
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I have been going to another dealership for my 2019 F250 Super Duty for the past two years. For the past 18 months, I have been trying to replace the driver's side running board because the chrome is delam Super Duty for the past two years. For the past 18 months, I have been trying to replace the driver's side running board because the chrome is delaminating and the vehicle is still under warranty. Recently, a friend told me about DePaula Ford. I made an appointment for an oil change and a regular checkup for the vehicle. While there I told Ron B., about my issue with the running board. About an hour later he tells me that he has approval from Ford for its replacement and they have one in stock and would I like it replaced... well yeah. It took DePaula Ford and Ron B., less than an hour to get approval for something for which I have been waiting 18 months at the other Ford dealership. So where do you think I will now be going for all my service?! You got it... DePaula Ford. More
Great quick and transparent service!!! We will always bring our Ford E450 motorhome to Depaula Ford to get it serviced. They do a great job bring our Ford E450 motorhome to Depaula Ford to get it serviced. They do a great job More
Knowledgeable and helpful. Made my experience being a first time car buyer much easier. Would recommend him again or refer him to anyone. Got me in my car fast and efficiently. first time car buyer much easier. Would recommend him again or refer him to anyone. Got me in my car fast and efficiently. More
I appreciate how quickly Nate and DePaula were able to get me into a new Explorer. The were clear when communicating with my about my lease and were very thorough when showing me the features of the new v get me into a new Explorer. The were clear when communicating with my about my lease and were very thorough when showing me the features of the new vehicle. More
Very happy with the people I met who knew the vehicle, and gave me some tips to help. ‘Feel confident I made the right choice in choosing DePaula Ford. and gave me some tips to help. ‘Feel confident I made the right choice in choosing DePaula Ford. More
Glenn was awesome! As always easy to work with, professional, not pushy, great guy. Only thing I found was dirty hand prints probably from mechanic on the material inside the car on passenger side. professional, not pushy, great guy. Only thing I found was dirty hand prints probably from mechanic on the material inside the car on passenger side. More
It was a smooth experience, Zak and Stephanie were great! They made my leasing process seamless. I definitely would recommend DePaula Mazda to friends who are car shopping. They made my leasing process seamless. I definitely would recommend DePaula Mazda to friends who are car shopping. More
I think Dapaula Ford is one of the best dealerships around especially with the sales person they have by the name of Joe shear Went above and beyond what is customer service did not stop until I was co around especially with the sales person they have by the name of Joe shear Went above and beyond what is customer service did not stop until I was completely satisfied from beginning to end it’s not every day you meet someone like Joe in any business More
Drove in with an appointment, service immediately met Drove in with an appointment, service immediately met me, service counter rep Crystal right there took info, explained in detail what was going to Drove in with an appointment, service immediately met me, service counter rep Crystal right there took info, explained in detail what was going to be done, signed paperwork. When service completed came out to get me. Crystal excellent customer service as usual, made sure I was completely satisfied. Fantastic ! More