on my car.I never have a problem.thanks you what they are looking at on my car.I never have a problem.thanks More

Very courteous and friendly staff. They made the process of purchasing a car easy. The service department is also friendly and helpful. Love the drive in feature. of purchasing a car easy. The service department is also friendly and helpful. Love the drive in feature. More

The detailing was amazing. My car looked like it just came off the showcase! I couldn’t be happier with the job! Thank you so much! came off the showcase! I couldn’t be happier with the job! Thank you so much! More

Wow! DePaula Ford truly outdid themselves this time! Best servicing I’ve ever had in my whole life. Thank you so much DePaula!!!! Love you servicing I’ve ever had in my whole life. Thank you so much DePaula!!!! Love you More

Very courteous staff Answered questions Very courteous staff Answered questions politely Explained the problem and resolution in terms we could understand Wish that Albany was closer to Very courteous staff Answered questions politely Explained the problem and resolution in terms we could understand Wish that Albany was closer to use them for all routine work More

The work was completed and repaired made. Had some problems with the appointment I was scheduled for a few weeks before never was put into the computer. Since the problem was working at the time I arr problems with the appointment I was scheduled for a few weeks before never was put into the computer. Since the problem was working at the time I arrived they said nothing they could do. I told them to talk with Howard as he had experienced the situation the day I was there and it did not work for him. There was a couple of conversations and things with the service advisor I was not happy with either. The problem did show up in the diagnostic test and the repair was made. More

Excellent customer service and technical workmanship. Many thanks to DePaula Ford for taking such excellent care of my car. Thanks for Being so dependable and C flexible. Many thanks to DePaula Ford for taking such excellent care of my car. Thanks for Being so dependable and C flexible. More